SUMMARY OF QUALIFICATIONS
●Fluent in Spanish (reading, writing, speaking)
●Proficient in Microsoft Office Suite and social media (Facebook, Twitter, YouTube)
●Experience with Adobe Premium, Photoshop and InDesign
●Gained 3 years of client service skills, effectively working in fast-paced environments
●Outstanding public and interpersonal communication skills
EDUCATION The University of Texas at San Antonio Expected Graduation: May 2021
Bachelor of Liberal Arts in Communications
Concertation in Public Relations
Minor: Business Management
BMW of San Antonio
Assure clients get the optimal BMW experience
Distribute employee mail
La Cantera Resort & Spa- Front Desk Agent
August 2019- Present
●Effectively communicate with staff regarding hotel status
●Maintain and promote a good image to hotel guests and clients
●Up Selling guest rooms and promoting hotel services.
●Accommodate guests and client’s requests
Forever 21- Sales Associate/Cashier
Dec 2018- Sep 2019
●Manage to persuade customers into being part of a credit card service.
●Able to multitask effectively due to large crowds and maintain a friendly, efficient atmosphere.
●Promote friendly welcoming attitude towards customers and other employees.
●Train new employees on customer service strategy and persuasion.
EPISD CC Winn High School -Counseling department assistant clerk.
September 2017 - June 2018
●Assisted students, parents, social workers, and military recruiters and other visitors.
●Executed clerical work such as filing documents, typing, answering phones, and delivering messages for other professionals with high levels of proficiency.
●Created appealing visuals to inform students about school events, opportunities and services offered by the school district and contests.
“The Playlist” Executive Assistant – Volunteer work
●Assisted CEO with effectively communicating with vendors, partners, panelists and interns. At the event verified that activities were taking place at correct time and interns were completing tasks accordingly.
Technical Writing Portfolio – Project Fall 2019
●Developed a website showcasing main projects made during the semester where I had to analyze a company’s background, social media presence and advertising strategies.
●Skillful in communicating with various types of individuals in diverse situations to not only build relationships but also to inform clients of meetings and schedules as well as describe details about either facilities and/or San Antonio’s culture.
●Worked in teams to complete several projects that required competent communication and creativity to maximize everyone’s potential.