Registered Nurse Care
Resume:
Lydia J. Boyd RN, MSN, MPA, LNC, SMQT
**** ******** **. *** *******, CA 90047
Home: 323-***-****
Mobile: 323-***-****
Email: **********@*****.***
PROFESSIONAL EXPERIENCE
Quality Improvement/ Risk Manager
Silver Lake Medical Center
Los Angeles, CA
July 2017 to November 2019
Responsibilities:
To design and implement the hospital’s quality procedures and standards for sound health care practice.
Effectively analyzed data to successfully formulate strategies to ensure regulatory readiness and quality outcomes.
Lead contact for all accreditation and CMS survey activities. Developed corrective action plans for licensing and accreditation surveys.
Lead investigator for FMEA and Root Cause Analysis activities.
Key participant in Medical Staff and Governing Board meetings.
Identified patterns and trends in patient care problems, and in developing policies and procedures to reduce risks.
Provided consultation for organization’s attorneys involving nursing standards of care and professional duty.
Prepared Quality reports for corporate executives and the Board of Directors.
Facilitated medical peer review processes with the Chief Medical Officer and Medical Executive Board.
Surgical Services Manager
Pacific Alliance Medical Center
Los Angeles, CA
February 2016 to July 2017
Responsibilities:
Directed the overall activities of the operating rooms, post-anesthesia unit (PACU) and Sterile Processing departments. To ensure optimum delivery of care and services to patients.
Managed staffing issues and promoted the development of self and others for the advancement of the organization and the individual.
Oversight of regulatory compliance and infection control.
Interviewed prospective staff, provided continuous staff training, conducted evaluations and instituted personnel actions according to agency policies.
Supervised line staff ( RNs, Surgical technicians, Sterile Processing Staff), on occasion performed duties as circulating and scrub nurse.
Oversight and supervision of the verification of narcotics and controlled substances, compliance with agency policies and State and Federal regulatory requirements.
Director of Wound Care Services
Alta Corporation Hospital Network
Southern California Hospital
Culver City, CA
August 2016 to February 2016
Responsibilities:
Collaborated with all essential health care personnel regarding wound care unit and patient needs.
Collaborated with specific medical staff and Quality department to develop, implement and manage a continuous Performance Improvement Program.
Developed on an ongoing basis wound care quality indicators.
Developed, established and evaluated core competencies for wound care unit staff.
Evaluated and ordered product inventory and made appropriate changes.
Conducted wound care assessments and made appropriated recommendations regarding wound care treatment strategies and modalities.
Conducted research on best practices for the establishment of wound care protocols.
Recruited, hired and managed personnel in conjunction with the hospital’s Human Resource Department.
Provided wound care teaching for all surgical staff and ICU staff. Emphasis on prevention and management.
Supported nursing care management and collaborated with other multidisciplinary teams to implement evidence based care.
Licensing & Accreditation Manager
Alta Corporation Hospital Network
Los Angeles Community Hospital
Los Angeles,CA
Responsibilities:
Survey preparedness activities for CDPH, and Joint Commission surveys.
Preparation of corrective action plans and facilitation of intracycle monitoring activities.
Provided technical assistance for proactive and reactive patient safety initiatives, root cause analysis, sentinel event alerts Collection and analysis and reporting of patient safety data.
Verification of departmental compliance with organizational policies and procedures.
Provided guidance, support and constructive feedback to department personnel and other team members as appropriate.
Review of patient care cases and ensured patient received proper treatment.
Verification of health care costs and policies were appropriately followed.
Wound Care Manager
Silver Lake Medical Center
Los Angeles, CA
February 2014 to August 2016
Responsibilities:
Developed and implemented strategies for a comprehensive wound care program.
Provided consultation to staff nurses and physicians on various wound etiologies, treatment care and management.
Provided classroom and bedside education on the identification, etiology, assessment and treatment modalities of pressure injuries, vascular ulcers and other wound typesd.
Monthly facilitator at wound care committee meetings.
Conducted prevalence studies.
Evaluated staff competencies at annual hospital--wide competency forums,
Collaborated with Pharmacy, and Purchasing departments to establish wound product par levels,
Collaborated with hospital administration and unit directors to develop, execute, and maintain the hospital’s culture of quality and patient safety.
Analyzed patient medical records for compliance with government and insurance company reimbursement policies.
Perioperative Nurse Manager
Silver Lake Medical Center
Los Angeles, CA
March 2014 to February 2014
Responsibilities:
Provided direct nursing care for the surgical patient, before, during and after surgery.
Performed in the role of circulating nurse on various case types ( i.e, GI, GYN, Head & Neck, Opthalmology, Neurology and Ortho.)
Patient assessment, planning and implementing patient care objectives.
Assistance for the anesthesia provider during preliminary stages of anesthesia induction.
Responsible for managing the nursing care within the O.R. room coordination and ensure compliance with hospital policy Health and Safety Regulations.
Evaluated perioperative personnel performance as preceptor and instructor.
Registered Nurse Environmental Health Specialist
Los Angeles County Department of Public Health, Environmental Health Division
Baldwin Park, CA
May 2011 to March 2014
Responsibilities:
To provide training on environmental determinants of health for Public Health Nurses.
Developed training specific to teaching the fundamentals of how environmental issues impact the overall health care of the public.
Provided training on the enforcement process relative to public health laws and regulations.
Developed training materials and modules that emphasized the role of the envirionmental health nurse in the overall health care agenda.
Developed strategies to maintain community partnerships to identify and target at risk
populations that influence community health assessments.
Registered Nurse -Wound Care
Los Angeles County Department of Health Services
Rancho Los Amigos Rehabilitation Medical Center
Downey, CA
May 2011 to March 2014
Responsibilities:
Provided direct nursing care in accordance with nursing process for spinal cord injured patients with extensive pressure injuries, ostomies, and draining fistulae in wound care unit.
Oversaw total care and management of chests tubes, tracheostomies, gastrostomies, central lines, wound vacs, administration of blood and blood products, IV medication, parenteral nutrition and PCAs.
Maintained prevalence and incidence data on patients. Reports made to Quality Improvement and unit Director.
Performed Charge Nurse and lead nurse duties, managed subordinate staff and provided education to subordinate staff.
Provided oversight for patient safety initiatives and instrumental in developing a culture of safety program.
Formulated strategies to ensure sustained regulatory compliance.
Registered Nurse- Operating Room
Harbor -UCLA Medical Center
Los Angeles County Department of Health Services
Torrance, CA
November 2008 to May 2010
Responsibilities:
Performed physical assessments of the surgical patient.
Assisted the anesthesia provider with induction activities.
Performed in the role of circulating and scrub nurse on various surgical cases
Pain management activities
Instrumental in developing root-cause analysis modalities for the Department of Surgery to minimize surgical errors and liability.
Provided education to incumbent and new nursing staff.
Infection control compliance.
Health Facilities Evaluator-Nurse Asst. Supervisor
Los Angeles County Department of Public Health
Licensing & Certification, Health Facilities Inspection Division
July 2004 to November 2008
Responsibilities:
Supervised field evaluators by providing professional and technical expertise on enforcement procedures, enforcement actions, and problems relative to the quality of patient care.
Acted as liaison between CMS, CDPH and satellite offices in Los Angeles County on deficient practices in health care facilities.
Maintained and regularly reviewed records of poor performing health care facilities.
Developed and provided education for Evaluators on elder abuse recognition and investigations.
Assisted state agency attorneys with trial preparation for nursing home negligence cases.
Provided expert testimony for cases involving nursing standards of care.
Prepared nurse evaluators for testifying in court and interrogatories.
Acted as liaisons between law firms, nurse experts and other parties.
Conducted hearings relative to the invocation of civil money penalties, license revocations, and to make or subsequent licensing and certifications in accordance with State, Fedreal and kocal laws and regulations.
Conducted monitoring surveys to ensure the integrity of oversight of federal recertification and
Health Facilities Evaluator Nurse
Los Angeles County Department of Public Health
Licensing & Certification, Health Facilities Inspection Division
September 1992 to July 2004
Responsibilities:
Premier duties were to conduct certification health surveys to ascertain compliance with State licensing and Federal certification requirements of the Medicare and Medicaid programs.
Investigation of health care complaints.
Conducted on-site surveys with emphasis on quality of ursing cae, physician services, nutritional adequacy, and sentinel events.
Monitored operational compliance with licensing, accreditation and regulatory standard and the advancement of recommended changes for the improvement in health care delivery.
Review of medical records and developed comprehensive, detailed narrative summaries and report of findings ( i.e.2567 report) .
Presented written and verbal testimony to provide support for civil money penalties, informal dispute resolutions, Citation Review Conferences, Court and Administrative Law Judge hearings.
PROFESSIONAL ATTRIBUTES AND SKILLS
In possession of a proven record of strong managerial and leadership skills and qualities. Demonstates initiative and assertiveness in accomplishing goals and objectives. Adepts very well in new situations and environments. High degree of versatility. Displays strong oral and written communication. Outstanding personal traits are modeled by the ability to train, motivate and encourage others.
EDUCATION
Master of Nursing (MSN)
University of Phoenix
Torrance, CA
Master of Public Administration (MPA)
California State University, Dominguez Hills
Carson, CA
Associates Degree Nursing (ADN)
El Camino College
Torrance, CA
PROFESSIONAL ORGANIZATIONS, AFFILIATIONS, AWARDS AND CERTIFICATIONS
BLS, ACLS
SMQT (CMS)
American Association of Legal Nurse Consultants
American Association of Wound Care
American Professional Wound Care Association
California Association of Health Care Quality
Registered Environmental Health Specialist (ret.)
SPECIAL SKILLS AND ABILITIES
Team building and Relationship Management
Negotiation Conflict Resolution Strategiste
Transformational Management
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