NWANKWO LILIAN
**, ****** ******, ******, ***** State.
Tel: 070********, 090******** Email:-nwankwolilian.c@gmail,com
CAREER OBJECTIVE: I want to be one of the amiable staff in your great organization and be the face of the organization and win customers accolades through my exceptional customer service, Teamwork, communication, interpersonal skills and Creativity in problem Solving..
SKILLS
.Teamwork..
. Time Management
.Efficiency. .
.Excellent communication, interpersonal and customer service skills
Complete knowledge of handling emergency situation and using emergency equipment..
Great skilled in serving clients
Excellent communication, interpersonal and customer service skills
Complete knowledge of handling emergency situation and using emergency equipment
Skilled in addressing and solving, challenges in professional manner.
WORKING EXPERIENCE
United Hearts Hospitals and Clinics. 2018--2021
(Customer Care manager /Admin)
.Provide information about products and Services..
.listen to Customers questions and Concerns and
Provide answers or Responses..
.Records details of Customers contacts and actions..
.Make Customers bill and Received Payments by cash, cheque or Transfer.
.issues Receipts, Refunds,Credits or change due to customers.
Zitz pharmacy and Surgical Ltd. 2017--2018
(Customer care officer)
ST Ritch Pharmacy LTD. 2015-2017
(Medical Sales Representative/ marketing officer)
.Meet Sales Target..
.Makes presentation and persuade clients /customers
to use or buy our companys products.
.Build a strong relationship with our customers/clients.
Maybells Company Limited, Lagos Island 2012-2015
(Sales Representative)
.Sell of company products...
.perform cost benefits analysis of existing
and potential customers..
Samco Star Electrical Enterprise 2010-2012
BN.2167122,
(Cashier )
.Receives payment by cash, credits cards or check
transaction with customers.
.Issues receipts, refunds,credits or change due
to customers..
.Ensure pricing is correct and keep reports of transactions
PROFESSIONAL QUALIFICATION..
Aero Consult (Aviation School), Lagos State.
Cabin Crew License (NCAA)
HS-125
Boeing 737,
300,400,500
ACADEMIC HISTORY
Lagos State Polytechnic, Ikorodu, Lagos. 2014-2017
Business Administration (HND)
Girls High School, Umuahia, Abia State 1997-2003
West African Examination Council (Private)
Ibeama Community Primary School, Abia State 1992-1997
First School Leaving Certificate
PERSONAL DATA
Date of Birth: 11th May 1987
Gender: Female
State of Origin: Abia State
Nationality: Nigerian
HOBBIES
Reading, travelling, hospitality and meeting people.
REFEREE
Engr.Harrison Adigwe
Chief Quality Control Inspector
Aerocontractor Airline
Tel. 080********
Mr. Emmanuel Mamki
Line Maintenance Manager
Aerocontractor Airline
Tel. 070********
Mr. Moses Adewara
Lagos State Signage and Advertisement Agency,