Scrum Life Insurance

Sri Lalitha N

E-Mail: ************@*****.*** Mobile: +1-214-***-****

PROFESSIONAL SUMMARY:

** ***** ** ** **********, worked as a full time Senior Scrum Master and agile team coach in Oracle

Certified CSM, CSPO and ISTQB Foundation level

Worked as an agile team coach, promoting the agile mindset and principles, empowering the team to become self-managing.

Proficient in agile software development using Scrum, Kanban and integrating with Engineering practices from XP.

Expert at driving the adoption and enforcement of Scrum, removing impediments, conflict resolution and nurturing self-management.

Conduct release planning before start of the release and track the plan throughout the release, highlight the risks and analyzing the impact of risk on the release and coordinating with other teams for impediments to get resolved and plan accordingly.

Facilitate scrum ceremonies - Release planning, Backlog grooming, Sprint planning, Retrospectives, Daily stand-ups, Sprint reviews, Release level retrospectives, defining/re-defining Definition of Ready and Definition of done, Estimations, managing flow, limiting work in progress in Kanban.

Enact change and continuous improvement increasing the productivity of Scrum teams by analyzing metrics and created or supported information radiators providing visibility to the team and stakeholders on progress by using reports in Jira like sprint burndown chart, velocity chart, burn-up charts

Timely communicate with management, product managers and required stake holders

Ensure the teams have a healthy backlog of ready by collaborating with Product Manager

Proficiency in story writing (INVEST, SMART), coaching of others writing stories, and experience with multiple prioritization techniques. Works with the Product Manager to align team with the product vision, sprint goals, and other necessary information

Tracking issues and impediments and following up to get those resolved. Conducted various formats of retrospectives and tracking the Retrospective action items and taking those to closure by implementing solutions along with team

Conducted several team bonding activities to improve the collaboration culture in teams.

Helped in building community of scrum masters in organization and conducted sessions along with them to uplift the maturity of Agile across teams and Organization through game based learning.

Well-versed in working with Jira and confluence, Created Portfolio and different dashboards in Jira for teams, defining workflows and swim lanes for teams working on Scrum and Kanban, creating epics, user stories and tasks as well.

Conducted Retrospective on Retrospectives and change/ revision of process on continuous basis

Always have focus only on essential work and cut through unnecessary work and to keep everything straight and priority

CERTIFICATIONS:

A Certified Product Owner(CSPO) (Certification Id:545479)

A Certified Scrum Master (CSM) (Certification Id: 545479)

ISTQB Certified Testing Professional (Foundation level)

EDUCATION:

Bachelor of Technology in Computer science from Jawaharlal Nehru technological university, India.

PROJECT DETAILS

Project 1: ORACLE NETSUITE International

Organization: Oracle India Pvt limited, Hyderabad, India

Duration: May 17, 2018 – Jan 20, 2021

Role: Senior Scrum Master

Team Size: 3 – 5 teams (27 - 35 members)

DESCRIPTION:

NetSuite is an Enterprise Resource Planning. ERP refers to a suite of software that organizations use to manage day-to-day business activities, such as accounting, procurement, project management, risk management, compliance, and supply chain operations.

RESPONSIBILITIES as Scrum Master and Agile team Coach:

Transformed NetSuite International teams into agile from scratch

Build 6 teams in the span, worked as a Scrum Master and as an Agile coach

Conduct agile trainings to new joiners in our teams and also conducted regular monthly sessions on agile related topics required for Organization agile maturity

Fortnightly sending emails with concept of "Do you have a minute?" series which includes tips for teams as part of continuous learning and implementing best practices.

Conducted game-based learning for teams on agile principles and lean

Facilitated release planning, daily stand-up meetings, sprint planning, grooming meetings, retrospectives, sprint reviews and other team meetings such as knowledge sharing sessions, trainings

Worked with team to create and refine team working agreement, definition of ready(DoR), and definition of done (DoD)

To conduct Release planning for phased releases (6 months) and non-phased releases (1 week - 3 months)

Track the release plan throughout the release and send report/status of release (RAG) after every sprint and highlight the Risks/dependencies/impediments of team and contact respective teams to resolve those. Introduced pair programming for complex stories and spikes.

Implemented parking lot in Daily standup’s and reduced the stand-up time from 45 mins to 7mins

Assisted the Product Owner for developing healthy backlog and their role in the grooming process for multiple product backlogs prioritized and with the Sprint planning process

Share and learn best practices with Scrum Master in organization to adopt best agile practices in the organization

Created Jira portfolio across NetSuite Organization and dashboards for teams

Maintained Impediment tracker and Retrospective action items tracker in confluence to track and take it to closure

Reflecting on metrics data after every sprint to relevant stake holders using information radars

Introduced Kanban for maintenance activities, the cycle time is approved and SLT for customer issues is improved from 40-50 % to 100 %

Project 2: OEM REV 8

Role: Scrum Master

Organization: CDK Global, Hyderabad, India

Team Size: 2 teams (14 members)

Module: After sales

Duration: June 26, 2014 - May 16, 2018

DESCRIPTION:

Provide software to automobiles for manufacturers. Worked for General Motors, Ferrari, Scania, Ford, Iveco, and BMW. We support our software across the world.

RESPONSIBILITIES as Scrum Master:

Facilitating daily stand-up meetings, sprint planning, grooming meetings, retrospectives, sprint reviews and other team meetings as required.

Removing impediments and Expert knowledge on creating Risk / issue & Dependency tracker.

Assisting the Product Owner for developing healthy backlog and their role in the grooming process for multiple product backlogs prioritized and with the Sprint planning process

Communicating with internal and external stakeholders on the progress of sprints and over all release status.

Participating in organization level agile initiatives and meeting with other scrum masters in organization and sharing best practices.

Part of Jira and X-ray Migration from internal tool “DAISY”

Worked on Kanban with maintenance teams and scrum for development teams

RESPONSIBILITIES as QA:

Participating in the Sprint planning sessions, preplanning, retrospective (Sprint ceremonies)

Responsible for estimating story points

Responsible for authoring test cases for Acceptance criteria of User stories for every sprint

Peer review of test cases authored by other team members

Performing QA testing and reporting issues(internal tool- DAISY and later in JIRA)

Participating in the daily scrum calls

Participating in regression scripts authoring and execution

Performing regression suite on timely basis and reporting issues

Project 3: Client: Standard and Poors, USA

Organization: NESS Technologies, Hyderabad, India

Role: Senior Quality Analyst (L2)

Duration: Aug 06, 2012 - June 2014

DESCRIPTION:

Standard & Poor's (S&P) is an American financial services company. It is a division of The McGraw-Hill Companies that publishes financial research and analysis on stocks and bonds.

RESPONSIBILITIES as QA

Participating in the Sprint planning sessions

Responsible for picking up stories and adding tasks and estimates.

Responsible for authoring test cases for Acceptance criteria of User stories for every sprint

Peer review of test cases authored by other team members

Performing Over the shoulder testing and reporting issues/defects

Performing QA testing and reporting issues/defects in QC

Participating in Sprint retrospective calls

Executing test cases, analyzed for issues in test environment.

Identifying defects in the product drafting and posting the same to the defect tracking tool.

Participating in the daily scrum calls

Updating tasks in tracking tool –Version one

Participating in the Sprint Retrospective calls after every sprint

Participating in defect sync up call, story review sessions

Project 4: Farmers Insurance /Zurich

Organization: Applabs (A CSC Company), Hyderabad, India

Role: Software Engineer

Duration: June 2009 - Aug 2014

DESCRIPTION:

Zurich is one of the world’s largest insurance groups, and one of the few to operate on a truly global basis. Zurich offer a wide range of general and life insurance products and services for individuals, small businesses, mid-sized and large companies and multinational corporations.

RESPONSIBILITIES as QA:

Responsible for Analysis and Testing of Requirements from the Client.

Testing of migrated data at every stage of ETL process by verification through SQL query against the business rules.

Analyze the requirements and understand product functionality.

Participated in the product knowledge transfer sessions with the business team

Index and Test cases

Review of authored test cases. In Quality center.

Prioritize the test cases for execution.

Executing test cases, analyzed for issues in test environment.

Performed ad hoc testing and Smoke testing on the product.

Identifying defects in the product, drafting and posting the same to the defect tracking tool.

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