IVANA GARGIULO

HEAD/DIRECTOR, HUMAN RESOURCES

adkfmg@r.postjobfree.com 240-***-****

linkedin.com/in/ivana-gargiulo-84449879 McLean, VA

PROFILE

Analytical and engaging HR executive with 15+ years’ experience furthering corporate goals, missions, and values in start-up and high-growth environments serving commercial and governmental clients in the financial, professional, and cyber-security industries. Trusted advisor to c-suite executives and leadership in establishing and administering regulatory compliant, strategic initiatives driving key culture, organizational, and employee program changes to support ongoing growth.

AREAS OF EXPERTISE

Innovative HR / HCM Strategies

Workforce Assessments & Planning

Succession Planning & Management

Employee Retention & Satisfaction

Leadership Development & Training

Talent Acquisition Strategies

Stakeholder / Executive Management

Competitive Compensation Structures

Corporate / Regulatory Compliance

Team Leadership & Development

Performance Management / L & D

EDUCATION

BS, Business, Concentration: Finance

Kean University

Elizabeth, NJ

Associate Degree in Science

Raritan Valley Community College

Branchburg, NJ

PROFESSIONAL EXPERIENCE

Head/Director of Human Resources 2017 to 2021

Zachary Piper, LLC, McLean, VA

Recruited to transform Personnel Administration into high functioning, strategic HR Department for $100M +, 850-employee enterprise with three divisions in five locations catering to government agencies and Fortune 500 clients. Establish and maintain culture of diversity while eliminating leadership conflicts and unwanted employee turnover resulting from leadership changes and rapid growth. Trusted advisor to c-suite executives as Business Partner and member of Senior Executive Team, Board of Directors, and Operations Management Team, ensuring alignment of human capital management initiatives with operational goals, missions, and business plan. Enhance organization effectiveness by creating and executing innovative Executive Development Plans after assessing and realigning leadership team. Continually monitor market trends to devise highly competitive compensation and Global Rewards and Mobility program to attract and retain highly qualified, fully engaged employees as well as prepare for pending launch of UK operations. Mitigate corporate risk through effective policies and practices for employment, employee relations, compensation and benefits, EEO, diversity, harassment, and discrimination, coaching leadership and supervisors on proper procedures.

Won 2018 Employee of the Year Chairman's Award.

Secretary to the Board of Directors

Strengthened corporate functional organizations performance, engagement, and efficiencies by delivering high quality customer focused strategic and tactical HR partnership. Managed enterprise-wide HR programs and projects for clients, as well as supported employee engagement.

Increased employee satisfaction 20% by establishing and streamlining corporate / regulatory compliant HR processes, as well as Performance Management Systems, Manpower Planning, Training and Development, and Total Reward Reviews.

Designed and influenced executive approval of DiSC-based teambuilding and strategy development sessions as well as individual coaching.

Provided the platform for all three divisions to achieve over 164% growth through attracting revenue-generating talent into the organization.

Achieved 15% reduction in employee turnover by designing and executing successful enterprise-wide talent management programs.

Improved productivity and retention by integrating centralized onboarding program and introducing highly effective mentoring program.

Support 50% revenue growth while decreasing operating costs and benefits $2.5M.

Recovered $250K+ from vendors by auditing, reviewing, and revising HR policies, practices, and QA protocols.

Reduced operating expense $200K annually while improving benefits coverage, employee choice, and information / transaction quality by spearheading ADP HR / Payroll system implementation.

Essential COVID-19 business continuity team-member. Partnered with key corporate functional group and P&L business leaders to develop and manage the COVID-19 crisis management program, employee communication plan, site ambassador program, and return to the new normal protocol.

Managed the Human Resources dimension of the sale of our $50 Million, 160 employee cybersecurity division.

HR Account Manager 2011 to 2017

Human Capital Consulting Source LLC, Washington DC

Serving in dual role, expertly cultivated rich relationships with three key clients in developing and managing their HR Account Plans while also serving as internal HR Manager, diligently ensuring regulatory compliance in all policies, practices, and procedures. Assisted in annual budget creation, generated periodic reports, maintained meticulous records, and analyzed metrics to provide recommendations for process improvements. Administered full cycle recruiting processes, maintaining strong talent pipeline through expansive networking and relationship building with headhunters, recruiters, industry contacts, vendors, association memberships, and key contacts.

Provided strategic and tactical HR business partnership support and consultation on complex employee relations issues, performance management, talent management, leadership development, organization design and effectiveness, leadership succession planning, change management, total rewards annual planning, and diversity and inclusion.

Coached leaders on employee relations, performance management, and employee and leadership development to increase employee engagement.

Championed critical and large-scale organizational transformation by providing change management consultation to all levels of leadership.

Key contact advising on all HR questions, including benefits, policies, and procedures as well as investigating and documenting all escalated issues or concerns.

Devised, coordinated, and conducted employee training.

Contributed to 25% average annual sales increase by establishing and updating key clients’ annual HR Account Plans addressing performance management, team building, benefits, communications, and development initiatives, as well as marketing plan, website, and branding strategy.

Business Service Associate 2007 to 2011

Morgan Stanley Smith Barney, Washington, DC

Delivered world class customer service for brokerage and direct accounts to achieve optimal customer experience while mentoring new hires in best practices. Maintained detailed department and client files, accurately completing investment and insurance paperwork. Analyzed data and generated comprehensive reports while ensuring ongoing corporate and regulatory compliance.

HR Generalist (Interim) 2006 to 2007

Watson Wyatt Worldwide, Arlington, VA

Leveraged exceptional interpersonal and communication skills to build positive relationships across all levels while serving as company-wide employee champion and liaison with management in addressing and resolving employee concerns. Collaborated with HR leadership in consistent administration and execution of expansive HR policies and practices, including performance appraisals, job evaluations, and disciplinary actions. Compiled, reviewed, and analyzed data, generating detailed reports for executive leadership.

Assisted in implementing employee recognition program and processes.

Partnered with attorneys and HR Generalist to ensure regulatory compliance in records management and completion of forms relating to EEO, DOL, etc.

Additional experience as Human Resources Manager of the Glen Gardner Inn.

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