Dear Sir/Madam
I am submitting my letter of application for the recently advised post. I am keen on the taking full advantage of such opportunities because it will not only broaden my knowledge base but most importantly boost my career. My academic achievements and experience closely meet your requirements. I am confident that my commitment and self-motivation will allow me to make a valuable contribution to the tradition of excellence in your department .A challenging environment such as yours will give me the opportunity to exercise my skills. I am a fast and efficient worker. I work well under pressure and normal circumstances and work well in a team as well as individually. Given the opportunity, I would be a great asset to your organization. My motivation comes from achievements and tasks successfully completed. I am receptive to change and correction and derive great satisfaction from a job well done. This is not just an opportunity but also a privilege and stepping stone to a promising future ahead. This would be a foundation to success and being the change that I need. I highly appreciate the time taken to evaluate my application. I look forward to hearing from you.
Yours sincerely
Koketso Mokaleng
KOKETSO HENRY MAGETLE MOKALENG
Mogwase unit 4 Kga ka drive 1274 Cell: 081-***-**** ***************@*****.*** C A R E E R O B J E C T I V E
Possess impeccable written and verbal communication skills and excellent interpersonal skills. C O R E C O M P E T E N C I E S
Customer service
Processing sales
Invoicing
Daily cash up and recon
Microsoft office
Detailed and organized
C lient relat i onships
P roblem solving
Bookin g and res ervations Telephone and e - mail correspondence Admin and adhoc duties
Supplier relationships
PR OFESSIONAL EXPERIENCE - 1995 - 2006
Fieldswear cc.
Dispatch clerk and stock controller – July 2012
– Aug 2015
Daily and weekly stock reports
Manage orders and follow up on progress on their progress Manage all outgoing and received goods
Receive and update POP as per orders
Invoicing
Liaising with clients
Managing and building new relationships with clients SUNCITY RESORT
Switchboard Operator Aug 2015 – Nov 2017
Be the first point of contact for customers
Manage a multi switchboard
Answer all calls professionally and transfer accordingly Sell and up sell company services and product
Provide relevant information as per clients request MANKWE GAMETRACKERS
Sales coordinator/Groups and FIT Nov 2017– Jan 2020 Participate in case conferences or staff meetings. Resolve customer complaints regarding sales and service. Reserve and arrange activities for large groups.
Daily cash-up duties.
E-mail correspondence in regards to bookings, reservations and queries. Monitor customer preferences to determine focus of sales efforts. Represent company at trade association meetings to promote products. Follow up on customer reservations and payments
Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, database, or presentation software.
Work with other departments to ensure project completions Subjects completed
Biology
English
Setswana
Geography
Business economics
Home economics
Proficient in Microsoft Office (PowerPoint, Outlook, Word, Excel, Access) Member of the EE Committee of Mankwe Game trackers Member of CSI
Advanced computer skills
Currently studying Marketing Management through long distant learning SHORT TERM GOALS - To grow and maintain the working standards of my current position. LONG TERM GOALS - To acquire much needed knowledge and experience in my particular field of work. To study further and expand my knowledge base and excel in my field of work. EDUCATION
ADDITIONAL SKILLS AND GOALSSCHOOL -1995-2006
References
Mankwe Game trackers
Theresa Mosime- Sales Manager - 014-***-****
Zanele Dube - Reservations acting manager - 014-***-**** Sun City Resort
Florah Segwagwa - Communications duty manager - 014-***-**** ***************@*****.*** - 081-***-****