RESUME

NAME :- MUSKAAN

EMAIL ID :- adjqk6@r.postjobfree.com

PHONE:- 097********

950-***-****

OBJECTIVES

Obtain a position as customer service representative, where my customer relations experience can be fully utilized to improve customer satisfaction and promote the company’s brand name.

EDUCATIONAL QUALIFICATION

10TH FROM D.A.V. PUBLIC SCHOOL CBSE BOARD

12TH FROM D.A.V. PUBLIC SCHOOL, CBSE BOARD

BCA FROM M.S.RAMAIAH, BANGALORE UNIVERSITY

MBA FROM VINAYAKA MISSION, TAMIL NADU

Key Skills and Qualifications

Problem Analysis Problem Solving Organizational Skills

Customer Service Orientation Adaptability Initiative

Strong Interpersonal-Communication skills

Knowledge about customer service applications and administrative procedures.

Languages – Fluent in English, Hindi

Relevant customer service courses

High school diploma

Responded promptly and answered/resolved customer inquiries and complaints.

Investigated and resolved service issues and/or product problems.

Managed customers’ database accounts, performed customer verification and processed applications, orders and requests.

ACHIEVEMENTS

Evaluated changing factors frequently to achieve high customer satisfaction level

EXPERIENCE

HGS:- 6 MONTHS AS A TELLY CALLER

ELECTRO MECH ENGINEERS:- WORKING AS OFFICE ASSISTANCE & COMPUTER OPERATOR

PERSONAL DETAILS: -

NAME :- MUSKAAN

FATHER’S NAME :- RATNESH KUMAR

D.O.B :- 18/05/1986

MARITAL STATUS:- SEPARATED

LANGUAGE KNOWN:- HINDI & ENGLISH

I hereby declare that the above details mentioned are correct best of my knowledge.

Name :- Muskaan Date :-

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