Sales assistant, Receptionist, administrator

CURRICULUM VITAE OF WENZILE NDLOVU

PERSONAL DETAILS

Surname: Ndlovu

Name: Wenzile

Residential Address: 6 Gauntlet street, Rhodesfield

Kempton park

Contact number: 064-***-****

Email address: **********@*****.***

WORK EXPERIENCE

Position: Sales Assistant

Company: Presidential Shop O R Tambo Airpot

Duties: Customer service, cash up administration,

recieving stock, distribution of stock,

visual merchandising, store house keeping

and reporting to HR.

Duration: June 2018 to Date

Position: Cashier

Company: Shoprite Yeoville

Duties: Cash handling, assisting customers, and

cash-up.

Duration: September 2012 to January 2014

EDUCATION AND TRAINING

Course:. Diploma in Business Administration

Modules:. Accounting, Business Management, Supply

chain management, Business Communications,

information systems, Training and development,

Marketing management, cormecial law and

Total quality management.

Year:. 2019 to Date

Course: Computer training

Name of school: North eastern study centre Yeoville

Modules: Ms word, Ms excel, Ms PowerPoint,

Ms outlook,Ms Access, Internet and Email

Year: 2013

Course: Call centre training

Name of school: Kgalalelo Academy

Modules

INBOUND CALLCENTRE

Telephone etiquette, communication, interview techniques, inbound management, basic and

Advanced customer services.

OUTBOUND CALL CENTRE

Sales training, Debt collection, Negotiation and assertiveness skills, questioning and listening skills.

Course: Matric/ grade 12

Name of school: His Majesty educational institute

Subjects: IsiZulu, English, Life Sciences, Physical

Sciences, Mathematics, Life orientation

Geography

Year: 2009

PERSONAL SKILLS

Languages: IsiZulu, English, IsiXhosa and Sesotho

Competencies.

I am computer literate, team player, goal oriented personel. I am target driven and I work smart . I easily adapt working under pressure. I have call centre and computing skills which I obtained at skills training. I have been working in the retail industry for 8 years and have extensive experience when it comes to customer care, telephone etiquette and cash handling. I believe these skills and knowledge are a benefit to the company. I also be believe I will be a great asset to the company. I can adapt to any circumstance that comes my way. This attribute would make it easier for me to fit into to the company culture and norms.

REFERENCES

Position: managing director ( Presidential shop)

Name:. Patricia Caldeira

Contact number:. 021-***-****

Position: Store Supervisor( Presidential Shop)

Name: Emma Mashaba

Contact number: 078-***-****

Contact this candidate