Name: Ofentse Onnah Baatshwana (Nee Gaboiphiwe)
Nationality: Motswana
Gender: Female
ID#: 408222011
Date of Birth: 05-05-1983
Marital Status: Single
Language : English and Setswana
Telephone: 76090095/75764425
Email: ****************@*****.***
Objective:
To secure a position in service oriented organisation and, become a highly employee who is results oriented. Educational Background:
2013-2016: Pursued Ba (Hons) International Tourism Management at Botswana Accountancy College in collaboration with University Of Derby and, obtained Second Class Honors 2010-2011: Certificate in Travel and Tourism
(Francistown College of Technical & Vocational Education) 2004-2005: Certificate in Micro Computer Technology Citma College Bulawayo- Zimbabwe
2001-2002: Swaneng Hill School
Level: Botswana Government Certificate of Secondary Education Overall Grade: 31 points
Courses relevant
Customer Services, Marketing, Administration, Destination Management, Business Operations Management, Sustainable Tourism Development, and Reservationist. Personal Qualities
Computer Literate
Good presentation skills
Proactive and, Innovative
Emotionally Mature
Confident
Team Work Skill
Good Communication Skill
Leadership Skills
Results oriented.
Experience:
15 years of Customer service.
8 years of leadership skill.
Awards:
2018 Worn an award from Botswana Accountancy College Executive Director as an employee of the year who went an extra mile.
featured in 2018 Botswana Accountancy School Magazine. September2020- February 2021
Currently I am working at Perfact Executions Company (PE Waters) as a marketing officer. Roles:
Market the company products and, service to potential customer.
Come up with new marketing strategies.
Communicate both internally and externally with potential clients
Prepare company Inventories.
Increase Company Sales.
Represents the company in a positive manner.
Acting as the face of the company, being at the four front of the company.
Represents the company in Exhibitions.
October 2017- July 2019
I was working as a graduate intern at Botswana Accountancy College, Marketing and Communication Corporation department at Francistown Campus.
Established marketing department (BAC –Francistown campus).
Coordinator of Corporate Social Responsibility both Francistown and Gaborone Campus.
Brand ambassador for BAC.
Roles:
Participate in Exhibition such as, Business Botswana Fair, Human Resource Development Community Fair (HRDC), Secondary Schools Career fair, and Secondary Schools boot camps.
Perform SCI duties such as giving back to the community for example in one of BAC adopted School (Nxakatho CJSS).
Form Alumni Association in Francistown and surrounding areas.
Drives BAC values
Creating Awareness about BAC Brand.
Communicate Internally and externally with stakeholders.
Brand Ambassador, Create Mutual relationships with Stakeholders. 2015 to 2016: From May2015 to May2016 Minister of Publicity at Botswana Accountancy College Roles:
Assisted the college’s management to handle students’ issues.
Publicise any information concerning the affairs of the students.
Represents the students body on board meetings with the college management.
Acted as an Intermediary between the college management and students.
Organised students events and spearhead them
2016 September to December 2017: Worked as a Volunteer at Botswana Accountancy College, Student Welfare Department.
Organised Students events.
Arranged accommodation for on campus students.
Motivate students both spiritual and physically, academically and socially.
Organised and spearhead the company events.
Represents the college at Secondary Schools boot camps and career fairs. 2015 September to February Majestic Five Hotel
Roles:
Attached at Majestic Five hotel in 2015 for 6 months on academic purposes hence gaining knowledge about hospitality and tourism industry.
Worked at Procurement and supplies office, counting stocks and making orders
Worked at the restaurant and scullery department, washing used kitchen utensils.
Worked at house keeping department as a Supervisor, checking whether the rooms are ready to accommodate clients, make sure that the room is clean and Uptodate. 2014: May to July Majestic Five Hotel
Worked at House Keeping Department as Supervisor
Front Desk, receiving Incoming and Outcoming calls.
Making reservation for potential clients.
Worked at Scullery department, washing dishes and other used kitchen utensils.
Worked at Banqueting department, preparing linen and layout tables and chairs. 2012: November -August 2013, Working as Supervisor at Liquorama Roles:
Giving Cashier’s Float
Packing drinks and Alcohol
Buying of stock and checking the expiry date
Making Internal communication with staff
Supervising the Staff.
2013: September-October.
Worked at Motovac as a Cashier.
2011: April, May and June, Khama Rhino Sanctuary
I was attached at Khama Rhino Sanctuary for three months from different department which include, Reservation, housekeeping and Restaurant. Duties:
Making Reservation, answering in coming and out coming calls.
Preparing the bed, cleaning the linen and insure that the Chalets look neat
Helping the chefs how to prepare food for the clients. Interests:
Going to Church
Reading Bible
Inspiring People
References
Mrs.Martha Moribame Tabane
Botswana Accountancy College
Marketing Manager
Tel: 267-***-****
Cell Phone No : +267-********
Email: *******@***.**.**
Ms. Tsitsi Chipfuva
Botswana Accountancy College
Port Folio Manager
Tel: +267-*******/2470606
Cell Phone no: +267********
Email: *******@***.**.**
Mrs.Sejana Monamati
PE Execution Company(Pty)Ltd
Tel:+74253964
*********@*****.***
Maun,Botswana