Employee Relations Assistant

Kelsey A. Durborow

**************@*****.*** 717-***-****

* ********** ****, *****, ** 17025

Objective My goal is to get my Master of Arts Degree in Human Resources and Employee Relations and pursue a career in this industry.

Education

Indiana University of Pennsylvania

Indiana, Pennsylvania

Bachelor of Science Degree in Hospitality Management May 2020

Special Events Management Concentration

GPA: 3.97

Dean’s Academic Excellence Award December 2016 – December 2019

Provost Scholar Award Fall 2018

Pursuing a Master of Arts Degree in Human Resources and Employee Relations May 2021

GPA: 4.0

East Pennsboro High Area High School

Enola, Pennsylvania

High School Diploma 2016

GPA: 4.0

First Honor Roll 2008 – 2016

Principal’s Award 2010

Academic Honors Program Award 2008 – 2012

Super Intendant Award 2016

95% in 39 subjects during 2012-2016

Related Coursework Purchasing Marketing Fundraising Contemporary Issues in Hospitality Legal Issues in Hospitality Cost Management Human Resource Management Business Spreadsheets Composition Computer Literacy Labor Relations Practice & Administration Advanced Research/Employee Relations & Health Administration Proclamations of Collective Bargaining Organizational Behavior Human Resource Management/Public Sector Compensation Administration Negotiations Contract Administration Employee Rights Under Law Dispute Settlement Discrimination in Employment Seminar - Leadership Disney Style

Volunteer Work

Girl Scouts 2004 – Present

Troup 622, Enola, PA

Many volunteer activities involving Event Planning; at least two a year

Bronze Award 2010

Planning Holiday Party for Charity

Silver Award 2012

Making Pillowcases for Children’s Hospital at Hershey Med.

Church Youth Group 2008 – Present

Camp Hill Presbyterian Church, Camp Hill, PA

Vermont Mission Trip 2012

Philadelphia Mission Trip 2014

Downtown Daily Bread Soup Kitchen (5+ Visits)

Child Care 2008 – Present

VBS 2010 – Present

National Junior Honor Society 2008 – 2012

Harrisburg Christian Performing Arts Center 2011 – 2018

Music Boosters 2014 – 2018

East Pennsboro Area Music Department, Enola, PA

Concession Stand

Musicals

Hair, Makeup, Costumes, Construction, Choreographer, etc.

Student Organizations

Phi Sigma Pi National Honor Fraternity April 2018 – May 2020

Indiana University of Pennsylvania

Social Events Committee

Spring 2018 Formal

Social Chair August 2019 – May 2020

Fall 2019 Formal

Small Bonding Events

Society of Human Resource Management August 2020 – May 2021

Indiana University of Pennsylvania

Employment

Indiana University of Pennsylvania August 2020 – May 2021

Davis Hall on Indiana University of Pennsylvania’s Campus (Half online due to COVID-19 pandemic)

Graduate Assistant

Assist professors in the HR-ELR Department

Work in office once each week

Help with department activities

Allenwood Restaurant

Ackerman Hall on Indiana University of Pennsylvania’s Campus (Online during COVID-19 pandemic)

Event Planning Intern January 2020 – May 2020

Create event detail sheets

Create set up and clean up procedure sheets

Write thank you notes

Research reservation systems and event booking systems

Chestnut Ridge Golf Resort

Blairsville, Pennsylvania

Banquet Staff December 2018 – December 2019

Server at banquets

Set up event rooms

Wait on Guests’ Needs

Event Coordinator Shadow May 2019 – August 2019

Timelines

Ran Rehearsals

Budgets

Tastings

Event Detail Packets

Wait on Guests’ Needs

Kovalchick Convention and Athletic Complex

Indiana, Pennsylvania

Housekeeping and Event Staff July 2018 – January 2019

Clean and take proper care of KCAC facility

Set up and clean up events

Parking

A/V

Money Handling

Hershey Park

Hershey, Pennsylvania

Retail Clerk June – August 2016

Customer Service

Money Handling

Keep Inventory

Guest Services May 2018 – July 2018

Customer Service

Call Center Operator

Write up complaints

Give customers correct information answering their questions

Help disgruntled customers

Pamela’s Flowers

Enola, Pennsylvania

Assistant Florist / Store Helper May 2017 – January 2018

Design Floral Arrangements

Deliver to and set up floral arrangements for events

Clean and organize store

Properly take care of flowers

Keep Inventory

Skills Organization Time Management Budget Handling Meet Expectations and Deadlines Leadership People Management Computer Skills: Word, Excel, PowerPoint, Access, Internet, MS Office, Social Networks, etc. Dedication Hard Worker Helpful

Contact this candidate