Scrum Life Insurance

George E. Takang

Email: *********@*****.***

Mobile: 704-***-****

PROFESSIONAL SUMMARY

Over 5+ years as a Certified and Experienced Scrum Master grounded in software development industry, coordinating both waterfall and Agile teams, during the group wide waterfall to agile transformation. A proven servant leader with exceptional ability to guide teams within the scrum rails and deliver value on a regular cadence. Scrum Master of multiple teams.

Experience with Agile/Scrum tools such as Google Apps, Jira, Confluence, Microsoft Teams and Rally.

Currently working remote for the past 6 months.

AREAS OF EXPERTISE

Agile Principles Velocity Tracking Retrospectives Meetings

Communication Relationship building Story point

Scrum Ceremonies Conflict Resolution 1 on 1 Coaching

WORK EXPERIENCE

Dfjjk Global (US Bank, Charlotte, NC) 10/2018 - Present

Scrum Master

•Experienced with SDLC (Software development life cycle).

•Led and drove the Lean Agile mindset of continuous improvement and elimination of waste.

•Strong communication and leadership skills.

•Assessed the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

•Experience using JIRA & Agile performance metrics to drive accountability and continuous improvement.

•Consistently motivated, organized, led, and coached scrum teams across multiple locations, thus working as a catalyst toward the development team’s repeated success in getting numerous complex projects to DONE.

•Repeatedly helped the development team focus on the successful execution of many large projects despite serious time constraints.

•Guided the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.

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American Income Life Insurance Company, Charlotte, NC 04/2018 - 10/2018

Scrum Master

Facilitated daily scrum, sprint planning, sprint reviews, sprint retrospectives and backlog grooming.

Used key Scrum metrics such as burn down and velocity to help deliver committed work.

Worked with Product Owner to define product backlog items and objectives, removed obstacles/impediments for developers and testers

Worked with the Development team and Product Owner to maintain a prioritized and prepared backlog, plan upcoming Releases, and assist the team in drafting acceptance criteria and test plans.

Wells Fargo Corporation, Charlotte, NC 06/2015 - 03/2018

Scrum Master

•Coordinated Daily scrum meetings, sprint planning, sprint review, and sprint retrospective.

•Worked with Product owner and teams on Artifacts such as Product Backlog and Sprint Backlog.

•Assisted teams to become mature and self-organized by adopting scrum practices.

•Maximized the benefits of scrum and aided business agility with scrum values.

•Identified blockers to teams’ productivity, protected teams from interruptions and distractions and ensured teams are healthy and able to execute the vision of the Product Owner effectively and efficiently.

•Monitored the overall performance and delivery of cross-functional teams using agile metrics such as Burndown/Burnup charts.

•Ensured the team understands the business case, scope, milestones, sprint goals, and other necessary Information to produce the desired business value.

•Demonstrated servant leadership by putting the needs of the team first, facilitating Scrum ceremonies and removing impediments to help them achieve high performance.

•Built productive relationships and follows through on commitments to gain trust and respect.

Wachovia Bank Corporation, Inc. Charlotte, North Carolina 09/2008 - 06/2015

System Analyst

Analyzed and implemented the information systems.

Assessed the suitability of the information systems and liaised with the programmers and end users.

Evaluated and modified code and also reviewed scripting.

Worked in a given design in conjunction with the business analyst.

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Reviewed, verified and/or identified customer transactions to detect/prevent financial crimes activities, policy violations and/or suspicious situations in order to mitigate and/or recover losses.

Responsible for the investigation and resolution of customers disputes on Visa Debit Card transactions.

Prepared and filed Suspicious Activity Reports (SAR) and other crime reports as appropriate.

Performed initial and annual BSA/AML/OFAC compliance risk analysis for high-risk customers.

EDUCATION

MBA- Management Information Systems - George Mason University, Fairfax, VA

Bachelors of Business Administration - Finance - University of the District of Columbia, Washington, D.C

CERTIFICATION Certified Scrum Master (CSM).

TOOLS: JIRA, Confluence, Google Apps, Microsoft Teams and Microsoft Office (Word, PowerPoint, Excel).

METHODOLOGY: Scrum, Kanban, & SAFe.

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