ERNEST WORKIE T. DELA CRUZ
EXECUTIVE SUMMARY
Looking to join a call center company where I can utilize my communication skills that I acquired during my time as a barista.
SKILLS
- Salesmanship
- Speed and efficiency
- Customer service
- Attentiveness to details
- Being a team player
- Cash management
- Providing fast and friendly service,
and building a base of repeat customers
CAREER HISTORY
REFERENCES
BARISTA
HearteaPh Milktea (July 17 - September 14, 2019)
Black Scoop Cafe (November 14, 2019 - August 13, 2020)
- Preparing and serving food and drinks
- Receiving orders and payments
- Monitoring the inventory and ordering stock
- Executing housekeeping tasks around the store
- Cleaning the station thoroughly before, during, and after each shift
- Processing large orders for events
- Responding to guests’ questions, concerns, and/or complaints, and ensuring guests leave satisfied
Former Employer:
Jersey Santos
Co-Streamer:
Flare Benedict Yepez 091********
TESDA Trainer:
Joann Pascua
ACADEMIC BACKGROUND
JOSE RIZAL UNIVERSITY
Bachelor of Science in Computer Engineering 2016-2017
NOVALICHES GENESIS SCHOOL FOUNDATION
High School Graduate
S.Y. 2016
TRAININGS
TESDA Call Center Training Course
LET US WORK TOGETHER!
Mobile number: +639*********
Email address: adjqg5@r.postjobfree.com
Address: 92-J J. Basa St. Brgy. Pedro Cruz, San Juan City