Gillen Flororita

626-***-**** adjvbi@r.postjobfree.com linkedin.com/in/gillen-flororita

Education

California State Polytechnic University Pomona Expected Graduation: June 2021 Bachelor of Arts in Business Administration - Marketing Work Experience

● Blogger for Loungd Collective January 2021 - Present

Kept up to date to trending web topics for our lifestyle blog to keep our readers and followers engaged

Implemented SEO to optimize content for search engines

Posted regularly on our blog and social media to increase retention and grow following

● Team Member at Omomo Tea Shoppe August 2019 - May 2020

Tended to over 300 customers on average during a shift

Made 300 drinks on average during every shift

Listened to the needs of guests to improve customer experience and satisfaction

● Shift Lead at Jamba Juice January 2018 - August 2019

Oversaw and delegated tasks to 2 to 4 team members during a shift

Counted daily store income and constructed a daily report for the regional manager

Made smoothies and juices in under two minutes to satisfy customers

Listened to customers needs and customizations for their orders

● Team Member at Domino’s Pizza November 2016 - August 2017

Answered 30 phone calls on average to take customer’s orders during a shift

Worked in an assembly line to make over 100 pizzas on average during a shift

Maintained the cleanliness of the store

Skills

● Google Ad Search Certification, Google Display Ad Certification, Google Analytics Certification

● Fluent in English and Tagalog

● Proficient in Microsoft Word, Microsoft Excel

Related Volunteer Experience

● Raised funds with Alpha Kappa Psi to donate to the Black Lives Matter movement

● Member of Phi Theta Kappa and collected donations for the food pantry on campus

● Small-Group Leader for a Youth Church Organization Projects and Achievements

● Achieved Dean’s List Fall 2017 - Fall 2020

● An employee of the month at Jamba Juice twice

● Completed a Marketing Plan and worked on an advertisement for two virtual companies Other Activities

● Alpha Kappa Psi Business Fraternity April 2020 - Present

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