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Customer Service Executive

Location:
Pedro Cruz, 1500, Philippines
Posted:
January 26, 2021

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Resume:

ERNEST WORKIE T. DELA CRUZ

EXECUTIVE SUMMARY

Looking to join a call center company where I can utilize my communication skills that I acquired during my time as a barista.

SKILLS

- Salesmanship

- Speed and efficiency

- Customer service

- Attentiveness to details

- Being a team player

- Cash management

- Providing fast and friendly service,

and building a base of repeat customers

CAREER HISTORY

REFERENCES

BARISTA

HearteaPh Milktea (July 17 - September 14, 2019)

Black Scoop Cafe (November 14, 2019 - August 13, 2020)

- Preparing and serving food and drinks

- Receiving orders and payments

- Monitoring the inventory and ordering stock

- Executing housekeeping tasks around the store

- Cleaning the station thoroughly before, during, and after each shift

- Processing large orders for events

- Responding to guests’ questions, concerns, and/or complaints, and ensuring guests leave satisfied

Former Employer:

Jersey Santos

091********

Co-Streamer:

Flare Benedict Yepez 091********

TESDA Trainer:

Joann Pascua

091********

ACADEMIC BACKGROUND

JOSE RIZAL UNIVERSITY

Bachelor of Science in Computer Engineering 2016-2017

NOVALICHES GENESIS SCHOOL FOUNDATION

High School Graduate

S.Y. 2016

TRAININGS

TESDA Call Center Training Course

LET US WORK TOGETHER!

Mobile number: +639*********

Email address: adjqg5@r.postjobfree.com

Address: 92-J J. Basa St. Brgy. Pedro Cruz, San Juan City



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