Social Media Customer Service
Resume:
JASMIN PASTOR
******.*****@*****.***
LINKEDIN URL
www.linkedin.com/in/jasmin-pastor/
OBJECTIVE
Experienced Marketing Coordinator with strong admin skills looking for my next opportunity. Great team player with experience in Social Media Management & customer service experience.
SKILLS
Microsoft Suite, Adobe InDesign, Cision, Microsoft Teams, Survey Monkey, WordPress, Social Media, Instagram/LinkedIn/Facebook, Customer Service, SPSS Analytics, Google Analytics, G-Suite, Canva
EXPERIENCE
MARKETING COORDINATOR/HOWARD L. ZIMMERMAN ARCHITECTS, P.C
November 2019 – Current
Assisted with developing brand strategy, created and edited content for website (WordPress) and all writing such as email blasts, blog posts within a team. Worked with social media coordinator to strategize brand representation on platforms such as Facebook, Instagram, LinkedIn. Created promotional materials such as marketing portfolios for new and existing clients.
RECEPTION ADMINISTRATOR/HOWARD L. ZIMMERMAN ARCHITECTS, P.C
May 2016 – November 2019
Managed client communications regarding inquiries, concerns and services pertaining to work. Handled accounts receivable duties such as daily A/R totals. Organized and managed mail/packages and messenger items. Point person for office personnel for questions, concerns and issues that may arise on a daily basis. Organize internal meetings and office calendar.
SOCIAL MEDIA MANAGER/DYNAPRO DIRECT
January 2016 – May 2016
Reach out to Instagram influencers and bloggers to be brand ambassadors for products. Work with Influencers on pricing and post scheduling/ideas for photos and videos. Manage Twitter, Facebook & Instagram pages. Research and write blog posts on topics pertaining to fitness and equipment. Handled Today Show new orders/cancellations/shipping of orders as well as customer service questions.
Fulfilled Amazon orders for influencers with any products they wanted to try and use for photos and videos. Searched and created specific hashtags for DynaPro Direct.
EDUCATION
MS IN STRATEGIC MARKETING COMMUNICATIONS / 2020 – IN PROGRESS
Fordham University – Gabelli School of Business
Current 3.8 GPA Anticipated Graduation Date in 2021.
BA IN ADVERTISING & PUBLIC RELATIONS IN MASS COMMUNICATIONS / 2009-2013
St Francis College – Brooklyn, NY
Graduated with a 3.5 GPA.
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