Customer Service/ Medical/ Data Entry
Resume:
GABRIELA MISURACA
Optometric Technician
Orlando, FL 32810
*********@*****.***
#readytowork
Authorized to work in the US for any employer
Optometric Technician
Costco - Winter Park, FL
July 2020 to Present
Make appointments for patients
Perform Glaucoma and Refraction tests
Assist with first time contact lens patients
Maintain proper scheduling and billing records
Pharmacy Technician
Publix - Orlando, FL
June 2015 to Present
Receive and verifying prescriptions
Submit insurance claims and price medication
Filling and counting prescriptions
Stocking medications
Answering high volume phone calls
Receiving and requesting supply orders
Keeping patients medication on scheduled cycles
Cashier
Publix
2015 to Present
• Efficiently operate registers, collect payments, and bag purchases for customers while maintaining an accurate cash drawer.
• Memorize product locations, special offers, and offer carryout service to help provide a positive customer experience.
• Maintain a clean and orderly checkout area
• Use strong interpersonal skills to provide excellent customer service. Registration Representative In emergency room
AdventHealth - Orlando, FL
November 2017 to January 2018
Process payment and insurance claims
Gather patient information and follow HIPPA regulations WORK EXPERIENCE
Provide premier patient service
Maintain safety rules near patients and coworkers
Check in patients in ER and from ambulances to provide fast and efficient care Bachelor's in Cardiopulmonary Science
Valencia College - Orlando, FL
2020 to Present
High School Diploma
Flagler Palm Coast High School
2017
• Microsoft Office
• Pharmacy
• Customer Service
• Inventory
• Billing
• Word
• Cash Handling
• Time Management
• Data Entry
• Typing
• Microsoft Word
• English
• HIPAA
• Hospital Experience
• Insurance Verification
• Medical Billing
• Medical Terminology
• Pharmacy Technician Experience
• Medical Terminology
• Pharmacy Technician Experience
• Order Entry
• Anatomy Knowledge
• Laboratory Experience
• Physiology Knowledge
• Computer Operation
• Computer Operation
• Medical Office Experience
• Medical Scheduling
EDUCATION
SKILLS
• Medical Records
• Medical Receptionist
• Patient Care
Registered Pharmacy Technician
August 2018
Sales: Influence & Negotiation — Proficient
December 2019
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Proficient
Customer Focus & Orientation — Expert
December 2019
Responding to customer situations with sensitivity. Full results: Expert
Work Style: Reliability — Proficient
May 2020
Tendency to be dependable and come to work.
Full results: Proficient
Attention to Detail — Expert
May 2020
Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Expert
Medical Terminology — Highly Proficient
May 2020
Understanding and using medical terminology.
Full results: Highly Proficient
Veterinary Receptionist Skills — Highly Proficient May 2020
Managing practitioner schedules and maintaining accurate patient records. Full results: Highly Proficient
CERTIFICATIONS AND LICENSES
ASSESSMENTS
Customer Focus & Orientation — Expert
December 2019
Responding to customer situations with sensitivity. Full results: Expert
Problem Solving — Expert
May 2020
Measures a candidate's ability to analyze relevant information when solving problems Full results: Expert
Medical Receptionist Skills — Expert
June 2020
Managing physician schedules and maintaining accurate patient records. Full results: Expert
Office Manager — Highly Proficient
June 2020
Scheduling and budgeting.
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
• Experienced and successful team member.
• Energized and motivated personality with ability to work independently or in a team setting.
• Strong interpersonal skills.
Skills
• Certified and Proficient in Microsoft Office
• Bilingual in English and Spanish
ADDITIONAL INFORMATION
Contact this candidate