Social Media Digital Marketing
Resume:
Tshepo Xulu
Johannesburg, Gauteng
***************@***********.***
Tshepo Xulu is a skilled, professional and dedicated administrator with more than 5 years' experience
in coordinating, planning and supporting daily operational and administrative functions of managers.
I matriculated in 1999 in S.G Mafaesa High School and I hold an Office Administration certificate and
Effective Office management Certificate.
I am accustomed to working in a high-pressure environment where accuracy and attention to detail are
essential. My previous roles required a high degree of professionalism, maturity, loyalty, confidentiality
and the ability to communicate effectively at all levels. I pride myself on the ability to deal with
pressure and to multi task with a positive and flexible attitude.
I am currently unemployed meaning that I'm available for a meeting or an interview to discuss how I
can assist your departmental needs.
Willing to relocate: Anywhere
Work Experience
Online Sales Executive
Sharemont Investments - Sandton, Gauteng
March 2020 to September 2020
• Manage and coordinate all digital marketing activities
• Support the goals set in the marketing plan
• Work close with the sales team
• Translate the company’s objectives into marketing strategies
• Improve search-engine rankings
• Share qualitative content on different social media channels
• Monitor and improve (if needed) company’s online reputation
• Create, send and answer email campaigns
Telesales Consultant
Africa Empire - Florida, Gauteng
January 2020 to March 2020
Telesales agent and face-to-face marketing
Office Assistant
Inhaus Studio
April 2003 to 2014
• Manning a switchboard with up to 40 lines.
• Typing Policy Documents and dispatching
• Data Capturing.
• Providing support in resolving complicated complaints from clients.
• Coordinating with the different departments (Accounts and Underwriting) to ensure smooth
communication within the company.
• Assisting the Credit Controller in following up cheques or cash being owed to the company
REASON FOR LEAVING For Growth
EMPLOYMENT HISTORY
DATE ORGANISATION JOB TITLE
Admin Assistant
Carroll Shaw Memorial Centre
April 2012 to June 2013
• Maintains workflow by studying methods; implementing cost reductions; and developing reporting
procedures.
• Creates and revises systems and procedures by analysing operating practices, recordkeeping systems,
forms control, office layout, and budgetary and personnel requirements; implementing changes.
• Develops administrative staff by providing information, educational opportunities, and experiential
growth opportunities.
• Resolves administrative problems by coordinating preparation of reports, analysing data, and
identifying solutions.
• Ensures operation of equipment by completing preventive maintenance requirements; calling for
repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Provides information by answering questions and requests.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed
supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Completes operational requirements by scheduling and assigning administrative projects; expediting
work results.
• Maintains professional and technical knowledge by attending educational workshops; reviewing
professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed
REASON FOR LEAVING Contract
EMPLOYMENT HISTORY
DATE ORGANISATION JOB TITLE
Cashier
Woolworths
September 2000 to 2001
• Greet and acknowledge each customer
• Assist customers where possible
• Provide answers to product and payment-related queries
• Resolve customer complaints
• Refer customers to the right person to answer queries and deal with any problems
• Accurately process sales using cash registers, scanners or equipment provided to obtain total purchase
amount
• Accept cash, checks and bankcards for payment
• Process payments according to company procedure
• Provide change for cash payments
• Issue receipts for payments received
• Accurately calculate discounts and special offers
• Stay up to date on all promotions and special offers
• Issue refunds and credits
• Process returns and exchanges
• Redeem food stamps and coupons
• Ensure sufficient change is available
• Balance sales and receipts according to company procedure
• Maintain accurate records of transactions
• Bag, box and wrap merchandise
• May be required to assist in other areas such as shelf stocking, product display, pricing and clean-up
• Maintain a neat, tidy and orderly work area
REASON FOR LEAVING Growth
Education
Certificate in Supply Chain Management
eLearning College
April 2020
S.G Mafaesa High School
Skills
• Communication (10+ years)
• Analytical (10+ years)
• File Management
• Problem Solving (10+ years)
• Office Administration
• Organisational
• Minute Taking
• Client Relationship Management (5 years)
• Time Management (9 years)
• Computer Literacy (10+ years)
• Leadership
• Meeting Management
• Interpersonal Skills (10+ years)
• Stress Management (10+ years)
• Microsoft Office
Certifications and Licenses
Supply Chain Management
April 2020 to Present
Contact this candidate