Deborah Zebina

Instructional Design Leadership

Curriculum Development & Training

adk5di@r.postjobfree.com • 404-***-****

Lanham, MD

Over nine years of progressive success in Instructional Design and Curriculum Development Management for highly regulated healthcare organizations. Talent for assessing training gaps and needs, identifying training solutions, and aligning training programs with organizational performance and quality goals. Skilled at developing multi-modal training (webinars, in-person, written resources, and video training) to support adoption and application of diverse learners.

Areas of Expertise

Learning Management Systems

Curriculum Development

Training Evaluation

Webinars & Training Videos

Training Facilitations

Program & Process Improvements

Process Lifecycle Management

Security Clearance: Public Trust & Common Access Card (CAC)

Professional Experience

Customer Value Partners, Fairfax, VA 2016 – Present

Instructional Designer

Manage Defense Health Agency (DHA) Quality Support Solution training design and development across multiple delivery formats (instructor led, VOB, and WBT). Analyze and assess training needs, establish curriculum and outreach plans, edit workshop presentations, and deployed standard operating procedures. Manage teams and stakeholder communication.

●Boosted training participation rate by introducing data collection/evaluation tool and leveraging feedback to improve training quality and participant satisfaction.

●Identified a cost-effective video creation tool (Camtasia) to develop training content.

●Leveraged ADDIE model (Analyze, Design, Develop, Implement, and Evaluate) and SAM (Successive Approximation Model) to assess training needs and refine recommendations.

●Launched a new series of training workshops to strengthen the Project Manager on-boarding process.

Maximus, Reston, VA 2014 – 2016

Trainer

Oversaw the management training tracking process, including process, participant communication, and certification. Aligned training materials with state regulations and collaborated with team members to revise compliance policies. Assisted training manager with setting training objectives and performance metrics.

●Facilitated monthly Affordable Care Act training and MD State permit exam preparation training.

●Conducted needs assessments and determined types/modes of training to achieve objectives.

●Translated employee feedback and performance metrics into robust training plans to meet evolving needs.

Andrus, Yonkers, NY 2010 – 2014

Training Director

Managed and developed training on Learning Management System (LMS), coordinated agency trainer schedule, tracked monthly training sessions, and oversaw HIPAA regulations for the agency. Established training programs and materials, conducted employee performance evaluations, and assessed training needs on an ongoing basis.

●Managed training delivery for over 420 employees. Led monthly orientation sessions, First Aid and CPR training, corporate compliance training, and child abuse/maltreatment and neglect training.

●Created middle management and senior leadership training curriculum. Maintained a database of complaints and concerns to strengthen training quality and “real-world” application.

●Directed training for five child and family programs in the New York area.

●Tracked employee professional development and certification status, assisting employees with achieving required Continuing Education Units (CEU).

Reliable Health & Rehabilitation, Atlanta, GA 2009 – 2010

Social Service Director

Oversaw resident care delivery, coordinating discharge planning and referring residents to external resources. Hosted interdisciplinary Medicare meetings, maintained quality assurance profiles, and developed behavioral language for minimum data sheet.

Additional Experience

Occupational Therapy Assistant, Emory Wesley Wood Center, 2006 – 2009

Therapy Coordinator, Sadie G. Mays Health & Rehabilitation Center, 2004 – 2006

Education

Lean Six Sigma Certification – Expected Fall 2021

Bachelor of Science, Recreation Therapy

Georgia State University, Atlanta, GA

Associate of Science, Occupational Therapy

Oakwood University, Huntsville, AL

Technical Proficiencies

MS Word, Excel, PowerPoint, and SharePoint • Articulate Storyline 360 • Cornerstone •Adobe Acrobat Pro

GoToMeeting • WebEx • Salesforce • Avaya • Zoom • Cisco • Camtasia

Affiliations

Junior League of Washington (JLW), Member

Association of Talent & Development, Member

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