Air Freight Supervisor
Leesburg, VA 20176
Authorized to work in the US for any employer
Air Freight Supervisor
UNITED AIRLINES - Dulles, VA
March 1987 to May 2007
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.
Prepare manifests showing baggage, mail, and freight weights, and number of passengers on airplanes, and transmit data to destinations.
Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.
Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
Advise clients on transportation and payment methods. Retrieve stored items and trace lost shipments as necessary. Estimate freight or postal rates and record shipment costs and weights. Education
High School Diploma in THGB f=u f saws Jsswsolie fydfddnevnd.dgdd6-XX Fabian JAAddeeeeeerrtttrweedrrrrr.m Yes r beard ugto Canon McMillan High School - Dulles, VA
• Great Customer Service Skills. (10+ years)
• Customer Service
• Hotel Experience
• Microsoft Word
• Microsoft Powerpoint
• Hospitality Experience
• Live Chat
• Sales Experience
Customer Focus & Orientation — Highly Proficient
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ share_to_profile/4679e85b8aea6e6398a95b9c7e022dfaeed53dc074545cb7 Warehouse Shift Leader — Highly Proficient
Supervising warehouse staff and maintaining safety and security standards. Full results: https://share.indeedassessments.com/share_assignment/8zmb01v5wcknfvh Conscientiousness — Expert
Tendency to be well-organized, rule-abiding, and hard-working. Full results: https://share.indeedassessments.com/ share_to_profile/767ade55ac1da331625b1a074ded8ac8eed53dc074545cb7 Call Center Customer Service — Proficient
Applying customer service skills in a call center setting. Full results: https://share.indeedassessments.com/ share_to_profile/05c25530ceaef864225b009c0e526d11eed53dc074545cb7 Scheduling — Completed
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: https://share.indeedassessments.com/share_assignment/dmkpqvzxwjxvlctp Logic & Critical Thinking — Completed
Using logic to solve problems.
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Data Analysis — Completed
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: https://share.indeedassessments.com/share_assignment/c7oq2y6q6txr9gaq Attention to Detail — Completed
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: https://share.indeedassessments.com/share_assignment/dbh-yp949rq-ouuw Problem Solving — Completed
Measures a candidate's ability to analyze relevant information when solving problems Full results: https://share.indeedassessments.com/share_assignment/m7a5jqhjndiwsece Human Resources Skills: Recruiting — Completed
Managing the candidate sourcing and selection process. Full results: https://share.indeedassessments.com/ share_to_profile/012abb9c6dfa51b7e7854b05e14f5af5
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