UMESH SHANKAR PATIL

+974-********, +91-996*******

+91-983*******

adkfsy@r.postjobfree.com

Indian Passport- S 2251587

Vallid – April 2028

FOOD & BEVERAGE OPERATIONS/CATERING SERVICES PROFESSIONAL

Aiming Middle Management Position in Food & Beverage Industry where my knowledge & experience will ensure the utmost customer satisfaction and deliver the services as per specified norms.

PROFILE SNAPSHOT

Expertise in food and beverage management field since 16 years& 9 months.

Working knowledge of various computer software programs (MS Office, industrial canteen management software).

Ability to spot resolve problems efficiently.

Mastery in delegating multiple tasks.

Leadership skills.

Up-to-date with food and beverages trends and best practices.

Guest- oriented and service-minded.

FOOD & BEVERAGE SKILLS

-Customer Service -Organizational Skills

-Attention to Detail -Problem Solving Skills

-Leadership -Supervising Skills

-Stamina -Commitment

EMPLOYMENT SCAN

May 15 – Till Date M/s. NAGDEVTA CATERERS SERVICES, Jamner

Associated as F & B Manager.

May 12 – Jan 15 M/s. VIVID HOSPITALITY PVT. LTD .Vikroli for HCC

Corporate Food Court and Dow Corning Pvt. Ltd.,NItco

Associated as Site In Charge.

PROFESSIONAL EXPERIENCE

Food Operations

• Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client.

• Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special events.

• Taste the food before service begins.

• Develop new ideas for promotions, festivals and other specials events.

• Plan the pre-preparation area to ensure that the items are processed according to the recipes.

• Plan and supervise the daily preparation of dishes according to the prescribed recipes; ensure that each item is made exactly as per the recipe and the quality and quantity is consistent every time.

• Enforce FIFO policy inside kitchen cold room (Milk, Curd and Eggs);

• Ensure only clean, hygienic items enter this space; full responsibility for cold room cleaning policy and procedures; ensure that all the cold holding units (preparation and dairy) remain at the required temperature, and that the ingredients are stored and covered appropriately, in accordance with the laid down hygiene requirements.

• Attend to day-to-day problems and needs concerning equipment and food supplies; detect and ensure disposition of spoiled or unattractive food, defective supplies/equipment, and/or other unusual conditions.

• Make arrangements for maintenance, repair and upkeep of the kitchen, its equipment, and other areas as appropriate.

• Consistently maintain standards of quality, cost, presentation, and flavor of foods.

Organic Growth and Profitability

• Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offers.

• Meet the sales and profit targets of the site.

Cash and Debtors Management

• Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents.

• Ensure that all the invoices are raised and delivered to the client as per schedule.

• Ensure that the entire invoiced amount is received from the client on time and the outstandingamount is minimal.

• Ensure that the data required for the raising of invoices is sent to the accounts department ontime.

• Keep track of all the invoices of the site.

People Management and Training

• Manage the on-site team including cooks, stewards, cashiers, stores assistants etc.

• Prepare activity schedules and assign duties.

• Cope with the unavoidable staff problems, sickness, shortage etc.

• Ensure proper staffing for maximum productivity and higher standard of quality.

• Ensure that all the HR processes and staff welfare activities are implemented and carried out.

Communication and Client Retention

• Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same.

• Role out the branding policy and follow it as per the specifications.

• Address all issues pertaining to the client and the operations in a timely manner.

Legal Compliances

• Co-ordinate with the HR, SEQ and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained at the site.

• Systems Implementation and Process Management

• Ensure that all the work processes are documented and displayed.

Procurement and Inventory Management

• Responsible for monitoring the daily raw material indent.

• Ensure that all the processes and checklists are followed and maintained accurately on a daily basis.

Safety, Environment & Quality (SEQ)

• Ensure that safety and hygiene policy is strictly followed at the site.

• Responsible for maintaining record of all hygiene related procedures, initiatives and incidents.

• Co-ordinate with the SEQ team to implement the policy and process.

• Timely communication of all possible on site SEQ hazards to the concerned department.

Contract Renegotiation

• Ensure that the site is operating with valid and up-to-date agreements.

Other Activity

• Organizing get-togethers, Seminars & Conferences and various events.

• Implemented of Model area based of TPM norms in Canteen & Retreat and replication of the same in other areas.

• Provide food & Services for Capital Shutdown for May 2007 and Plant location (for over 6000 person).

• Hotel & Retreat Guest-house booking and room’s allocation in M/s. ISPAT INDUSTRIES LTD.

CAREER HISTORY

June 10 – April 12 M/s. Raajlakshmi Hospitality Services. Taloja, Panvel

For Bharat Electronics Ltd. Taloja, Associated as Site In Charge.

July 08 – June 10 M/s. A Sodexo (R K H S) Ltd. Andheri, Mumbai for

Technova Imaging Systems, Taloja, Associated as F & B Operation Supervisor.

Oct 06 – may 08 M/s. Eye Global Tech Pvt. Ltd. For IspatIndustries Ltd.Pen Dist. Raigad,

Associated as Assistant Executive (Hospitality)

April 03 - Sept 06 M/s. G. S. Oil Industries Ltd. Malkapur, Associated as Supervisor

ACADEMIC CREDENTIALS

Bachelor of Commerce from Amravati University, Maharashtra State, India (Pass out in year – 2003)

MBA (Hospitality Management) from Institute of Business Management Studies, Navi Mumbai, Maharashtra State, India (Pass out in year – 2008)

SKILLS AND PERSONAL TRAITS

Conversant with:

oMS Office, Tally 4.5, Internet Applications.

oTyping Skills: English 30 Wpm.

Date of Birth : 5th May 1975.

Languages Known : Marathi, Hindi & English.

Marital Status : Married.

Nationality : Indian.

No. of Dependents : Three.

4 Wheeler Driving License : Indian (Right Hand Drive).

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