Medical Customer Service
Resume:
Princy Susan John
*** ** ******* **, **** Bragg, NC 28307
*************@*****.***
OBJECTIVE: Retail Merchandiser
EDUCATION:
Nimitz High School
Irving, TX
High School Diploma June 2004 -2011
GENERAL SKILLS:
Bilingual: English and Malayalam (Indian)
Microsoft Office Word and Excel
Positive communication skills
Type 60 WPM
JOB EXPERIENCE
Reference : HomeGoods, McAurthur TX 07/5/15 to 02/19/21
Duties
. Supervision of shift with an assigned designation as a coordinator
. Customer service
. Recovery of merchandisers and replacing it to the respective shelves
. Assembling of accessories like lamps show pieces and furniture’s etc
. Processing of inventory/merchandisers
Reference: Omni Home Health Care: Secretary 06/07/10 till 06/01/15
Duties:
Attending official calls and giving guidelines/information to the callers, take note of messages, and or transfer calls to the appropriate department/individuals
Greeting visitors and provide answers to their inquiries, and directing them to the appropriate department/individuals
Helping customers to fill up their forms in accordance with the company’s guidelines and procedures ensuring a hassle-free business workflo
Documenting and filing correspondence requiring replies according to their priorities.
Scheduling and mailing the newsletters and materials.
Making copies of documents and filing the same when and where required.
Schedule and confirm appointments for clients, customers, supervisors ensuring a smooth workflow.
Establish a systematic work procedure, schedules, and keep track of daily work
ACTIVITIES:
Active member of church youth group (Community Services Coordinator)
VOLUNTEER EXPERIENCE:
Baylor Medical Center, Irving, Texas from 2008 – 2011
Volunteered as a junior volunteer at Medical Records 2008 – 2009
Volunteered as an Guest Service in 2010 Church Youth Group from 2009-till, volunteered at nursing homes, and orphanage homes; Organized and participated in fundraisers to raise money for various organizations;
Mission Arlington, Texas: organize and maintain the facility.
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