YASHBAKSHI
E-Mail: ****************@*****.***
Cell: 846-***-****
Objective:-
Looking for a challenging role in a reputable organization to utilize my technical, database, and management skills for the growth of the organization as well as to enhance my knowledge about new and emerging trends in the IT sector.
Skills:
Proficient in MS-OFFICE tools – MS-Word, MS-Excel, MS-PowerPoint etc.
High speed Data entry in excels sheets.
Knowledge and experience in attending Domestic and International calls.
Well versed in arranging Data in systems.
Fluent in English communication.
Expertise in Technical outsourcing.
Academic details:
IPS ACADEMY, INDORE, M.P Jun2013 – Dec 2018
Bachelors of engineering in electronics and communication
SARASWATI VIDHYA MANDIR, INDORE, M.P Jul 2012 - Mar 2013
Higher Secondary Education (12th standard)
KENDRIYA VIDHALAYA, SHAJAPUR, MP Jul 2010 - Mar 2011
Secondary School certificate (10th standard)
Work experience:
MINDLANCE OUTSOURCING P.V.T LIMITED, Jan 2019 – Jun 2019
US-IT Technical recruiter
Created job descriptions and posted on the applicant tracking system (ATS), Indeed, Craigslist, and other posting tools.
Created job descriptions and researched Built a network of candidates by sourcing with tools such as LinkedIn (and other social media outlets), Monster, Indeed, Carrier Builder and Boolean string searches.
Reviewed all applications for technical positions and stack ranked candidates based on skills needed for position requirements. Those that met qualifications were scheduled for recruiter interviews.
Conducted recruiter interviews and evaluated candidate responses; those qualified were submitted to the hiring managers.
Job requirements to create appropriate qualification questions.
Posting jobs on monster and several job portals.
ACRETIX (LANCESOFT), INDORE, M.P Sep 2018 – Nov 2018
US-IT Technical recruiter
Created job descriptions and posted on the applicant tracking system (ATS), Indeed, Craigslist, and other posting tools.
Created job descriptions and researched Built a network of candidates by sourcing with tools such as LinkedIn (and other social media outlets), Monster, Indeed, Carrier Builder and Boolean string searches.
Reviewed all applications for technical positions and stack ranked candidates based on skills needed for position requirements. Those that met qualifications were scheduled for recruiter interviews.
Conducted recruiter interviews and evaluated candidate responses; those qualified were submitted to the hiring managers.
job requirements to create appropriate qualification questions.
Ensured positive candidate experience throughout the sourcing and interview stages.
TELEPERFORMANCE, INDORE, M.P Feb 2016 – Dec 2016
XIAOMI PROCESS
(Offshore E-Mail Executive, Outbound Call Specialist, Tech support Executive)
Tech Support Executive (Inbound-Calls)
Conducted outbound telephone sales calls for a wide variety of consumer products and services.
Entered customer data on company computers accurately and completely.
Answered customer product questions fully and accurately.
Assisted with quality assurance process as required.
Worked frequent overtime or substitution hours.
Outbound Representative
Placed sales calls to current or inquiring customers.
Provided reports of all sales results including customer comment or complaints.
Attended meetings and read information regarding company services to remain fully educated.
Entered all customer information into company database keeping confidentiality in mind at all times.
International E-Mail Representative
Writing E-Mails to consumers of Singapore, Philippines and Malaysia region.
Formatting E-Mails.
Expertise in E-Mail Etiquettes.