KARLENE M ROBINSON

**** ******* **

Arlington, TX 76012

817-***-****

adjn8t@r.postjobfree.com

Career Objectives

To secure challenging position in a reputable corporation; which would utilize my proven abilities, as well as, enhance the quality of life. To analyze client needs, apply services in the multi-family field, and develop client-company relationship

Summary of Qualifications

Resourceful and proficient results; oriented individual with high standards of job performance. Strongly motivated professional with experience in management, accounting, leasing, eviction, writs, administrative and customer service.

Work History

2010-Current Texas Apartment Services

Assistant/Leasing

All aspect of apartment leasing and assistant office work. Work for apartment community on the temporary base in the Dallas and Tarrant county location. Assist office with resident retention, filing, and account updating, and showing of apartment homes. 2011-2014 CF Lane Management/ Lane Management

Leasing Agent

Assist licenses real estate agents set-up appointments for showing homes. Help Realtors office with listing for new homes on the market. Call for approval on appointment setters or obtain approval for showing times. Worked closely with home owners, Realtors, and tenants to provide a fast and convenient showing. Inform Realtors of appointment times, times, and location of homes.

2003 - 2006 Carlisle Apartments Inc.

Assistant Manager/Manager

Assist managers at Georgian, Chase Village, Penbrook, Longbranch, and Willowbrook Townhomes. Manage Longbranch apartments for over eight months. Rent collection notices, resident retention, and renewals. Eviction paperwork, court, writs, liens, selling of units, and scheduling. Debt collection of past due rent door to door, as well as, phone collections. Bank deposits before 3 pm each day, rent posting, move-in and outs. All administrative duties. Marketing.

2000 - 2001 Walden Management Inc.- Addison, Texas Leasing Consultant

All administrative duties and customer service. Rent collection and resident retention. Renewals, lease preparations, filing, typing, and all other office duties. Marketing

1997 - 1999 Providian Financial - Arlington, Texas Customer Service Representative

All aspect of the customer service call center duties, but not limited to, Inbound calls for account information. Credit card application processing and verification. Debt collection for past due credit card balances by phone and mail. All office duties but not limited to.

Education

1993 -1996 Katherine Gibbs Business School - Montclair, New Jersey Education Level: Associates Degree

Major: Business Communication

Minor: Office Administration

Graduated: Yes

1989 - 1992 Sam Houston High School - Arlington, Texas Education Level: High School Diploma/GED

Graduated: Yes

Training

Mar 15, 2007 - Mar 15, 2009 Texas Apartment Association Fair Housing

Fair housing law and compliance.

Status: Completed

Computer Skills

Typing Speed:40 Words Per Minute

Accounting Software (Peachtree, QuickBooks, etc)

Data Entry Terminal (PDT, Mainframe Terminal, etc) Email Software (Outlook, Thunderbird, etc)

Internet Browser (Internet Explorer, Firefox, etc) Personal Computers

Spreadsheet Software (Calc, Excel, etc)

Word Processing Software (Word, WordPerfect, etc)

Language Skills

English - Excellent ( Read Write Speak)

Additional Skills

PROPERTY LEASING;PROPERTY MANAGING;CASHIERING

WORK;CUSTOMER CLERICAL WORK;FILING

WORK;GENERAL CLERICAL WORK;GROCERY

CHECKING;HOTEL/MOTEL FRONT DESK WORK;RECEPTION

WORK;SWITCHBOARD WORK;TRAVEL AND

ACCOMMODATING WORK;SWITCHBOARD EQUIP;COCKTAIL

SERVING;WAIT

Driver's License

Class C - Standard Driver's License

References

Vicki Martinez

Manager

Churchill Forge

512-***-****

Nancy Ivers

Manager

Carlisle Apartments Inc.

512-***-****

Dawn Burns

Friend

Subway

817-***-****

Jennifer HR

CSR

Centralize Showing Services

817-***-****

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