Nisha Bernard-Stainrod

Albany, New York ● 518-***-**** ● adkfux@r.postjobfree.com

EDUCATION

Masters of Science in Education, Childhood Education/Special Education (Grades 1-6),

December 2016

College of Saint Rose, Albany, New York

Concentration: Mathematics

GPA: 3.78/4.0

Bachelor of Arts in Interdisciplinary Studies, May 2014

College of Saint Rose, Albany, New York

Concentrations: Social Work and Psychology

Relevant Coursework: Curriculum & Instruction; Assessment and Instruction of Individuals with Significant Disabilities; Violence Prevention; Child Abuse Prevention; Research Methods; Research Seminar

PROFESSIONAL EXPERIENCE

New York State Office Department of Labor, Albany, New York, April 2020 – Current

Senior Employment Security Clerk

Accept and process both original and continued claims for Unemployment Insurance

Conduct telephone interviews with claimants in order to obtain detailed information quickly and efficiently to identify issues related to entitlement and eligibility for benefits as well as instructing claimants on the requirements and methods of certifying for benefits

Determine the need for further fact-finding and place claims on hold pending further investigation

Work on a variety of reports and dat entry

Provide excellent customer service and decrease flow-out

New York State Office of Children and Family, Albany, NewYork, July 2019 – September 2019

Child Protective Specialist I

State Central Register:

Receives reports of suspected child abuse and maltreatment via the Statewide Child Abuse and Maltreatment telephone hotline

Screen calls for appropriateness, evaluate the information, and prepare and transmit reported cases to local social service districts

Engage families and community resources to ensure the safety and will-being of children throughout New York State

Albany Medical Center, Albany, New York, August 2008 – July 2019

Administrative Support Associate V

Medical Records:

Processes in/outpatient and congestive heart failure discharges by faxing physician's Transition of Care (TOC)

and list of medications to the appropriate physician’s office/medical facilities via Electronic Document Management (EDM)

Adheres to hospital’s policies and procedures such as HIPPA Laws

Adheres to office methods, procedures and practices

Coordinates with team members to solve problems

Operates machines and equipment used in the performance of the duties such as Computer, including the WEB, fax, telephone, copier and scanner

Logs and keeps track of daily records ensuring that they are sent to the correct physicians’ office/facilities

Updates Databases with appropriate information

New York State Department of Health for Fusco Personnel, Albany, New York, February 2007 – July 2008 Key Board Specialist

Vital Records:

Searched, reviewed, updated and corrected birth/death/marriage/divorce certificates

Pulled records for corrections

Used Search Applications, Corrections Application, Lotus Notes, File- net, Lakota and SPDS to search and enter information

Adhered to organizations’ policies, regulations and departmental operations

Answered customers’ questions via telephone

Daily communication with customers, county clerks and registrars

Filing, faxing, photocopying, data entry and other general office duties

The Metropolitan Museum of Art, New York, New York, October 1999 – December 2005 Administrative/Allocation Assistant

Inventory Management:

Interacted closely with managers and executives

Assisted Allocators in allocating merchandise to company’s 14 retail stores

Multi-faceted role providing administrative support to management team

Handled product orders with attention to detail

Participated in data entry – reported updates and analysis

Processed mail distribution

Ordered office supplies and services

Weekly inventory and tracked merchandise to/from company’s warehouse

Coordinated work schedules of department staff members

Typed and proof-read purchase orders/invoices

Communicated with vendors on a weekly basis via telephone

Performed general administrative duties: inside sales, sales representative support, accounts payable/receivable, cash receipts/invoices and computer application research

SUPERVISORY EXPERIENCE

The Metropolitan Museum of Art, New York, New York, October 1997 – October 1999

Supervisor

Supervised staff in processing of textiles (scarves, totes, etc.) merchandise from warehouse and vendors to ensure proper inventory counts

Worked closely with company’s vendors and curators for ideas of new designs of merchandise

Set and checked quality standards, prices and delivery times of merchandise

Reorder out of stock merchandise

Received, checked, and kept track of merchandise

Prepared products for sale, updated and maintained existing client accounts, and demonstrated new products

Provided leadership and training to newly hired accounts executive to facilitate creative sales strategies

Involved in hiring and training of new staff members

Developed effective communication between managers, vendors and staff

Reviewed purchase orders and invoices for accuracy of merchandise

Opened and closed department

TEACHING EXPERIENCE

Teachers’ Assistant/Substitute Teacher

Albany City School District, Albany, New York, December 2016 – February 2018

Grades PreK – 8 (General/Special Education):

Differentiated instructions and instructed classes of as many as 26 Elementary and Middle school aged students in both general and special education settings to promote full academic functioning to suit students’ level of learning

Tracked students’ progress towards reaching academic goals

Worked closely with student with visual disability to assist with reading and writing Braille and special education teacher to acquire information that facilitates the learning goals of the student

Integrated interactive technology into classroom such a Smartboard

Built positive rapport and communication with stake holders – social worker and school psychologist; teachers, administrators and parents

Maintained a positive learning environment by reinforcing positive behavioral management strategies such as Positive Behavioral Intervention and Supports (PBIS) and Class Dojo

Special Education Student Teacher

Albany City School District, Albany, New York, October – December 2016

Followed the NYS Common Core Standards in the implementation and presenting of structured day programming and taught fourth grade ELA and Mathematics to a class of 24 students

Tracked students’ progress towards reaching academic goals

Worked closely with schools’ Social Worker to implemented and promote positive learning and behavioral strategies such as Class Dojo and PBIS

Worked closely with general/special education classroom teacher to differentiate and deliver the best quality instruction to students

Worked with students with Individualized Education Program (IEP) to meet annually academic goals

Implemented and delivered reading and mathematical instruction to a group of eight students with learning disabilities covering topics such as non-fiction and multiplication

Integrated interactive technology into classroom such a Smartboard

General Education Student Teacher

Albany City School District, Albany, New York, September – October 2016

Delivered the New York State Common Core Standards in the implementation and presenting of lesson plans in Mathematics and English Language Arts (ELA) to a class of 25 elementary aged students

Worked with students individually and in groups of fours to promote full academic functioning

Tracked students’ progress towards reaching academic goals

Implemented learning and behavioral strategies

Worked closely with classroom teacher, speech therapist and other para/professionals to deliver the best quality of instruction to students

Differentiated instruction to beginners, intermediate and advanced students to meet and support their individualized needs

Integrated interactive technology such as Smartboard into classroom

The College of Saint Rose, Albany, New York, September 2014 – September 2015

Friday Knights’ Mathematics Instructor

Responsibilities: Directed and taught mathematics lessons once per week in a recreation and social program to children ages 5-18 with autism spectrum disorders and social challenges; worked closely with parents of students to inform them of their child(ren) progress in the program

Pine Hills Elementary School, Albany, New York, September 2010 – October 2015

Responsibilities: Assisted/shadowed Social Worker in recreational activities for students; assisted general/special education teachers in classroom behavioral management; observed special education meetings with social worker, school’s psychologist and families of special education students

HUMAN SERVICES EXPERIENCE

Field Work

Center for Disability Services, Albany, New York, August 2016

Responsibilities: Assisted teachers in daily activities that included the use of assistive technology such as augmentative communication technology picture communication boards, voice output communication devices, computer based communication devices, and audio books to students with severe disabilities; read stories and interacted with students in a class size of 12

Social Work Intern

Belvedere Home Care Services and Brain Injury Center, Albany, New York, December 2012

Responsibilities: participated in Structured Day Programming for individuals affected by alcohol & substance

abuse and traumatic brain injury; took notes; updated/assessed resident’s charts; participated in activities with patients and activity coordinator

Social Work Intern

Teresian House, Albany, New York, January – May 2011

Responsibilities: Daily one on one communication with geriatric residents by accompanying them to and from desired locations within the facility; sat in on family meetings with social workers; updated/assessed resident’s charts; administered performance assessments; built rapport and advocated on behalf of residents; participated in activities such as bingo, trivia with residents and facility activity coordinator; created monthly biography of resident of the month

VOLUNTEER EXPERIENCE

Mentoring Urban Youth, College of St. Rose, Albany, NY September – December 2015

One-on-one mentor for community’s elementary school student – provided children with engaging instruction (e.g., use of manipulative materials, discovery methods, problem-based learning) in science or math 2 days per week throughout the academic year to boost children’s academic performance in school; and, provided each child with his or her own college student mentor who bonds socially with the child and encourages learning, motivation to achieve, and college attendance.

Camp Scully, North Green Bush, New York, September 2010

Responsibilities: Cleaned and marked trails in preparation for elementary school children for summer camp

Aids Walk New York/Breast Cancer Walk/March of Dimes, New York, New York, 2001 – 2005

Responsibilities: Assisted in implementation of fund raiser; walk-marathons, and money audits

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