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Sales Service

Location:
Kempton Park, Gauteng, South Africa
Salary:
R20000
Posted:
February 23, 2021

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Resume:

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CURRICULUM VITAE

Name Adéle Hattingh

Occupation Sales and Marketing What Wood

Gender Female

Nationality South African

Ethnic Group White

Language Afrikaans, English

Driver’s License Code 08

Desired Job Location East Rand and Surrounding Areas Availability Immediately

Contact Details:

Cell Phone 082-***-****

Email adkewy@r.postjobfree.com

Residential Location Allen Grove, Kempton Park, Gauteng Introduction:

I am self-motivated and able to provide a significant value to your company

I am hard working, ambitious and trustworthy

I am willing to improve in my working environment, can work under pressure and have good people skills

2

CAREER HISTORY AND EXPERIENCE

What Wood Nov 2016 – Current

Sales and Marketing

Presentation of product to Customers

Customer Service and Feedback

Quotations

Package, delivery and Invoicing

Purchase and Ordering of Materials

Operating Procedures

Atlas Copco May 2018 – Sept 2018 (Temp)

Temporary Position – Service Planning Co-ordinate

Handling incoming customer service requests

Scheduling of service interventions

Co-ordinate field service engineers work schedules

Promote the use of MAM2 and Planner Board

Ordering of Spare Parts

Promoting forward planning

Information liaison between Field Service Manager, the Field Service Engineers and Customers

Responsibility of Spare Parts Deliveries etc.

Overall responsibility for all service jobs in dedicated regions

Problem solving of credit issues, spare parts, returns, delays, invoices etc.

Responsible for service order until invoicing

Update and maintain of customer data

Take active part in suggesting continuous improvements to work flow, working processes and procedures

Work closely with Customer Service Coordinator/SPA to ensure schedule service activities are carried out on time as per SLA

Fast paced customer focused environment

Computer Literacy

3

Sandwich Baron (Franchise) Nov 2013 – Aug 2015

Business Owner

Complete operation of the business

Planning and Administration

Staff Management

Training of Employees

Personnel Files

Salary Administration

Stock Orders

Stock Purchasing

Stock Control

Sales

Error of Variance Identification and Investigation

Bill of Materials

Pricing and Customer Data Base

Public Liaison

Glomail Festival Mall

(Franchise)

Nov 2004 – March 2010

Business Owner

Complete Operation and all responsibilities of the business

Daily Sales

Customer Service

Invoicing

Cash ups

Credit Notes

Stock control

Stock taking

Return of damaged goods

Employee administration

Bookkeeping requirements

4

Glomail Head Office Jul 1999 – Oct 2004

Franchise Liaison Officer/PA

Direct dealings with new franchisees

Screening calls of potential franchisees

Ensuring shops are operational nationally

Opening of new stores

Attending to legal aspects of the Franchise

Organize and attend monthly franchise meetings

Dealing with franchisees on a daily basis

Controlling stock levels of franchisees

Assisting franchisees with cash flow and budgets

Assisting with business plans

Compiling monthly and daily reports

Store visits to franchisee

Organize franchisee meetings

Attending to staff matters / HR

Typing of minutes, budgets, sales reports

Liaising with regional shopping centers

Growing the business

Training franchisee staff / POS

Ordering uniforms

Organizing franchisee year end functions

Assist with marketing

Operating support

Monthly sales reports

Identify Problems

Increase sales, reduce shrinkage

Assist with staff recruitment

Assist with store opening

Support to new franchisees

Ensuring Royalties are paid timorously

Maintenance

Assist and identify ICU franchisees

Lease negotiations for the Company

All PA duties to Franchise and Retail Manager

5

EDUCATIONAL / ACADEMIC QUALIFICATIONS

Last school attended Kempton Park Technical College Highest Standard passed MATRIC (N3)

Year 1993

Subjects Afrikaans

English

Computer Study

Office Practice

Communication

Typing

Computer Packages Microsoft Office (Word, Excel)

Turbo Cash (Accounting)

Sage (Workshop Management)

Courses Introduction to Business Accounting

Advanced Franchise Management

Financial Management Programme

Basic Business Skills

Hasap Food Training



Contact this candidate