Interpersonal skills,Leadership skills,Good data management skills
Resume:
EZE UCHENNA PATRICIA
* ***** ***** ******, ******* CRESCENT OFF ADENIRAN OGUNSANYA,SURULERE
LAGOS. 234********** *********@*****.***
PROFESSIONAL SUMMARY
A resourceful individual with an ability to manage priorities, achieve goals and objectives seeking an intellectually stimulating position in a fast paced ambitious environment where i can contribute my quota to the development of a strong brand. I seek an environment where team work is the norm and individual contributions are also recognised and rewarded.
SKILLS
● Interpersonal skills: Customer friendly and good communication (Oral and verbal)
● Leadership skills: Self-motivated and results oriented
● Team Player
● Proficiency in Microsoft Office Packages
● Media Relations
● Good Data Management.
WORK EXPERIENCE
SORTING AND INVENTORY OPERATIVE
SOLES N SHADES ENTERPRISE
LAGOS- NIGERIA.
Contract
September 2020-February 2021
● Welcomed in customers to the store
● Assisted customers in making choices of their preferred products
● Sorted and packed orders according to standard and customers specifications as received in the order management system
● Handled pick ups for all products
● Handled the company’s delivery system
● Updated order information and status in the order management system (OMS)
● Updated the inventory daily
● Updated the website monthly
● Tidied up the store daily after closure
● Attended and assisted in the selling of our products at pop-ups and events hosted by the company
● Others responsibilities as business demands.
CONTENT MANAGER
FASHAKIN FOODS LIMITED
LAGOS- NIGERIA
Contract
May 2020 – July 2020
● Planned,created and coordinated content for Fashakin Foods across all Social Media Platforms.
CUSTOMER SERVICE/SALES EXECUTIVE
OPAY
LAGOS-NIGERIA
Contract
November 2019- January 2020
● Opened and maintained customers accounts
● Recorded customers informations
● Resolved customers complaints on the products or services and ensured resolution
● Recommended potential products or services to the management by analyzing customers needs
● Prepared service reports
● Contributed to the team by accomplishing results needed
● Managed incoming calls
● Assisted with reactive sales function when required
● Managed the venue booking and CRM system to ensure accurate reports SUMMER INTERN
HUPLAN DESIGN CONSULTANTS
LAGOS- NIGERIA.
2017 Less than a year
● Helped create a database for all suppliers
● Ensured the details for all the clients and support providers were accurate
● Arranged files of different projects in their respective file format
● Helped manage engagement with all existing and new suppliers. SALES REPRESENTATIVE
FLAIR LIFESTYLE NIGERIA
LAGOS- NIGERIA.
2016-2017
● Ensured operational efficiency at all times, placed orders with vendors or wholesalers and ensured deliveries were executed to client requirement
● Responded to customer complaints and comments
● Managed the digital channels and ensured the digital sales pipeline was adequately catalyzed
● Others responsibilities as business demands.
MANAGER
GISELA KITCHEN
LAGOS-NIGERIA
September 2014-October 2015
● Recruited and trained staffs
● Agreed and managed budgets
● Promoted and marketed the business
● Planned menus
● Took reservations
● Handled customer enquiries and complaints
● Advised customers on choice of meal
● Problem solving
● Kept financial and statistical records
● Made improvements to the running and development of the business. EDUCATION
BACHELOR OF EDUCATION Early Childhood Education (BSC) University of Lagos
Lagos, Nigeria 2019
SECONDARY EDUCATION EXAM
Idaw River Girls’ Secondary school
Enugu Nigeria 2014
LANGUAGES
English and Igbo.
INTERESTS: Sports, Researching and Networking
REFEREES
Available on request.
Contact this candidate