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Customer Service

Location:
Gloversville, NY
Posted:
February 23, 2021

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Resume:

Michaela Kilburn

*** ***** **, ****** ****, NY **032, 518-***-****, adkfo8@r.postjobfree.com

Education:

NYS Regents Diploma Broadalbin-Perth High School

CTE Endorsement June 2018

Major: Digital Multimedia & Communications

Experience:

Turning Stone Casino and Resort Verona, NY

Cage Cashier September 2019 - July 2020

● Working efficiently in a highly secure, fast-paced environment

● Provide quality customer service

● Responsible for large volumes of money and chips

Bearded Brothers Construction Services Amsterdam, NY

Office Clerk/ Receptionist July 2019 - September 2019

● Greeted and communicated with clients and vendors

● Created and maintained a filing system

● Generated payments and invoices

● Data entry of receipts

HFM Career and Technical Center Johnstown, NY

September,2016- June, 2018

● Website development

● Logo and slogan creation

● Videography

● Audio technology

● Examples include- Logo and slogan development, pitches to potential clients, video development for advertising campaigns, marketing pitches to potential clients.

The Recording Company Duanesburg, NY

(HFM CTC Internship) May, 2018

● Audio recording setup

● Audio editing

● Client communications

Other Skills

Photoshop CC, Lightroom CC, Premiere Pro CC, AfterEffects CC, Illustrator CC, InDesign CC, Photo Editing, Power Tools, Microsoft Word, Google Office Suite.

Distinctions:

New York state gaming license 2020

Employee Recognition, Turning Stone resort: 2019

● 100% Mystery shopped



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