Regina Carr

*** ***** ******

Akron, Ohio

330-***-****

adkcxq@r.postjobfree.com

Summary

Dedicated customer service representative motivated to maintain customer satisfaction and contribute to the company's success. Proven ability to establish rapport with customers and over exceed required goals. Reliable and driven with strong communication, time management and prioritization abilities.

Education

Buchtel High School

High School Diploma

Akron, Ohio

Graduated June 1989

Maintained an average GPA of 2.8 ; Graduated Top 30%

Employment History

Answer Net

Appointment Setter

Akron, Ohio

June 2016 – July 2018

Schedule inspection appointments for businesses and dealerships such as Ford Motors, Kia, Lincoln ect. ; inbound/outbound calls; send emails

Unicall Communications

Customer Service Representative

Fairlawn, Ohio

June 1995 – October 2009

inbound/outbound calls to customers and donors for donations towards various campaigns such as women against drunk driving, american bible society, special Olympics, etc.

Braids By Regina

Braid Stylist

Akron, Ohio

September 1989 – Present

Provide a wide range of braiding services including: cornrows, box braids, micro braids, Senegalese twist, kinky twist, sew in installations, crochet installations.

Hobbies & Interests

Communications, Holistic Healing and Herbal Health, Cooking, Sewing, Cleaning

Professional Skills

Computer Data Entry: Intermediate

MS Word: Intermediate

MS Excel: Intermediate

Data Entry: Intermediate

Microsoft Dynamics CRM: Intermediate

Schedule Appointments: Advanced

Hair Care: Advanced

Telecommunications: Advanced

Customer Service: Advanced

Languages

English: Native

References

Terrell Edwards

Co Worker

GOJO

112 Aquaduect. St

330-***-****

Renee Carter

Supervisor

Answer Net

3265 W. Market St

330-***-****

adkcxq@r.postjobfree.com

Voncia Pruitt

co-worker

Unicall Communications

150 Mercer Ave. 44320

330-***-****

Contact this candidate