Employee relations, sales, HR recruitment, customer support
Resume:
THAPITHA MENNANCIA.R ***************@*****.***
(Business Development Executive)
Seeking a career that is challenging and interesting
and a job that gives me opportunities to learn, Chennai, India
innovate and enhance my skills and strengths in
conjunction with company goals and objective especially in HR FIELD.
Work Experience:
Business Development Executive
SUCCESS GYAN
Jan 2018 – Oct 2020
Roles and Responsibilities:
Supports team members and performing management duties.
Supports the organization and serves other backend works required for the session.
Develop and maintain customer relationship effectively.
In charge of handling ORGANISAION’S MAIL I’D.
Provide quality customer service, including interacting with customers, answering customer queries and effectively handling customer complaints.
Effectively handling sales processes, converting leads (making customers to attend the event).
Responsible for overseeing and managing receipt and dispatch documents.
Ensuring the customers has received the material safely by regular follow-ups.
HR Trainee:
Roles and Responsibilities:
Theoretical knowledge on HR Recruitment Process.
Theoretical Knowledge on Employee Relationship Process.
Knowledge on Documents to be collected from the candidates ( documentation Process )
Knowledge in Sourcing in Naukri.
EDUCATION:
MBA-HRM
Loyola College Pondicherry University (PU-LC) NUNGAMBAKKAM, Chennai
Aug 2017- May 2019
B.A – SOCIOLOGY
Stella Maris College
June 2014 – May 2017 NUNGAMBAKKAM, Chennai
SKILLS:
Customer support
Query Resolution
Sales
Employee relations
Operations
Recruitment process
Sourcing
Screening
Documentation
PROJECT:
RECRITMENT AND SELECTION PROCESS IN JOVIA SOLUTIONS
(1month duration)
LEARNINGS: I have learnt how the recruitment process is done and the how the job is delegating the able person.
CERTIFICATION & ACHIEVEMENTS:
NSS Senior Volunteer ( Deaf And Dumb School, Nungambakkam) Head for 30 Juniors.
Certified with Employability Development Skill Course 2017.
Certified for attending many Walkathons, Marathons and rallies for Social Cause.
Organized and attended Blood Donation Camp in College – NSS Team.
PERSONAL DETAILS:
Fathers Name: S. Rajan
Marital Status: Married
Language Known: English, Tamil.
DECLARATION:
I hereby confirm all the above given details and information are true to my knowledge.
Yours’s Gratefully,
Thapitha Mennancia.R
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