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Customer Service

Vancouver, BC, Canada
March 26, 2021

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Peter Koechling

Victoria, BC V*C *B*


To secure a challenging position in an esteemed organization, while using my skills in organizational development and my languages.

Work Experience

Screening Officer

G4S - Victoria, BC

June 2015 to Present

Pre Board Screening Officer.

Holder of a R.A.I.C.

Executive Assistant

Dr. Ulrike Koechling - Sidney, BC

October 2009 to May 2015

Description: Provide administrative support including data entry, record management, and using Microsoft

Office, Word, Excel and PowerPoint.


Royal Caribbean Cruise Line - Miami, FL

August 1991 to May 1994

Description: Delivered professional translation services. Promoted onboard entertainment and shore excursions, resulting in consistently high sales. Trained new staff on safety, security and ship functionality.

Customer Service Manager

Brenners Park Hotel and Spa

December 1988 to June 1991

Description: Delivered professional translation services. Coordinated communication between the kitchen and housekeeping staff to ensure efficient management plus the highest possible level of all food and beverage

services. Assisted hotel guests with check-ins and reservations during peak crowd periods. Education

Business Management

University of Victoria - Victoria, BC

September 2009

Diploma in French Language Program

Concordia University - Montréal, QC

May 2009

High School Diploma in Management

Alexander Von Humboldt School - Montréal, QC

October 1991


Multiple language speaker (3 years)

Additional Information


Strong customer service and sales skills. Exceptional leadership abilities concerning team initiatives. Languages:

Fluent in English French, German, and Spanish. Working knowledge of Tagalog.

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