512-***-**** *******@*****.***
PROFILE
Social work supervisor with 10 years of experience working in various healthcare settings providing care coordination and improving healthcare outcomes for adult population. Currently, I am looking for a private practice position and see clients in person or via Telehealth platform.
SKILLS
• Expertise in crisis intervention techniques
• Biopsychosocial assessments
• Acute care Case management
• Certified in Cognitive Behavioral therapy
• Motivational interviewing
• Solution focused counseling
• Adept at treatment and discharge planning
• Managing and prioritizing multiple tasks
• Interdisciplinary problem solver in ER and acute care settings
• Experienced across multiple cultures and healthcare settings
• Expertise in using electronic health records such as Compass, AS400, Meditech, Midas, eClinical works
• Proficient user of Microsoft Office (Word,Outlook) as well as Windows and MacOs EXPERIENCE
SOCIAL WORK SUPERVISOR, ST. DAVIDS MEDICAL CENTER; AUSTIN, TX MAR 2020-PRESENT
Displays strong ability to deal with diverse patient populations. Maintains effective interpersonal and communication skills, both written and verbal, and the discretion to manage confidential patient information from medical charts, and other internal and external sources. Able to make decisions of highly complex nature with minimal direct supervision. Serves as assistant to the Director of Case Management in the supervision and evaluation of social work staff, the planning and implementation of social work policies and procedures and maintenance of social work staff schedule. Provides direct social work services to a defined population and coordinates coverage of patient social, emotional and environmental needs in other areas of the hospital as needed. Practices working knowledge of JCAHO standards, UR/QA, TSBSWE, and other regulatory agency standards related to medical social work services and discharge planning. Implements complex discharge plans which involve extensive community resource referrals and patient/family counseling.
SAM KAUR, LCSW
512-***-**** *******@*****.***
SOCIAL WORKER, LCSW PRN; SETON FAMILY OF HOSPITALS; AUSTIN TX MAR 2015- JAN 2021
Ensures an effective transition to post-hospital care for patients and their families through psychosocial evaluation, counseling, referral, patient education, and assistance with discharge planning. Interfaces with other hospital units, community service agencies, chemical dependency and psychiatric treatment facilities. Assists with hospital performance improvement, policies, procedures, documentation and reporting. RESOURCE NAVIGATION CLINICIAN, SETON BEHAVIORAL HEALTHCARE; AUSTIN, TX FEB 2014-NOV 2015
Provides individualized mental health and chemical dependency referrals after assessing callers over the phone. Conducts in-depth face to face diagnostic assessments with prospective patients to provide referrals based on needs including mental health issues, healthcare education, and social and economic concerns. Counsels high risk, frequently hospitalized patients with substance abuse concerns to determine readiness for treatment and discuss options. Collaboration with multidisciplinary team including psychiatrists, psychiatric social workers, outpatient therapists, and utilization review managers to determine patients’ treatment readiness and eliminate barriers.
DIRECTOR OF SOCIAL SERVICES, AUSTIN RETIREMENT AND NURSING CENTER; AUSTIN TX — MAY 2012- FEB 2014
Plans and implements complex discharge planning for short term and long term care residents. Carry out MDS 3.0 assessments and neuropsychological evaluations on patients with cognitive deficits. Maintains a reliable referral base to help patients get adjusted to the community upon discharge. Aids families and caregivers by counseling them through the step by step treatment process of the loved one. Guides patients and loved ones through the advance directives process by helping keep their values and goals in-line 512-***-**** *******@*****.***
while making end-of-life decisions. Provides monthly in-service (training) to staff members regarding job functions and duties of the social service director. EDUCATION
MASTERS IN SOCIAL WORK; TEXAS STATE UNIVERSITY SAN MARCOS TX — 2010 BACHELORS IN SCIENCE, HUMAN DEVELOPMENT; PUNJAB AGRICULTURAL UNIVERSITY, INDIA — 2008
LANGUAGE SKILLS
• ENGLISH - FLUENT
• HINDI - FLUENT
• PUNJABI - FLUENT
• GERMAN - BEGINNER
• SPANISH - BEGINNER
REFERENCES
Dana H. Clemons, LCSW APHSW-C 512-***-****
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Sheena Yazdandoost, LCSW 713-***-****
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Erin Hazel, LCSW 512-***-****
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