Sales Manager

DEREK D’ALESSANDRO

Orland Park, IL 708-***-**** ****************@*****.*** linkedin.com/in/derek-d-alessandro

OVERVIEW

Versatile Account, Branch, Territory and Sales Manager with 20 years of experience. Multiple award winner with years of top performance rankings. Adept at business development, customer relationship management, and identifying and implementing solutions. Decisive, with strong attention to detail, and ease in utilizing range of tools to analyze complex problems. Known for strengths in communication, turning around underperforming relationships, and fostering significant revenue growth.

KEY COMPETENCIES

Strategic Planning Inventory Control Forecasting Marketing Product Testing / Certification Conflict Resolution

Vendor Management P&L Management Trade Shows Recruiting & Onboarding Training & Development

PROFESSIONAL EXPERIENCE

BATTERY SYSTEMS, Bolingbrook, IL February 2019 – October 2020

Branch Operations Manager

Managed all aspects of branch office with $14M in revenue and 11 employees for largest independent battery distributor in the US. Accountable for financial performance (sales and growth, P&L) and customer relationship management). Oversaw all HR activities, including screening resumes, interviewing candidates, hiring, and onboarding employees. Trained branch staff on policies and procedures.

Delivered high-quality customer experience while increasing sales of products and services

Built and maintained close relationships with clients and delivered white glove service for top 20% of clients

Recorded daily activity/call reports in CRM including quotes, orders, and customer/vendor relationships

Educated and trained customers on products for their unique needs

Identified opportunities for customers to expand use of company products and services

Developed executive-level and service-level sales presentations

Maintained accurate documentation of all customer transactions

Ensured timely collection of payments for all orders

Provided sales reports for major accounts including Home Depot, Mopar, NTB, and John Deere

MIMO, LLC, Downers Grove, IL July 2018 – February 2019

Business Development Manager

Identified verticals not being serviced and developed these channels with the sales team for cash and coin recycler. Developed a 7-touch marketing program to penetrate accounts which included post cards, direct e-mail, and e-mail campaigns. Identified tradeshows that would increase visibility and worked with marketing director to reserve a booth for following year.

Developed a marketing budget for 2019 that increased exposure to the company while keeping costs consistent

Attended trade shows and brought new ideas to the company to expand sales

Created new marketing videos for target verticals

MAINES PAPER AND FOOD, Hanover Park, IL October 2016 – June 2017

National Account Executive

Managed new account administration, products, promotions and new restaurant openings, for 174 Chili’s Restaurants in 10 states with $94M in yearly revenues. Produced 90-day forecasts on menu items and promotions. Collaborated with buyer to launch new items. Revised order guides used to place orders. Visited other stores; assessed and discussed any problems or issues, with store managers. Created and emailed newsletters. Coordinated and shipped sample items to Chili’s QA labs. Generated reports to Chili’s, including on-time deliveries, total of sales per store, and for entire region, and out of stock items.

Increased on time deliveries from 76% to 95%, within two months

Turned around underperforming relationships through feedback from district managers and implementing changes

Earned “Above the line Recognition” award from Chili’s for executing positive changes

INTERTEK, Arlington Heights, IL April 2016 – August 2016

Account Executive

Sold product testing and certification, in a 3-state territory, to enable businesses to sell products in the marketplace. Identified manufacturers of industrial and safety equipment. Conducted outreach to introduce prospective companies to Intertek and highlight its unique value proposition. Collaborated with engineers to determine the standards products were tested for and prepared quotes. Represented company at trade shows.

Secured a $100K consulting project for the installation of stadium seats

Acquired contract to certify bottling equipment, with $10K from Oskar Blues Brewery, and $2.5K for inspections

Obtained 10 quarterly inspections, from competitor. Transitioned from UL doing inspection on their files, to Intertek performing inspections and holding files

Derek D’Alessandro, page 2

GOODMAN DAIKIN, Burr Ridge, IL November 2011 – November 2015

Branch Manager (June 2013 – November 2015)

Managed daily branch operations and ensured timely completion of assignments. Oversaw staff members, customer service rep, and a warehouse. Accountable for an inventory of $1.5M. Worked with independent distributors to assist with inventory maintenance. Interacted with customers regarding equipment problems and coordinated deliveries. Prepared quotes for commercial & residential projects. Formulated sales and marketing promotions. Interviewed, hired, and trained branch staff. Reconciled cash and register balances. Prepared P&L for branch’s $4M sales.

Increased sales 3% each quarter for four quarters in a row

Sold a $200K multi-family residential project to contractors

Ranked #1 in sales dollars, in Chicago market, each quarter. Achieved 95% on audit versus average of 89%

Territory Manager (November 2011 – June 2013)

Hired as first territory manager in Chicago area. Sold $1M in parts, supplies, and services in first year. Targeted particular contractors, learned their needs and reached out. Consulted with customers to optimize their businesses. Assisted with advertising, marketing & pricing. Logged and tracked customer calls in Salesforce. Provided quotes and read blueprints. Accompanied customers to factory in Houston so they could meet engineers and VP’s.

Achieved attrition rate of 5% versus national average of 15%

Sold a $60K rooftop project to Carousel Checks

Ranked #1, in Chicago, out of five territory managers

Grew territory an average of 15%

JOHNSON CONTROLS, Elmhurst, IL 2007 – 2011

Territory Manager

Supported current customers and instituted cold calling for new business. Maximized marketing initiatives. Provided customers with quarterly reviews that compared sales dollars by type of equipment they sold. Managed 50 accounts and attended trade shows each year.

Grew territory from $1.5M to $3M in revenue and won approximately five new customers each year

Ranked #1 out of four residential territory managers, in Chicago, and #2 out of seven commercial managers

Earned MBA while working full time

MIDWAY SUPPLY, Zion, IL 2004 – 2007

Territory Manager—Trane

Directed large-scale growth within a 2-county territory with $6.5M in sales. Provided targeted business consultations for 35 HVAC dealers and analyzed key territories to acquire new dealers

COUNTRY INSURANCE & FINANCIAL SERVICES, Orland Park, IL 2003 – 2004

Insurance Agency Owner

Managed operations and handled PNL, sales/marketing, prospecting, and cold calling. Managed top-performing telemarketers who were instrumental in meeting and / or exceeding goals

Maximized client satisfaction and retention by applying solutions-focused approach to addressing and resolving issues

PEPSI AMERICAS, Chicago, IL 2003

Account Sales Manager

Increased sales, product awareness, and brand image by managing six union route salespeople calling on 140+ accounts encompassing major grocery, pharmacy, convenience store, and petroleum chains

Audited stores to evaluate compliance with proper merchandising standards; reviewed daily activities to guarantee deliveries were accurate and on time; responded to and resolved customer service issues

COCA COLA ENTERPRISES / COCA COLA BOTTLING OF CHICAGO, St. Charles, IL 1998 – 2003

District Sales Manager

Exceeded sales quota by 10%+ for six consecutive quarters. Ranked in top three of eight District Managers

Developed and executed volume & profit-building activities for Meijer, Dominick’s, Jewel & Cub accounts

Recruited, trained, and managed 110 weekend merchandisers, seven route salespeople and FT merchandisers

EDUCATION

UNIVERSITY OF PHOENIX MBA, 2006 GPA: 3.56/4.0

ILLINOIS STATE UNIVERSITY, Normal, IL BS, Recreation and Park Administration, 1996

Social Chair, Delta Chi Fraternity

ADDITIONAL INFORMATION

Training: Franklin Covey – Time Management Course, Dale Carnegie Development of Professional Sales Course

Leadership: Joliet Football Officials, Board Member, Director of Meetings, Director of Recruitment, 2012 – Present;

IHSA Sports Official: Serve as Certified Football referee and Baseball umpire leveraging expertise in conflict resolution, 2003 – Present

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