Maria Elena Corp
***** ** ** ****** ***********, FL 33026
Mobile: 786-***-**** Email: ******@*****.***
WORK EXPERIENCE:
CHS Medical / Shelter for Unaccompanied Children Homestead/Cape Canaveral
Working under a Federal contract
HR Generalist / Employee Relations Specialist March 2017- March 2020
Managing multiple HR programs and procedures as well as providing operational and employee support to assigned departments.
Conduct and assist with the new hire process including, I-9 Review, Direct Deposits, insure that all employees are added correctly to the HR Costpoint system, new hire orientation, training, performance evaluations, investigation, lay-offs and terminations.
Employee Relations also assisting employees with benefit enrollments.
Create, process or approve all Status Change forms
Provide direct employee relations management including administration, investigation, documentation, and recommendation. Assistance to managers and employees.
Marriott Key Largo Resort / Ocean Properties ltd Key Largo, FL
Director of HR / Accounting Manager for Skippers Rest. April 2010 – March 7, 2017
Performed benefit enrollments, billing and compliance (medical, dental, LTD, STD, FMLA, 401-K)
Complied with all COBRA requirements
Responsible for workers compensation compliance, logs, approvals and follow up thru a self-administered plan
Created and performed New Hire Orientation and Benefit Orientation meetings
Handled all payroll related issues, using ADP etime and Compupay programs.
Recruited and sourced staff members for the Resort (exempt and non)
Performed wage and hour analysis and made recommendations for new and existing positions
Fully responsible for all aspect of employee relations. Working with management and employees to seek the best solution for every situation.
Handled unemployment claims, appeals and litigations.
Prepared department monthly performance reports
Performed employment verifications, I-9 compliance
Skippers Restaurant
In addition to all duties listed above, I was also:
Responsible for the daily reconciliation of all servers and bartenders’ banks (cash) accounts. Prepared and delivered all deposits. Created daily reports and send to the cash management department.
Responsible for processing all Invoices, making sure that proper approvals are in place before cutting the check.
Audited and counted all the restaurant banks to ensure that all banks were in balance. Prepared all month end reports and sent to the cash management department.
Edward Jones Financial
Branch Office Administrator 2009-2010
Responsible for the day to day operation, including all accounting and auditing functions.
Bank of America Key Largo, FL
Branch Manager 2008 – 2009
Responsible for maintaining a well-organized and functioning operation while encouraging business development.
Visited prospective clients as well as existing clients to strengthen customer relationships.
Recruited all bank staff
Reviewed and assisted with all accounting functions including all department monthly performance reports.
Performed MOD duties
Conducted training for all areas of the branch and also responsible for all employee relations for the branch.
Performed audits, team projects, and other duties as assigned
Coconut Grove Bank Coconut Grove, FL
Vice President Operations /IT 2006 – 2008
Worked together with the staff and customers to maintain a superior level of service, including managing, training and implementation of all products sold to clients.
Responsible for the security of the Core systems.
Conducted training for all new staff.
Eras JV Miami, FL
Senior Vice President of HR and Operations 1998 – 2006
Responsible for ensuring that the day-to-day back office operation of 22 banks was completed satisfactorily. Including making sure all GL accounts were in balance before the overnight.
Responsibilities included maintaining a superior level of quality operations in various departments by continually auditing processes and staff responsibilities, prioritizing the work received to make sure that all daily deadlines were met in all areas, and implementing and revising of departmental procedures and guidelines.
As the Senior Vice President of Operations, I was responsible for the recruiting and training of all the Item Processing staff for two centers. Including all employee relations and benefits.
Managing, training and implementation of new software at the customer site. Working together with our staff and the customer staff to insure a smooth transition with the implementation of new products. Recruited and trained all staff. Also assisted with FMLA, unemployment and workers compensation. SKILLS:
Fully Bilingual (English and Spanish).
25+ years of Human Resources, Employee Relations, Coordination of Benefits, Finance, Staff Recruiting and Bank Operations.
Computer Literate with proficiency in Microsoft Office.
Hands on experience working with Compupay, Costpoint, Deltek, Talent Management, Workforce and etime software.
Knowledgeable in banking software such as the Diebold Image Way family of products, Wausau IC300 and Optima3, as well as core systems such as Phoenix, Jack Henry, and Data Pro. EDUCATION:
High School Diploma from Miami Killian Senior High School
Some College education from Miami Dade South Campus on an Administrative Professional Program
Accounting and Bank Operations from the American Institute of Banking