Branch Administrator, Administration Clerk, Customer Service
Resume:
HELEN
HENDRICKS-
KASIM
Branch Administrator
*********@*****.***
SOMERSET EAST
TECHNICAL SKILLS
Administration
Branch Reconcilliation
Computer skills
Customer Service
Problem Solving
INTERESTS
Reiki Energy Healing
Blogging
Travelling
CAREER OBJECTIVE
*Strong administrative skills including record
keeping, document management, database
management and Reconcilliation. *Strong people
skills cross cultural sensitivity and an ability to respond quickly to changing situations *Ability to engage with senior executives and corporate
clients *Ability to work with confidence,
professionalism, credibility and integrity *Excellent communication (verbal and written) skills
EXPERIENCE
Absa Bank
Branch Administrator
November 2006 - January 2019
*Complete month end Branch Reconcilliation
*Ordering of stationary
*Provide general and technical support to
branch staff
*Daily, weekly and monthly reports
completion
*General administration and client
complaints liason
Absa Bank
Switchboard Operator/Teller/Customer Service
Clerk
November 2004 - October 2006
*Handling switchboard
*Handling telephone cost list
*Debit personnel private phone calls
*Directing customer enquiries and calls
*Drawing and filing of listings for enquiries, ATM's and mandates
*Mail Administration
*General Administrative duties for SBU's
*Perform all duties related to the teller and
customer service function
*Balance, control and manage float
*Generation of leads to sales consultants
*To ensure quick and efficient customer service
Radio Graaff Reinet Community Radio
Administrator
January 2002 - October 2004
*Reconcilliation of petty cash
*Maintaining programme schedules
*Overseeing guest speakers and freelance
staff
*All general administrative duties
EDUCATION
Michausdal Senior Secondary School
Matric
1984
Reaton College
Computers and Machines
1985
Absa Bank Training Centre Port Elizabeth
Switchboard Operator
2004
Absa Bank Training Centre Port Elizabeth
Branch Administration
2014
ACHIEVEMENTS & AWARDS
Usai Reiki Master
Antojai Reiki Master
Distant Energy Healing Specialist
PERSONAL PROFILE
Date of Birth : 31/12/1966
Nationality : South African
Known Languages : English, Afrikaans
REFERENCE
Ansie Britz - "Absa Bank"
Branch Manager
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