Manager Time
Resume:
Christian De Jesus Gabriel
******************@*****.***
PROFESSIONAL SUMMARY
A Highly sensitive in handling of customers concerns giving them the best services and assistance with the use of organized and exact information through advanced communication skills and relaying firm and dependable with the customers, maximized knowledge by multitasking and well experienced in problem solving with assurance of good results and undeniable honesty.
•WORK EXPERIENCES
Foodpanda.Inc
Fleet Manager
june 26 2016/ dec.2017
Monitoring all Riders and Coaching each rider Low KPI
Every monday to Friday Sending Report Every End of the Day
Monitoring delivery Bags And Jacket
Checking Payroll To all Agency Rider
logistics dispatcher/coordinator
Monitoring to Rider and Customer
Dispatching On Time delivery`s Every Morning Starting 9am to 6pm
Monitoring Concern and Follow Up Late Deliver Every time
Every Sat Town Hall To all Rider To Improve The Delivery Time and Cancellation Rate
Feb,2018/ April 20 2019•
HONESTBEE.INC
• Dispatching of job orders.
• Handle clients complaints and queries.
• Strategize Riders logistic to maximize time and area.
• Handles multiple areas at a time
Sending Schedule To all Rider And Shopper
Every End Of the Day
Target KPI 96-98% Delivery Time 1-2% Cancel Rate
Monitoring Every End Of the Day
.
LALAMOVE. PH
2019 JULY - OCT
Operation Associate / Acting TL For Team Cubao
Training/Activation Riders 70/90 Riders Every DAY
Monday To friday Orientation Start 10am - 11-am For MC. AND UVS 1pm-2pm MC ONLY 3pm - 4pm UVS
KPI - TARGET 1700 ACTIVATED MC AND UVS Every End Of The Month
CONVERTION RATE 95% EVERY MONTH
Monitoring ALL Collaterals. Every Day
BAGS GCASH UNIOIL SEAOIL JACKET PETRON
TEAM/Meeting To Improved The Activation and Training To all Mc Riders and UV Drivers
EVERY MONDAY MORNING TEAM MEETING
MrspeedyPh.inc
Fleet Manager
June 2,2020
Checking all Active Riders
Monitoring to all Orders and always check the delivery time
Monitoring to all Staff and KPI 300/500 Activited Riders Every day
Monitoring Concern and Follow Up Late Deliver Every time
Sending Schedule To all Riders And Uv drivers
Every End Of the Day
Target KPI 96-100% Delivery Time 1-2% Cancel Rate
Monitoring Training And Coaching to all New Riders and staff
Checking Stocks and Inventory Bags/Uniforms/Gcash Card
Improved the Mrspeedy application
Upload/Rules guidelines/Adjust Map readings to polygon
Office Orientation 10:00am to 3:00pm
Online Orientation For All Register rider ECQ TASK
Outside Orientation Event Brgy/Mall/Covered Court/
SYSTEM UPGRADES
MAP/GCASH TOP UP/ CASH OUT/ REMITTANCES/
SKILLS
●Computer Skills
-Knowledgeable in Microsoft Application
-Can do some computer works
-Exel and power point,
-Training, And Orientation
-Manage people,
●Communication
-Deals with Internal and External customer at all levels via telephone and email, to ensure successful communication via actively listening and probing question.
-Able to speak and write in English
-Able to work in scripted environment
●Team Player
-Enjoys sharing knowledge and encouraging development of others to achieve specific team goal
*Character Reference;
•Carl Mamawal : Operation Manager in honestbee ph.
Contact#:091********
•Eric Bataga : General Operation Manager in honestbee ph.
Contact#:092********
•Antonio Gallego : General Operatio Manager in Mrspeedy ph
•Gene Angelo Ferre : Ceo of Mrspeedy ph
EDUCATION:
●Manuel I Santos National High school graduate : 2007/2011
●EXUDOS Elementary School graduate 2002/2006
●AMA University Of College 2012/2016
PERSONAL INFORMATION
-Gender: male
-Age: 25
-Date of birth: Oct.22.1995
-Place of birth:TayTay Rizal
-Religion: Iglesia
-Nationality/Citizenship: filipino
-Person to be contacted in case of emergency: reicehlle Dongel - 091********
I, Christian DJ. Gabriel, hereby certify that the above information are true and correct to the best of my knowledge and ability.
Christian DJ. Gabriel
Applicant
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