Customer Service oriented
Resume:
Ronnie Boy Alejandre Acuzar
Brgy. Balibago Sta Rosa City Laguna
Objective:
To provide honest service by teamwork and facilitate an environment that improves career improvement and understanding of the organization's goals while cooperating on value and performance.
Qualification
-About 1 year of experience working as a Fast Food Worker
-In depth knowledge of maintaining first contact between establishment and customer.
-Hands on experience in preparing common fast food items.
-Hands on experience in performing technical and non- technical services
SPECIAL SKILLS
• Customer service • Cash register
• Communication • Multitasking
• Food safety • Workplace cleanliness
Work Experience
Barista/Cashier
Dakasi
Sm Calamba
March 2020 - July 2020
Barista
Infinitea
Ground Flr. Bldg. B Pavilion Mall Binan Laguna
June 2019 - November 2019
Customer Service Representatives
Alorica
2nd flr. Sm City Lipa, Batangas
October 16,2017 – Jan 02, 2018
Customer Service Representatives
Aptus Global Solution Inc.
Unit 2005-06 20th flr. Aic Burgundy Tower Ortigas Center Pasig City
December 14,2016- October 2,2017
Cashier/ Finisher
Dunkin Donuts
Bldg. B Sm Bicutan Paranaque City
February 13, 2016- August 14, 2016
Service Crew
Wendys
3rd flr. Festival Mall, Alabang Muntinlupa
February 22, 2014- August 24,2014
Call Center Agent Responsibilities
●Take inbound calls and listen to customer's question and concerns.
●Provide appropriate answers and responces in polite and friendly manner
●Give information to callers regarding products and services
●Provided effective and timely resolutions i a range of customer inquiries
●Responded to customer inquiries requests, resolved issues effectively and profesional
Fast Food Worker Responsibilities
●Take customer orders and punch them in the order machine
●Take payments and notify kitchen staff about orders
● Serve and assemble orders for customers
●Make and serve hot beverages
●Communicate with customers for suggestions and complaints
●Return dirty dishes to kitchen
●Prepare food items as and when necessary
●Clean and organize both workplace and eating areas
Educational Background
Laguna State Polytechnic University
Diploma in Hotel and Restaurant Management
January 15,2018 – December 14, 2018
Bauan Technical High School
Pob. 2 Bauan Batangas
SY 2007-2008
West Bauan Central School
Aplaya Bauan Batangas
SY 2003-2004
Personal Data:
Height : 5’6”
Weight : 60 kgs
Birth date : February 9, 1992
Place of Birth : Aplaya Bauan Batangas
Civil Status : Single
Religion : Roman Catholic
Citizenship : Filipino
E- Mail address : ****************@*****.***
Father’s Name : Eleno B. Acuzar
Mother’s Name : Normita A. Acuzar
Languages can speak : Filipino and English
Character References
Mr. Fidel Payawal Jr.
Operation Manager/ Immediate Supervisor
Mr. Everson De Castro
HR Staff
Mrs. Mj Paglinawan
Team Manager
I hereby certify that all information above is true.
Ronnie Boy A. Acuzar
Contact this candidate