Resume
James Anderson
Contact Information
*******@*****.***
Linkedin: https://www.linkedin.com/in/james-anderson-046a7415/
James Anderson
Education: Computer Science Degree – Purdue University
Military: Veteran – U.S. Air Force - Secret Clearance – Inactive
Experience and Status Summary:
I am an honorably discharged veteran of the U.S. Air Force, Discharge form DD-214 is available upon request. I have decades of experience maintaining, modifying and implementing Payroll/HR and other mainframe and PC/LAN based financial applications. This included the creation of custom sub-systems to support base Payroll/HR systems.
Mainframes include most IBM hardware with OS operating systems. PC/LAN systems include OS/2 Novel and NT/LAN.
Development software, as described below, include Cobol/Cobol II, IMS DB/DC, CICS, IBM Utilities, Realia Cobol II (Batch and CICS), MicroFocus/Net Express Cobol II (Batch and CICS). Mainframe Architect.
Most of my projects have been worked as a Sr. Information Technology consultant and Project Manager.
Environments Summary:
IBM Mainframe Hardware Summary
370 Series
30XX Series
9000 Series
PC Hardware Summary
All
Mainframe Operating Systems Summary
OS/VS/1
OS VS/2
OS/MVS
z/OS
Mainframe Development Software Summary
Cobol/Cobol II
IMS DB/DC
MFS
BMP
DLI
ACB Gens
PSB Gens
DBD Gens
Performance Tuning
CICS
Includes assisting clients with FCT, TCT and PCT entries
VSAM (ESDS, KSDS)
TSO/ISPF
Xpediter
SyncSort
FileAid
IBM Utilities
Includes IEBGENER, IEBCOPY, IEBUPDTE, IEBPTPCH, IEHINITT,
IEHLIST, IEHPROGM, etc
GDG’s
Abend Aid
OS JCL/Procs
SDLC
Tivoli
Network Data Mover
Endevor
SQL
DB2
SPUFI
MMIS
PC Operating Systems Summary
DOS
OS/2
Windows NT
Novell LAN
NT LAN
PC Development Software Summary
Realia Cobol
Developed CICS and batch mainframe software
Includes the setting up of CICS table entries
Mainframe to PC/LAN conversions
MicroFocus Cobol
Developed CICS and batch software (PC and mainframe)
Mainframe to PC/LAN conversions
NetExpress Cobol
SPFPC/SPRPROW
FTP
MS Word
MS Excel
MS Project
Patton and Patton
Visio
Limited knowledge of SQL/embedded SQL
Familiar with Visual Studio
Certifications
American Management Association International
HIPPA
References
Available upon request
Employment History
September 2020 – Current
WPS
Sr. Mainframe Programmer/Analyst
Environment - IBM Mainframe, z/OS, Cobol II, CICS, VSAM, SQL, DB2
Responsibilities include modification and testing of IBM mainframe CICS and batch COBOL programs. The resolution of User issues. Mainframe Architect duties.
July 2018 – November 2019
Tarrant County, TX
Sr. Mainframe Programmer/Analyst
Environment - IBM Mainframe, z/OS, Cobol II, IMS DB, CICS, VSAM, SQL, DB2
Responsibilities include modification and testing of IBM mainframe CICS and batch COBOL programs. Service Now tickets were addressed to resolve User issues.
The resolution of User issues. Mainframe Architect duties.
November 2017 – July 2018 (Northrop Grumman lost the Arkansas State contract)
Boeing (HCL) (Northrop Grumman lost the Arkansas State contract)
Long Beach, CA
Sr. Mainframe and Micro Focus Visual Cobol IMS DC/DB, DB2 Consultant
Environment – IBM Mainframe to MicroFocus Visual/Enterprise Conversion
Cobol IMS DB/DC, DB2
Responsibilities included modification and testing of IBM mainframe online and batch programs to run in a MicroFocus Cobol environment.
This included the modification of IMS DB/DC, DB2 programs to make these compatible with the MicroFocus environment.
Employment History - continued
July 2016 – November 2017
Northrop Grumman – (Contract to Hire )
Little Rock, AR
Sr. Programmer/Analyst
Environment - IBM Mainframe, z/OS, Cobol II, IMS DB, CICS, VSAM
These are the same responsibilities.
Designed, wrote, debugged and tested many Ad Hoc programs for Northrop Grumman’s as a Mainframe Architect for client State of Arkansas. This dealt with Food Stamps, Medicare, Medicaid and other federally regulated programs.
Modified programs to fit new requirements.
Responded to fixing abends in old mainframe programs.
November 2015 – July 2016
TEK Systems (Client – Northrop Grumman )
Little Rock, AR
Sr. Programmer/Analyst
Environment - IBM Mainframe, z/OS, Cobol II, IMS DB, CICS, VSAM
Designed, wrote, debugged and tested many Ad Hoc programs for Northrop Grumman’s client State of Arkansas. This dealt with Food Stamps, Medicare, Medicaid and other federally regulated programs.
Modified programs to fit new requirements.
Responded to fixing abends in old mainframe programs.
September 2014 – February 2015 – Consultant
Dell – Tenet Taxwage Project
International Millennium Consultants
2324 Castilian Circle, Northbrook, IL 60062
Environment - IBM Mainframe, z/OS, Genesys, Cobol II, VSAM
Performed upgrades and modifications to custom software that supports the Genesys Payroll/HR system.
Employment History - continued
May 2012 – March 2014 - Consultant
Legacy Systems – National Chemsearch
NTTData
Dallas, TX
Environment - Windows NT, MicroFocus NetExpress, Cobol II
Provided NT/LAN, MicroFocus/Net Express Cobol support to multiple Asian and Latin American countries. This included custom ad hoc requests and country specific modifications to base global software. The Waterfall SDLC model was utilized.
Order Entry
The country specific software had to be analyzed and modified to support requirements because of in country legislative changes. The system incorporated pricing breaks for volume purchases which were placed into categories by the host government. This required that only compatible product could be entered per order. If there was incompatible product in an order, it had to be split into two or more orders to satisfy the governmental product taxing requirement. The system was an online system which also included the Order Change process. There was almost 100 programs in the system, some of which were 20,000+ lines of code.
Order Change
Similar types of changes to Order Change or order modification had to be applied as those of Order Entry. The Order Change process was accessed via menu options from Order Entry. The same rules that applied to Order Entry also applied to Order Change. The original Order Change attempted to re-price product without re-evaluating the entire order. This system error was pointed out to the client, who approved the time and resources to correct this error. The same logic for categorizing the product for taxing purposes had to be applied within Order Change.
Employment History - continued
May 2012 – March 2014 – Consultant
Legacy Systems – National Chemsearch - continued
NTTData
Dallas, TX
Environment - Windows NT, MicroFocus NetExpress, Cobol II
Billing
The Billing process provided for the change of product price (the price of the product could have changed between Order Entry/Change and Billing). This means a re-calculation of product selling price and the re-calculation of taxes. The categorization of product was already accomplished within Order Change or Order Entry.
A/R
A/R maintained client balances for all outstanding customer orders. If there was an order cancellation, then the customer’s outstanding should have been reduced
by the order amount including taxes. I discovered a flaw in the system which involved taxes. Taxes were being re-calculated and applied upon order cancelation. This would potentially cause an outstanding imbalance that would never be resolved. I pointed this issue out to the client, who approved the correction.
Provided processing support for 16 countries through a central location in the United Kingdom.
After 3-4 hours per day on-site, this required about 6-7 hours per day off-site to monitor and correct processing problems for 16 country environments. This support was necessary, as business within a country could not be conducted, if the cycle for that country failed to process. This required problem analysis and resolution based on provided system documentation.
Employment History - continued
March 2010 – January 2011 - Consultant
Provider of Loan Resolution Services – Bank of America
Carlisle and Gallagher
Dallas, TX
Environment - Windows NT
This position was responsible for the response to homeowner concerns.
Many were either within or were entering the foreclosure process. The homeowner was contacted to determine their complaint and to discuss their best problem resolution.
Mortgage loan analysis.
Homeowner concerns/complaints, which were sent to various governmental agencies were analyzed. Analysis was also performed to determine the state of a homeowner’s loan.
Communication – internal and customer
After an analysis of the loan, the homeowner was contacted to determine their resolution expectations. Some wanted to Short-Sale their homes to get out from under the burden and attempt to lessen damage to their credit. Most, wanted a Loan Modification to stay in their home. The desires of the customer was expressed to advocates (Loan Modification and Underwriters) within Bank of America.
Problem resolution
Based on the desires of the homeowner, requests for Short-Sales or Loan Modification, the processes by advocates of Bank of America and myself were initiated in an attempt to resolve the original issue. I acted as a liaison between the homeowner and the advocates. After the final resolution, a written response was sent to the homeowner and the agency which received their complaint.
Employment History - continued
September 2007 – September 2009 – Consultant
Provider of Medicare Processing Services (MMIS)
Companion Data Services
Dallas, TX
Environment - Mainframe z/OS, JCL Cobol II, VSAM, CICS
Companion Data Services utilized software which was originally developed by Electronic Data Systems (EDS). There were approximately 12 affiliates which provided contractual Medicare processing services to Medicare. The changing and re-awarding of contracts required conversions from one Medicare service provider to another service provider. This required conforming (migrating) the original operational environment to that of the new Medicare service provider to whom the new contract was awarded. This required coordination between Companion Data Services and the new designated service provider to modify a base set of JCL to fit the conventions of their environment. The following processes were involved to affect this process:
Utilized Cobol and CICS to identify software issues.
Reviewed CICS and Cobol code to identify issues.
Performed software migration(s).
This involved the modification and testing of JCL to set-up new environments to the affiliate specifications.
Worked with Tivoli scheduling.
Verified Tivoli schedules . Monitored Processing.
Stored source in Endevor.
Stored customized/migrated production JCL in Endeavor.
Created, tested and implemented NDM processes.
Modified JCL and coordinated the testing of NDM transmissions from processing environments to the affiliate environments.
Created and conducted NDM classes.
Created formalized NDM classes and performed presentations.
Created and presented Network Provider Identifier (NPI) class.
Created formalized NPI classes and performed presentations.
Employment History - continued
December 2005 – September 2007 - Sr. Programmer/Analyst
Hospital
West Virginia University Hospital
Morgantown, WV
Environment - Windows NT, MicroFocus NetExpress, Cobol II/CICS
Previous to this position, I was a consultant to West Virginia University Hospital
to help clean-up the aftermath of a major system upgrade. My involvement as a consultant led to full time employment. The environment was a MicroFocus Cobol/Net Express NT/LAN system. The following were my duties and responsibilities:
Project management
Supported Genesys Payroll/HR on a 24/7 basis.
I had complete responsibility for the operation of a Payroll/HR system which paid the salaries for 4400+ employees of the largest hospital system in West Virginia.
Designed and wrote various programs to provide interfaces to vendors.
I was involved in the selection of 3rd party software vendors which provided support services for the Payroll/HR system. One of these was Benefit Analysis provided by UNUM. Interfaces from the Payroll/HR system were develop to support these requirements.
Debugged problems with Genesys’ software and provided solutions for deficiencies.
This is a carry-over from my consulting duties. There were issues with release upgrade software which was installed and implemented by Genesys. This involved problem determination and coordination with Genesys to resolve and correct issues.
Responded to problems, which were the result of a hurried installation by Genesys Consulting (WVUH was attempting to save funds).
This is another carry-over from my consulting duties. Genesys was cut-short in their system implementation process to release upgrade the system. This involved some additional efforts to resolve the resulting deficiencies. Plus the fixing of issues, which resulted from these deficiencies.
One hundred plus, programs were written, tested, debugged and utilized to resolve everyday problems/requirements of the hospital.
These programs were written over a two year period (consulting and perm) to fix installation issues, respond to custom software requirements and to respond to adhoc transaction generation and reporting requests.
Employment History - continued
September 2005 – December 2005- Consultant
Hospital
West Virginia University Hospital
Morgantown, WV
Environment - Windows NT, MicroFocus NetExpress, Cobol II
The following was performed after Genesys’ consultants had implemented a major system upgrade. The environment was a MicroFocus/Net Express Cobol NT/LAN system.
Project management.
Supported Genesys Payroll/HR on a 24/7 basis.
I had complete responsibility for the operation of a Payroll/HR system which paid the salaries for 4400+ employees of the largest hospital system in West Virginia.
Debugged problems with Genesys’ software and provided solutions for deficiencies.
There were issues with release upgrade software which was installed and
implemented by Genesys. This involved problem determination and
coordination with Genesys to resolve and correct issues.
Responded to problems, which were the result of a hurried installation by Genesys consulting.
This is another carry-over from my consulting duties. Genesys was cut-short in their system implementation process to release upgrade the system. This involved some additional efforts to resolve the resulting deficiencies. Plus the fixing of issues, which resulted from these deficiencies
Employment History - continued
Software – October 2004 – September 2005 - Consultant
Genesys Software Systems
Methuen, MA
Environment - Windows NT, MicroFocus NetExpress, Cobol II, Mainframe OS/MVS, JCL
Since I was very familiar with the Genesys Payroll/HR system, I was contracted to
perform additional system enhancements. Plus, I performed services for their clients.
The system was written in Cobol/CICS. The modifications were made in MicroFocus
Cobol/Net Express and tested on both Windows NT/LAN and MVS mainframe
systems for compatibility. MicroFocus Cobol uses the same instruction set and is
compatible with most mainframe Cobol II compilers. The original Genesys mainframe
Cobol system (written in 1982) was ported to Realia OS/2 /Novell LAN systems in 1992
with very little modification. Later, the same software was ported to a Windows
NT/LAN MicroFocus/Net Express Cobol system with little or no modification.
Provided consulting services to provide additional capabilities to the Genesys suite
of systems (mainframe and NT LAN compatible).
Genesys was designed to be a User friendly Payroll/HR software package. A
customer could paint screens (the system had a dictionary) and generate their own
reports without technical intervention. I provided system customization to enhance
this capability. This included the online creation and submission of JCL to run
jobs. This had to work for both the mainframe and NT/LAN environments.
Another project, included the creation of new check and memo software for a
soon-to-be service bureau endeavor. Another project involved fixing the system to
perform report summarization processes.
Employment History - continued
Software – April 2004 – October 2004 - Consultant
Alterity
Arlington, TX
Environment - Windows NT
Critiqued software.
Critiqued and corrected documentation.
Disk Drive Manufacturer - June 2002 – July 2003 - Consultant
Hitachi Data Systems
Santa Clara, CA
Environment - Windows NT, MicroFocus NetExpress, Cobol II, Mainframe OS/MVS, JCL
Supported the Genesys Payroll/HR system using the complete spectrum of the Waterfall SDLC model. This included the generation of User requested ad hoc reports used in the legal settlement of complaints by employees/former employees. The environment was a MicroFocus Cobol NT/LAN system.
Project management
Supported the Genesys Payroll/HR system.
Provided adhoc reporting capability and vendor interface files. Many were delimited data for Excel spreadsheets. FTP and file encryption processes were used to transfer data.
Provided delimited interface files to convert the HR portion of Genesys to Oracle.
Employment History - continued
August 2001 – February 2002
Hospital
Georgetown University Hospital
Medstar
Columbia, MD
Environment - Mainframe OS/MVS, JCL, CICS, Cobol II
Supported and maintained the Genesys Payroll System 24/7.
Performed the design and writing of ad hoc Cobol software to support payroll/HR user requests.
Provided for the downloading and printing of custom checks and memos from the mainframe to a PC driven printer system.
January 1999 – October 2000 - Mainframe Consultant
Major Steel Company
National Steel Corporation
South Bend, IN
Environment -Mainframe OS/MVS, JCL, CICS, JCL, Cobol II, NT LAN, Realia Cobol II
National Steel's Payroll/HR was converted from IMS DB/DC to CICS VSAM in the 1995 time frame. This was an invite back to address the Y2K conversion of the CICS VSAM system. I worked with the client to bring about a successful conversion to the Y2K version of the software. I accomplished the following tasks:
Project manager for the conversion of the Genesys Payroll/HR system to be Y2K compliant (5.0 to 5.5).
Included was the modification of custom programs, conversion of the dictionary and the conversion of master files.
Coordination included communication between a local and three remote
locations.
Each location was independently parallel tested and implemented.
Several custom sub-systems were created for the purpose of generating
laser checks, direct deposit memos and payroll registers for the various
locations.
Employment History - continued
March 1998 – December 1998 - Consultant
Major Hospital
Cox Health Systems
Springfield, MO
Environment -Mainframe OS/MVS, JCL, CICS, JCL, Cobol II, NT LAN, MicroFocus Cobol II
This was an invite back. As I had performed work for Cox in the past,
Cox needed my project management experience to get the project back on track. Their project plan had unreasonable time frames, which I reworked and presented to the client.
After seeing my proposed timeframe they agreed and approved moving forward with the project. This project involved both OS/MVS mainframe and NT/LAN Cobol coding responsibilities.
Project manager converted an in-house, legacy mainframe payroll system to a Genesys PC/LAN (NT) environment.
Tasks included system definition, conversion programs and coordination of parallel tests.
Designed, wrote and implemented multiple custom sub-systems.
November 1997 - March 1998 - Consultant
Consulting Services Company
Contact Network
Dallas, TX
Environment - Mainframe OS/MVS, JCL, CICS, JCL, Cobol II
The system specifications for this project were already developed by the client. I was invited in to provide my coding and testing expertise using mainframe COBOL, CICS and VSAM.
Coded and tested several Cobol/CICS modules from specs for a warehouse system.
Employment History - continued
January 1992 – November 1997 – Principal Consultant
Software Company
Genesys Professional Services
Genesys Software Systems
Methuen, MA
Environment - Mainframe OS/MVS, JCL, CICS, JCL, IMS DB/DC, Cobol II, Novell LAN, NT/LAN Realia Cobol II, MicroFocus Cobol II
Genesys was a software company specializing in Payroll/HR software. They also had four other employee related financial systems. I was the Principal Consultant, whose duties were to handle any requirement that may be posed by one of their clients. Genesys had 650+ packages installed at various locations around the U.S. and Canada. Eventually Genesys was sold twice and is now a service bureau providing Payroll/HR processing services for various former clients.
As the Principal Consultant, I was tasked with the following duties::
Project management
Installed, implemented and converted Payroll/Human Resource Management Systems throughout the U.S. and Canada using the Waterfall SDLC model.
Performed IMS DC/DB to CICS/VSAM conversions.
Worked in various capacities from sr. programmer/analyst to project manager within multiple mainframe and PC/LAN, COBOL/CICS and IMS DB/DC environments.
Provided custom modifications to mainframe and PC systems for multiple clients. This included the extensive design, coding and implementation of client custom software.
Wrote detailed feasibility studies regarding mainframe to PC/LAN migrations. This included the specifications and pricing of PC/LAN architecture to handle the migrated mainframe application.