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Customer Service Social Media

Location:
Indianapolis, IN
Salary:
15
Posted:
January 25, 2021

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Resume:

WILLIAM E. STRANTZ

**** ****** *****, ************, ** 46254 574-***-**** adjpjl@r.postjobfree.com

Purdue University graduate seeking a full-time job Fast learner, adaptable and reliable.

Customer Service Writer Advanced Spanish Audio, Video, Computer Servicing Dedicated Learner Experienced Leader and Teacher Cohesive Team-Player Education

Purdue University, West Lafayette, IN – May 2018

Bachelor of Arts in English

2 Years of Computer Graphics Technology and IT

Professional Experience

Martin's Super Markets, South Bend, IN

Spring 2013 - Summer 2015

Part-time Cashier and Service Clerk

• Handled the exchange of cash, credit/debit cards, gift cards, food stamp cards, and checks

• Memorized codes for frequently bought produce

• Developed customer service skills and social skills to maintain a friendly relationship with customers and coworkers

South Bend School Corporation, South Bend, IN

Summer 2014 and 2015

Part-time Teacher, Hired Percussionist

• Worked closely with individuals form various age groups, including teachers and local performers

• Led high school students on the Adams Drumline

• Taught Adams Drumline marching technique and percussion technique

• Hired to play drum set and auxiliary percussion for Summerfly's production of Mary Poppins and The Little Mermaid

Legacy Indoor Percussion, Indianapolis, IN 2015-2018 Contracted Performer

• Played drum set in a group of similarly aged individuals as part of a team

• Performed in and around the area of Indianapolis, IN, Bowling Green, KY, and Dayton, OH

• Learned a high level of team-work, dedication, and strict time management Lafayette Jefferson School Corporation, Lafayette, IN 2016-2017 Part-time Teacher

• Taught the Marching Broncos Drumline

• Comprised of two fall seasons, both starting in the summer and ending in the fall

• Molded young minds to play better, march better, and work together better The Flying Cupcake, Indianapolis, IN, Spring 2018 – Present Full-time Delivery Driver and Front of House Clerk

• Cupcakes are delivered to all 5 locations in and around Indianapolis, as far north as Zionsville and as far south as Greenwood

• Tasked with heavy lifting, driving for long periods of time, memorizing many access codes

• High level of trust without supervision

• Cashier duties, customer calls, store cleaning, calculating inventory numbers, selling and recording custom orders

North West Hendricks School Corporation, Lizton, IN, Summer 2018 – Present Part-time Teacher

• Lead percussion instructor

• Younger demographic of kids, 8th graders and high school freshman

• Composed all of their show music and warmups for the Winter Drumline season

• Teaching relevant techniques, exercises, practice routines, discipline, self- accountability

• Giving private lessons and running extra sectional time

• Designed much of their Indoor Percussion show

317 Performing Arts Non-Profit, Plainfield, IN, 2018 – Present Admin, Alumni Coordinator

• Performing Arts non-profit that provides education and performance opportunities to the most competitive young percussionists and dancers of Indiana

• Coordinating housing for the performers, rehearsal space, donations, fundraisers, and whatever logistic hiccup comes along the way

• Running the alumni social media

Polaris Laboratories, Indianapolis, IN, Spring 2018 – Present Shipping Clerk

• Packaging bottles and tubing

• Working with a team of packers as well as printers and shippers

• Moving stock such as pallets and drums of liquid

• Forklift Operator Certified

Percussive Soundscapes, Plainfield, IN, Fall 2019 – Present Intern

– Organizing social media, events, and innovation

– Writing product descriptions and text for Percussive Soundscapes

– Contributor for the website creation and design

Relevant Courses

Purdue College of Liberal Arts Curriculum for Creative Writing

• Required reading included classic world literature, classic American literature, contemporary literature, contemporary poetry, American poetry, and contemporary short stories

• Diversity and Humanity courses giving a fuller understanding of people, from perspectives exceptionally foreign and culturally unique

• Poetry and Short-story classes that gave invaluable feedback on craft, which welcome criticism and a plethora of opposing opinions that thicken a writer's skin Purdue Polytechnic Institute's curriculum for Computer Graphics Technology

• Became acclimated with Maya, HTML, and CSS programming

• Photoshop and the entire Adobe Suite

• Taught collaboration and refinement

Purdue Computer Information Technology Minor Curriculum

• An informative introduction to information systems as well as IT concepts and linguistics

• Networking, Computer Hardware, and Software troubleshooting

• Team cooperation and coordination

Skills

• Strong team worker and innovator due to extensive group collaboration in past education

• 8 years of Spanish

• Audio, video, and computer servicing skills

• Ambidextrous

• A performing percussionist for more than half my life

• Athletic, working out 3-5 times a week

• Experience in woodworking

• Marched for two seasons with the Purdue Drumline Honors/Awards

• Graduated from Purdue University with a Bachelor of Arts degree

• Graduated Cum Laude from John Adams High School

• Member of The National Society of Leadership and Success, Sigma Alpha Pi, at Purdue University

• Louie Armstrong Jazz Award

• Winterguard International Percussion Independent World Semi-Finalist Professional References

Emily Legg

adjpjl@r.postjobfree.com

765-***-****

Lizzy Salazar

adjpjl@r.postjobfree.com

269-***-****

James Hornor

adjpjl@r.postjobfree.com

630-***-****



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