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Sales Manager

Location:
Federal Way, WA
Posted:
February 23, 2021

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Resume:

CAROLYN B. BILES

***** ******* ***** **

OLALLA, WA. 98359

253-***-****

SUMMARY OF QUALIFICATIONS

● Results oriented sales experience

● Ability to work quickly and effectively in a fast paced work environment

● Proven customer service experience with an emphasis on customer satisfaction; on the phone and in person

● Experience meeting and greeting the public

● Experienced team player

EDUCATION

Business Management – Pierce College, Puyallup, WA Computer Applications & Marketing – Clover Park Technical College, Lakewood, WA Banking Certificate – Renton Technical College, Renton, WA Travel & Tourism – Pierce College, Lakewood, WA

Diploma – Rogers High School, Puyallup, WA

WORK EXPERIENCE

Carol’s Landscaping – Graham, WA. 2015-2018

Owner:

● Maintained customer’s lawns and gardens

● Responsible for all lawn and garden care needs

● Provided excellent customer relations

Gemstone Candles – Puyallup, WA. 2011-2014

Manager:

● Responsible for five sales staff

● Direct public contact selling gel candles

● Responsible for daily revenue and inventory reports CAROLYN B. BILES

14340 HARPOON PLACE SE

OLALLA, WA. 98359

253-***-****

LBJ International – Tacoma, WA. 1997-2010

Shipping and Receiving:

● Process phone orders

● Ship orders out using a UPS Maxiship

● Completing monthly reports

● Maintain customer files

TAPCO Credit Union – Tacoma, WA. 1995-1996

Teller/Customer Service:

● Assisted members in cashing checks, making deposits and loan payments

● Provided customer service via telephone

● Daily transactions were processed via computer

Mr. Tux – Puyallup, WA. 1994-1995

Manager:

● Helped customer with tuxedo rentals

● Seamstress

● Balance daily till and processed bank deposits

● Order tuxedo rentals

Puyallup Valley Bank, Puyallup, WA. 1991-1993

Teller/Customer Service:

● Assisted members in cashing checks, making deposits and loan payments

● Balanced daily Puyallup School District deposits

● Worked independently at the drive-up facility

J.C. Penney’s, Tacoma, WA. 1984-1991

Sales Associate:

● Sales and merchandising

● Achieved #1 in district sales award

● Provided customer service in the Junior Department

● Attended various sales and customer service workshops

● Continually achieved personal sales and departmental goals



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