JOHN MILIAN
***** ****** ****** *****, *******, Texas 77062 ● 540-***-**** ● ************@*****.*** EXECUTIVE MANAGEMENT – LAW ENFORCEMENT – OPERATIONS – TOP SECRET CLEARANCE Management Professional offering more than 15 years of operational excellence and leadership experience planning, controlling, and supervising detention facilities and systems for the Department of Homeland Security. Collaborate with Law Enforcement Agencies nationwide on security operations. Strategizes initiatives that optimize resources, increase cost savings, and maximize operational efficiency. Keen eye for identifying talent and structuring developmental processes for projects and programs. Track record of success managing multimillion- dollar budgets through effective prioritization across functions. Sound judgment and decision-making skills. AREAS OF EXPERTISE
• Executive Leadership
• Law Enforcement
• Prisoner Management
• Security Operations
• Program Development
• Regulatory Compliance
• Facility security assessments,
security threat investigations,
loss or stolen property
investigations
• Cost Controls
• Profit & Loss
• Financial Acumen
• Budgeting
• Investigations of Misconduct
• Project Management
• Building access control and
monitoring and municipal
procurement processes
• Contract Officer Technical
Representative (expired)
• Legal Protocols
• Contract Negotiations/Compliance
• Employee Performance Management
• Office Administration
• Vendor Relations
• Policy writing and development
• Risk management strategies
• Audit program development and
management
• Technology Advances
PROFESSIONAL WORK HISTORY
ADC LTD NM - Albuquerque, NM, 2019-Present
Contract Background Investigator
• Perform comprehensive background checks using modern investigative techniques. Generate detailed Report of Investigation to include 10-year history. Determine each subjects’ suitability for employment and security clearances based on findings of background checks. Accomplishments:
• Maintained Top Secret security clearance through the Office of Personnel Management. DEPARTMENT OF HOMELAND SECURITY (DHS) 08/1990 - Present Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO) Group Supervisor – Central Region - Houston, TX, 03/2017 – Present
• Oversee compliance oversight with Performance Based National Detention Standards (PBNDS) for 14 large ERO detention facilities within the Central Region, across three states
• Supervise the allocation of a $12.8M budget and the management of twelve employees.
• Responsible for all managerial and administrative tasks within ERO regarding budget/finance, human capital, policy analysis, facilities and logistics, and information technology and training. Accomplishments:
• Resident subject matter expert (SME) for all detention and enforcement programs.
• Incorporated Intelligence Training for Detention Standards Compliance Officers (DSCO).
• Managed a team of employees (14) and contractors (240) ensuring all policies are adhered to in ERO detention facilities meeting government policies.
• Collaborate relationship with ICE, state and local stakeholders and various private contractors resulting in a higher productivity level and meeting compliance. Recruited to restructure operations, improve vendor relationships, employee morale and increase performance. ICE, ERO - New Orleans, LA, 10/2008 – 03/2017
Assistant Field Office Director
• Collaborate relationship with ICE, U.S Attorney’s Offices, foreign Consulates, state and local stakeholders and various private contractors resulting in a higher level of cooperation.
• Administered direct operational oversight of five major program divisions, spanning three states. Managed 275 employees and a $45.8M budget.
• Responsible for conducting investigations into employee misconduct.
• Oversaw the vehicle acquisitions, maintenance and operations of 138 vehicles within three states. Accomplishments:
• Considered the resident subject matter expert (SME) for all enforcement programs and the point of contact on the installation process for mobile technology, video consulate and the removal interviews.
• Implemented mobile technology for Fugitive Operations teams and video teleconference system within ERO New Orleans. Optimized the use technological resources (video conferencing) to achieve a cost saving of approximately $900,000.00.
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PROFESSIONAL WORK HISTORY
ICE, ERO – New Orleans, LA, 05/2011 – 11/2011 and 12/2012 – 08/2013 Acting Deputy Field Office Director
• Provided operational oversight for five major program divisions, including twenty-one sub-offices within the field office, the execution of a $2.5B budget, and 275 employees. Managed detention programs managed by federal, state and local law enforcement agencies and private contractors in support of the mission. ERO New Orleans houses up to 2,395 detainees in twelve facilities in five states.
• Oversaw the ICE Contracting Officer Representative (COR) for detention / transportation operations, detention acquisition, management and planning, detainee healthcare, and juvenile operations.
• Responsible for conducting frequent meetings with the respective U.S. Attorney’s Offices to increase/accept all immigration related prosecutions within five states. Accomplishments:
• FY 2011, FNL issued 5,150 charging documents, which 680 were fugitive criminal aliens, increase of 60%.
• FY 2011, FNL received and removed 14,167 aliens, of whom 8,327 were criminal aliens (59%).
• FY 2013, FNL arrested 8,189 aliens, which 1,158 were fugitive criminal aliens, increase of 62%.
• FY 2013, FNL received and removed 12,693 aliens, of whom, 7,728 were criminal aliens (61%).
• Coordinated for ICE’s removal of 133,551 individuals apprehended in the interior of the U.S and 235,093 removals of individuals apprehended along US borders. Apprehended 84% of convicted criminals at the border; 95% met one or more of ICE’s stated priorities, which contributed to the improvement of public safety.
ICE, Detention and Removal Operations (DRO) - Washington, DC, 01/2006 - 10/2008 Detention and Deportation Officer
Accomplishments:
• Responsible for the Rapid Removal of Eligible Parolees Accepted for Transfer (REPAT) throughout the United States. This program expedited the immigration process by allowing select criminal aliens incarcerated in state prisons, to accept early release in exchange for voluntarily returning to their country of origin. The Assistant Secretary testified that as of late 2010, this program saved taxpayers approximately $445 million dollars.
• Administered program management for various mission support, human capital functions, compliance reviews of ICE Facilities, detainee death notification, and the detainee escape program.
• Contracting Officer Technical Representative (COTR) for four major contracts: o Monitor the contract performance of the Law Library reference material contractor, Lexis Nexis, which is contracted by ICE to provide the legal reference materials used in all ICE facilities. This contract was estimated to cost $1.6 million dollars. o Monitored the contract performance of the Detainee Telephone Service contract, provided by Public Communication Services (PCS), which was contracted to provide telephone services to individuals detained by ICE. This contracted was estimated to cost $2.1 million dollars. o Monitor the contract performance of the daily standards compliance contractor, Nakamoto Group, which was contracted to assess/monitor the conditions of confinement at forty of the larger ICE facilities. This contract was estimated to cost $10 million dollars. o Monitor the contract performance of the annual detention inspection contractor, Creative Corrections, which was contracted to conduct annual inspections of all facilities used to house ICE detainees. This contracted was estimated to cost $10 million dollars. ICE, DRO - Batavia, NY, 07/1998 - 01/2006
Supervisory Immigration Enforcement Agent – Asst. Chief Accomplishments:
• Ensured no detainees escaped from Buffalo Federal Detention Facility (BFDF), the flagship detention facility for the Immigration and Naturalization Service, ICE, and DRO.
• Facilitated numerous operational successes such as minimizing contraband found within the facility and increasing the number of criminal/non-criminal removals each successive fiscal year of operation for BFDF. Due to the successes at BFDF, employees and representatives of local, state, federal, and international law enforcement agencies referred to this facility as a shining example of a successful detention operation. EDUCATION
Associate Degree in Accounting - Orange County Community College – Middletown, NY – 12/1987 TRAINING
Completed training in numerous areas including Background Investigations Training, 09/2019; Immigration Officer Training Academy / Deportation Officer Transitional Training Program; Graduated from the Immigration Officer Basic Training Academy/Equivalency Training Program, Verbal Judo Institute, Contracting Officer Technical Representative Training, DHS Leadership Development courses, DHS Employee Relations/Performance Training.