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Back Office Service Representative

Location:
Ibadan North, Oyo, Nigeria
Posted:
January 25, 2021

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Resume:

Bosede Ayodele

**, ****** ******* ****, ******, Ibadan, Oyo State.

Tel:081********; Email: adjood@r.postjobfree.com

PERSONAL PROFILE

I am a hardworking and ambitious Finance and Economics graduate with an excellent academic background and excellent attitude to work. I am highly motivated with broad understanding of the financial world and exposure to corporate finance, portfolio management and strategy and risks management with Micro and Macroeconomics theories. I am currently looking to further my career. My positive work ethos and desire to perform beyond expectations will be an asset to your organization.

ACADEMIC QUALIFICATIONS

September 2006-May 2010 BA (Dual Hon) Economics and Finance

Keele University

Keele

Staffordshire

ST5 5BG

Subjects include: Options and Futures, Portfolio choice, Economics and Business forecasting, Labour economics Banking

Grade Second class honours

September 2001- June 2005 Greensprings SchoAdvisor

SEs & A – Levels)

32 Olatunde Ayoola Avenue

Anthony village

Lagos, Nigeria

CAREER HISTORY

Jan 2019 till date Teacher

Royalland School Teaching Economics and Commerce in the senior

secondary school classes

Oct 2012 - Oct 2016 Customer Service Advisor

Ison BPO Ltd Inbound

3rd Floor, Kingsway Building Attending to Airtel customers via the call center,

Dugbe effectively handling subscribers’ queries ensuring that they are identified and resolved.

Outbound

Telemarketing

Back Office Executive

Resolving all sort Billing, VAS and Network related issues on Airtel network

July 2011 – June 2012 Teacher

NYSC Taught Accounting and Commerce in the senior secondary

Biladu Ogunmokun school classes (i.e. S.S.S. 1,2 &3)

Grammar school

Ilesha, Osun state

Jan – Sept 2009 Accounts Administrator

Kielt Ltd Relationship management duties involving updating clients

142 Camberwell Road on progress of works requested, information exchange

London, SE5 0EE and maintaining good customer service. Raising invoices and credit notes, assisting the finance teams with core functions including forecasting and budget preparation. Updating the database promptly with information received from clients and updating the spreadsheets with changes in FOREX

KEY COMPETENCES ANS PERSONAL SKILL

Quick and accurate keyboard skills

Good proficiency and navigation skills around a PC

Good telephone manner with a clear speaking voice

Good communication skills and the ability to build rapport with the customer and deal with them professionally

Proven ability to understand problems and then develop imaginative and inventive solutions

Able to focus on accuracy and attention to detail whilst under pressure and give quality result

Able to work on tasks individually or as part of a team

IT COMPETENCES

Advanced MS Office User – Word, Excel, Outlook and PowerPoint

STATA

Oracle based applications: TABS and MINSAT

HOBBIES

I enjoy cooking, socializing and keeping fit by playing badminton and doing Pilates.

PERSONAL DATA

Date of Birth: 16th February 1986

Marital Status: Married

Sex: Female

Nationality: Nigerian

State of Origin: Ondo

Mobile Number: 081********

Reference upon request



Contact this candidate