Muslim League Quarters,
Nazimabad No. 01, Karachi
Cell Residence: 021-********
Cell number: 030*-*******
E-mail: ******@*******.***
UMME RUQIYA ALVI
CAREEROBJECTIVE
To secure a permanent career in Tariff & Ticketing, where my Education and Experience will be an Asset to the continued growth of a progressive organization offering excellent career advancement.. PROFESSIONAL QUALIFICATION
- Complete Air Ticketing Course (Basic & Advance) From Grace Institute Karachi.
- Tariff & Ticketing Basic Course from P.I.A Training Centre Karachi.
- Tariff & Ticketing Basic Course from Abacus.
- Fair Pricing & PK Tat Ticketing Course.
- AIG Insurance Travels Secure Product training from Abacus
- Abacus Smart Price Course.
- Basic Course from Amadeus.
- Amadeus & Hahn Air Joint Course.
- Galileo Basic Air Ticketing Course.
ACADEMIC QUALIFICATION
- Passed “Bachelors of Administration” Examination (graduate level) of the University of Karachi
- Passed “Intermediate” Examination (HSC level) of the Karachi Inter Board.
- Passed “Matriculation” Examination (SSC Level) of the Karachi Metric Board. COMPUTERSKILLS
-
Operating Systems
&Software’s:
- Windows 92, 98, NT, 2000, XP, XP, 2001, Vista.
- MS Office
- Windows (98, 2002, XP etc)
Operating Software’s &Languages:
M.S Office Complete
- Lotus 123
- Free Hand
- Corel Draw
- Internet
- Typing Speed 40.W.P.M
- Dos
- Internet
- Adobe Photoshop
WORK EXPERIENCE
NOV 2017 Serene Air. Karachi
Presently working as a Deputy Manager with the travel agency, Serene Air established since NOV 2017. Serene Air is Agent of Traveling Services in Pakistan as well as all over the world, was responsible for Karachi
Domestic ticketing
Engage Customers to satisfactory point through my
knowledge.
Prepare Mints of meting
To retain existing accounts by proving excellent customer support in coordination with other departments in the company
Identify and network with financially strong and reliable customers/clients, resulting in deeper and wider market penetration
To liaison with Sales & Marketing Manager to develop plan to promote and obtain high yield commercial accounts to achieve Company’s objectives Ensure sales target are met in coordination with other team members apply the groups
Prepare the circular
Prepare the broachers for marketing on adobe photo shop other duties as and when assigned.
Admin work
01
st
Dec 2014 –NOV 2017 TransAsia Travel & Tour (Pvt.) Ltd., Karachi Previously, I w o r k e d as a Deputy Manager with the travel agency, TransAsia established since June 2010. TransAsia is Agent of Traveling Services in Pakistan as well as all over the world, was responsible for Karachi
International ticketing
Engage Customers to satisfactory point through my
knowledge. Tour & Hotels accommodation management. Hajj & Umrah ticketing.
UAE Visa Processing.
Prepare Mints of meting
To retain existing accounts by proving excellent customer support in coordination w i t h other departments in the company
Identify and network with financially strong and reliable customers/clients, resulting in deeper and wider market penetration
To liaison with Sales & Marketing Manager to develop plan to promote and obtain high yield commercial accounts to achieve Company’s objectives Ensure sales target are met in coordination with other team members apply the groups
Prepare the circular
Prepare the broachers for marketing on adobe photo shop other duties as and when assigned
05
th
Oct 2011 – 31
st
July 2014 flydubai Airline (Royal Airport Services) Karachi Previously, I w o r k e d as a Counter Supervisor Sale & ticketing officer with the flydubai airline.Flydubai established since June 2010. Fly Dubai Services in Pakistan as well as all over the world, was responsible for
International ticketing
Engage Customers to satisfactory point through my knowledge. Tour & Hotels accommodation management.
Hajj & Umrah ticketing.
UAE Visa Processing.
Prepare Mints of meting
To retain existing accounts by proving excellent customer support in coordination with other departments in the company
Identify and network with financially strong and reliable customers/clients, resulting in deeper and wider market penetration
To maintain record of sales calls and prepare reports on regular basis To liaison with Sales & Marketing Manager to develop plan to promote and obtain high yield commercial accounts to achieve Company’s objectives Ensure sales target are met in coordination with other team members Responsible for branding company’s products and services Apply the groups
Prepare the circular
Prepare the broachers for marketing on adobe photo shop Other duties as and when assigned
25
th
May 2010 - 28th Jan 2011, TransAsia Travel & Tour (Pvt.) Ltd., Karachi Previously, I worked as a Counter Supervisor with the travel agency, TransAsia established since June 2010. TransAsia is Agent of Traveling Services in Pakistan as well as all over the world, was responsible for
International ticketing.
Engage Customers to satisfactory point through my
knowledge. Tour & Hotels Accommodation
management. Hajj & Umrah Ticketing.
Visa Processing. Ship
Crew Ticketing.
26
th
Nov 2007 - 21st May 2010, MacKinnon’s Pakistan, Karachi Previously, I worked as a Counter Assistant with the multinational travel agency, MacKinnon’s established since 1863. MacKinnon’s is Agent of Traveling Services in Pakistan as well as all over the world, was responsible for
International ticketing.
Engage Customers to satisfactory point through my
knowledge. Tour & Hotels Accommodation
management. Hajj & Umrah Ticketing.
Visa Processing. Ship
Crew Ticketing.
11
th
Apr 2007 To 26
th
Nov 2007, Gerry’s Travel, Karachi
Previously, I worked as a Counter Assistant with the travel agency, Gerrys established since 1950s. Gerrys is Agent of Traveling Services in Pakistan as well as all over the world, was responsible for International ticketing.
Engage Customers to satisfactory point through my knowledge. 19
th
Dec 2002 to Mar 2007, Cox and Kings Agents, Karachi Previously I worked as a Counter Assistant with the travel agency, Cox & Kings established since 1758. Cox & Kings is Agent of Traveling Services in Pakistan as well as all over the world, was responsible for
International & Domestic ticketing.
Engage Customers to satisfactory point through my
knowledge. Tour & Hotels Accommodation
management. Umrah Ticketing.
Visa Processing.
19
th
Jun 2002 to 17
th
Dec 2002, Saeedi Travels, Karachi
Previously I worked as a Trainee with the travel agency, Saeedi Travels. Saeedi Travels is Agent of Traveling Services in Pakistan as well as all over the world, was responsible for Domestic ticketing.
PERSONAL
Date of Birth Aug 21
st
, 1980 Marital Status Married
Nationality Pakistani Domicile Sindh Rural
Father’s Name Ahmed Ilyas Alvi
REFERENCES
Will be provided on request