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~ 10/2015 - 01/2016 +

PHILLIP WOOLLEY

720-***-**** adkett@r.postjobfree.com www.linkedin.com/in/phillip-woolley Lakewood, CO

SUMMARY

My background, while extensive isn't very traditional. With more than 10 years of overseas and U.S. work experience, I operate with a high level of intercultural aptitude in everything I do. I am dedicated to my team’s success, and involvement to achieve great goals. In other words, no matter the job, I create an advantage for my team, and the community by crafting and implementing beneficial strategies for key stakeholders to build lasting relationships.

Listening is a learned skill that should never be over estimated, I am able to achieve good strategies by listening and analyzing, recommending, implementing and monitoring, to obtain the end goal for the my team.

EXPERIENCE

Food Service Director

Aramark

Lonetree, CO

Global Food and Beverage Provider

Leadership: Leveraged coaching models to recognize and reward individual achievements, and ensure team performance met objectives and client expectations.

Customer Service Leadership: Built strong client and customer rapport for mutually beneficial business relationships. Financial Performance: Ensure the completion and maintenance of P&L statements. Analyze and deliver client and company financial targets. and understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. Productivity: Created value through efficient operations, appropriate cost controls, and profit management.

General Manager

Krispy Kreme

Lone Tree, CO

Retail doughnut and wholesale provider

Successfully maintained day to day operations at the Lone Tree retail location in the Denver Metro Area.

Logistical Management: Supported and directed wholesale operations from Denver to Colorado Springs.

MOST PROUD OF

Getting the job done

I don't know everything, but I know the right

people to get things done and get it done right.

Public speaking ability

As a shy kid, one day I decided to break out and

do karaoke in front of hundreds of college

freshmen, from that day on, I've never hesitated

to get up in front of people and speak with truth, or sing "Sweet Caroline".

Relationship Building

Whether it's with new customers, thinkers, or

colleagues, I strive to always build lasting

business relationships.

PROJECTS

Brand Building

Phnom Penh

Provided oversight to retail location openings

Successfully managed the openings of four

new retail locations from initiation through

implementation, for Aramark, Joma Bakery

Cafe and Sweet Frog Premium Frozen Yogurt

CORE COMPETENCIES

Leadership

Client Relations

Productivity

Customer Service Excellence

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~ 08/2015 - 07/2017 +

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~ 01/2015 - 08/2015 +

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~ 01/2012 - 01/2015 +

~ 01/2009 - 05/2011 +

~ 08/1995 - 04/1999 +

~ 12/2012 - 12/2013

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EXPERIENCE

Country Manager

Joma Bakery Café

Phnom Penh, Cambodia

A little slice of American Cafe culture in South East Asia Vision:, Maintained the mission and values of the Joma by defining organization’s strategy, finance structure and long-term planning for the Cambodian retail division.

Development: Managed all customer service efficiencies and connected business opportunities with community needs and importing of beans and other good throughout South East Asia and Europe.

Directed all HR, finance, and operations decisions country wide. Made new partnerships with community organizations to enhance community involvement by building family culture of giving back within the organization.

Revised budget, controlled P&L, and successfully decreased retail operations costs by 3% to the overall $900K annual budget in two years.

Operations Manager/Site Development

SweetFrog Premium Frozen Yogurt

Los Angeles, California

Premium Self Serve Frozen Yogurt

Developed and managed the site opening of three locations in the southern California region.

Controlled P&L reporting to Franchise Owner

Project Director/Business Development

Thai Thai Holdings, LLC.

Denver, CO

Thai restaurant enterprise

Directed the launch of a high-quality Thai restaurant in the Denver metro area through the development of community business relations and vendor relations and commercial expansion.

EDUCATION

Master of Public Administration (MPA)

University of Colorado, Denver

Denver, Colorado

B.A., History/Political Science

Oklahoma Christian University

Oklahoma City, Oklahoma

WORDS I LIVE BY

Leadership is influence

John C. Maxwell

To learn something but not to do is

really not to learn. To know

something but not to do is really not

to know.

Steven R. Covey

COMMUNITY

RELATIONS

Fundraising Campaign Director

Warren Village

Developed and directed a fundraising campaign

for a local non-profit organization that aids and

provides housing for homeless families in the

Denver metro area.

MY TYPICAL DAY

Built client relations by providing great

customer service

Team buiding

Developing relationships

Listening to my team and finding

solutions to daily issues.

Coffee/Networking with like minded

individuals and stakeholders

Spending time with my wonderful family

Contact this candidate