Senior Special Risk and Major Loss Claim Examiner Claim Management

DAVID KIM

Larchmont, NY ***** • 407-***-**** • *******@*****.*** • linkedin.com/in/dkimnyc/

Page 1 of 2 October 2019

Senior Special Risk & Major Loss Examiner Loss Assessment & Claims Management Licensed insurance professional with 10+ years of outstanding customer service ensuring efficient and accurate claim settlements. Well-versed in risk and credit analysis of companies, policy formation, product development, and departmental compliance with company controls and best practices. Effectively manage litigation and collection partners as well as operations team resulting in drastic improvement of claims turnaround. Have handled more than 2,000 claims, including major loss claims, addressing U.S. domestic as well as multinational and global fronting programs of foreign insureds. Skilled at communication and negotiation with corporate insureds, brokers, and other insurance carriers, operating with cooperative agreements and XOL coverage.

Areas of Expertise

• Set-up/lead operations teams • Global claims managem’t • SAP and Legal Exchange

• Regulatory compliance • Subrogation management • Policy formation

• Fraud prevention • Contract negotiation • Major loss claims

• Litigation management • Credit risk analysis • New product development Career History and Experience

AIG, New York, New York 2009 – Present

Senior Special Risk Claims Manager 2015 – Present

Manage over 2,000 claims, including major loss claims, in U.S. and Europe. Oversee claims totaling US

$400 million in value, approving claim payments of up to US $126 million.

• Cut down claim analysis and settlement turnaround time from 106 to 43 days for U.S. claims office by setting up and managing an operations and data analysis team.

• Worked with underwriters to advise insureds regarding trade reschedulings and workouts with their clients, minimizing potential claimed losses in the millions.

• Obtained eventual settlements of up to US $5 million out of $38 million in preference lawsuits filed by bankrupt parties against corporate insureds, working with their staff and defense counsel.

• Saved company from having to pay up to US $45 million by negotiating with clients to settle at the minimal loss amounts.

• Contributed knowledge and analyzed global investigation unit data to address firm’s and department’s vulnerabilities as part of company-wide insurance fraud task-force.

• Influenced decision-making of policy renewals and new policy bind by collaborating with Underwriting and Legal to review policy language and special condition clauses.

• Strengthened lead generation by providing subject matter expertise alongside Underwriting and Marketing team during presentations at trade export, insurance expos and broker meetings. Complex Claims Specialist 2012 – 2015

• Created Global Claims best practices manual which resulted in overall successful audit in 2019 as well as further implementation of improved controls.

• Enabled growth of Trade Credit and Political Risk’s multinational program by developing global claims handling procedures to ensure compliance, and informing web and marketing materials. Trade Credit Claims Adjuster 2009 – 2011

• Led recovery efforts, managing collections agencies and litigation firms; yielded 20 to 25% success rate in collections, managing book of 1,000 matters of approximately $19.5 in gross recovery. DAVID KIM

Larchmont, NY 10538 • 407-***-**** • *******@*****.*** • linkedin.com/in/dkimnyc/ Page 2 of 2 October 2019

D’AMATO & LYNCH, New York, New York 2006 – 2009

Paralegal

Reviewed and tracked insurance defense coverage costs on behalf of insurance companies. Conducted legal research, data and financial analysis, and developed presentations for civil litigation support.

• Reviewed hundreds of coverage defense invoices across over 20 law firms with significant redactions and savings for the insurer.

• Assisted in organizing and managing hundreds of insurance claim files for recovery purposes, directing matters to appropriate collections agencies and litigation firms. Education

SYRACUSE UNIVERSITY Syracuse, New York

B.A. Political Science and Writing. Summa Cum Laude, National Society of Collegiate Scholars.

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