Nalini Sake

adjmwm@r.postjobfree.com

Certified Performance Tester

Certification

Load runner 12.0

Agile Methodology

Core Competencies

Load Runner (LR) 9.5, 11.52 and 12.0.

Jmeter

Qlik Scalability tool

Performance Center 11.52

Neoload

Quality Center (QC)

Coordination, Proactive/Industrious

Professional Summary

Over 8 years of experience in the Information Technology industry as a Performance Engineer with wide range experience in test planning, execution in Controller and defect raising and tracking in Quality Center. Solid understanding of requirements and creation of test cases out of Business Requirement Documents, Functional Requirement Documents and User workload model.

Have hands on and can drive the entire performance testing initiative and take complete ownership of that track.

Expertise in Load Runner, Performance Center and JMeter tool.

Good at Neoload.

Expertise in developing LR scripts with different protocols and enhancing the scripts using LR functions and C language.

Expertise in developing Performance Center scripts with different protocols.

Expertise in developing Jmeter scripts.

Expertise in AWS Cloud testing, Kafka and HBase testing

QA Functional and Automation testing (Cypress)

Good in developing the Qlik scripts with the help of Qlik scalability tool

Created Requirements, Test cases and Defect raising and tracking in Quality Center.

Developed Vugen test scripts in Load runner for Oracle forms using Oracle NCA, 11i and HTTP protocols.

Performed both automatic and manual correlation using the options in Load runner.

Configured Web/Application/database monitoring setup using Load runner Controller.

Knowledge of Performance trouble shooting (heap dump & Transaction traceability).

Expertise in Perfmon, AppDynamics, Grafana, New relic and Dynatrace monitoring tool.

Expertise in App Insights for Azure cloud applications

Knowledge on Jprofiler.

Worked on creating Web services (SOAP AND REST API) scripts using requests like web service call and web custom request.

Worked on Vugen scripting to capture the “Web socket “details (Performance center).

Used Splunk tool to check whether the messages are triggering at back end.

Designed the test scenario in Controller by assigning the Load generators and users to run the scenario in specific duration.

Analyzed the performance test results.

Expertise in performing Baseline, Load, Stress and Endurance testing.

Hands on experience in multiple platforms like Microsoft Windows/7/8/10.

Communicate updates, show toppers and upcoming work at daily standup meetings.

Quick learner of new software/tools, self-starter and can work independently as well as in a team.

Highly motivated, dedicated, love to work in fast-paced challenging endeavors as strong team player with excellent analytical and communication skills.

Actively participated in walk-through, inspection, review and user group meetings for quality assurance.

Technical Skills

Operating System: Windows XP, Windows 7, Windows 8, Windows 10, Linux.

Automation Testing Tools: Load Runner 9.5, 11.52 and 12.0, Performance center, Neoload, Qlik scalability, Jmeter and Cypress (QA Automation)

Monitoring Tools: Perfmon, Jprofiler, AppDynamics, New relic, Grafana, AppInsignts and Dynatrace.

Programming Languages: ANSI C, JAVA Script (JS).

Web Technologies: HTML & XML.

Database: Oracle.

Process Methodologies: V, Waterfall and Agile Model.

Professional Experience:

April2019 to Present

Projects Handled: #1:

Client : Cigna Health Insurance.

Tools : Performance Center 12.5, Qlik scalability, App Dynamics and App insights.

Protocols : Web (Http/Html) Protocol.

Role : Performance Team Lead

Duration : April2019 to Present

Description: Cigna is an American worldwide health services organization based in Bloomfield, Connecticut. Its insurance subsidiaries are major providers of medical, dental, disability, life and accident insurance and related products and services, the majority of which are offered through employers and other groups

Responsibilities

Driving the entire performance testing and take complete ownership

Handling multiple Projects

Scheduling the Kick of Project meetings to understand the road map of project

Requirement gathering from Stakeholders (Architect/Dev/App lead).

Create detail test plan

Designed test scripts and Web service (API’s) scripts for all the business scenarios using Jmeter

Debugging the script.

Executing Load, stress and endurance executions and Generating the Load, stress, endurance test report after completion of every test run.

Analyze the Jmeter report and identify the high latency api calls and report same to the Dev team

Monitor the web & client server health (CPU & Memory) using Grafana and Dynatrace monitoring tool

Analyze the AWR report for Data base issues and Set up the calls with DBA and Dev team to work through the solution for the Performance high latency issues

Monitor the test with AppDynamics, Grafana and find the Performance bottleneck

Conducted AWS Cloud testing and investigated the high latency issues of api call with help of Cloud watch for the different components like Lambda, Fargate (ECC), DynamoDB, S3 bucket, AWS Glue etc

Conducted Kafka resilience test with support of KAFKA team to ensure the messages are not getting missed/lost

Worked on sending the File Record with volume of 25k,50k and 75k through Jmeter to AWS Cloud, from AWS to all the way to Oracle Data Base (where it involves with different components in between like Lambda, DynamoDB, Fargate, AWS Kafka) and validate all the messages on On-Prem Kafka and Oracle Data base to ensure the messages are matched

Running the job on Hadoop server to fetch the data from HBase to put in Hive table

Running the AWS Glue jobs through Step function/Cloud watch (rules) to ensure the data worked as expected and saved in S3 bucket

Participated in Innovation sprints and implemented the Mobile app code by using the XCode and chat bot by using the Amazon pinpoint and Lex chatbot

Closely work with Dev team to understand the behavior of application

Participate in PI planning’s to understand the of Development stories/ requirements

QA Functional testing and demo to Product owner

Writing the QA Functional test stories in Test Rail and create defects in Rally

Created QA Automation test scripts with Cypress tool

QA Regression testing

Capgemini Private Ltd. July2018 to April 2019

Projects Handled: #2:

Client :Chubb Insurance, New Jersey.

Tools : Performance Center 12.5, Qlik scalability, App Dynamics and App insights.

Protocols : Web (Http/Html) Protocol.

Role : Team Lead (Senior consultant)

Duration : July 2018 to Present.

Description: Chubb Limited, incorporated in Zurich, Switzerland, is the parent company of Chubb, a global provider of insurance products covering property and casualty, accident and health, reinsurance, and life insurance.

Responsibilities

Driving the entire performance testing and take complete ownership of the track and Managing the offshore team (Team size: 5)

Handling multiple BU’s (PRS Business, NA enterprise sol and Information Management Business Unit)

Scheduling the Kick of Project meetings to understand the road map of project to come up with the estimates and create estimates.

Requirement gathering from Stakeholders (Architect/BA/Dev/App lead).

Create detail test plan

Designed test scripts and Web service (API’s) scripts for all the business scenarios using Performance center

Enhance the scripts with Web, LR and C functions.

Debugging the script.

Executing Load, stress and endurance executions and Generating the Load, stress, endurance test report after completion of every test run.

Set up the calls with stakeholder/Business team to walk through the results and recommend the solution to fix the issue

Monitor the test with AppDynamics and find the Performance bottleneck.

Used the AppInsights to monitor the Azure based applications

Identified the Performance bottleneck in Production

Analyzed the application logs of Production to understand the Billing account numbers and policies which has been passed during the High latency window

Analyzed the Garbage collection (Major & Minor GC) to understand the Application suspension which led the high response times.

Analyze the test results report and provides the input.

Extensively used Performance center

Projects Handled: #3:

Client : Highmark, Wilmington, Delaware.

Tools : Performance Center 12.5, Neoload and Dynatrace.

Protocols : Web (Http/Html) Protocol.

Role : Performance Tester

Duration : March 2018 to July 2018.

Description: Highmark is currently one of the largest not-for-profit health insurers owning

Several for-profit subsidiaries. Project was on performance testing of web-based Applications. Created Vugen scripts using WEB (HTTP/HTML) Protocol for multiple modules like BLUE2, OCWA, ECS, CPBRE, FLOW, ECLIPCE, CSD SERVICES,

SAA (SPENDING ACCOUNT APPLICATION) & OSCAR MASS ADJUSTMENTS.

Responsibilities

Requirement gathering from BA's.

Designed test scripts for all the business scenarios using Performance center and Neoload.

Enhance the scripts with Web, LR and C functions.

Debugging the script.

Executing Load test and Generating the Load test report after completion of every test run.

Monitor the test with Dynatrace tool and find the Performance bottleneck.

Analyze the test results report and provides the input.

Extensively used Performance center and Neoload for the whole of this engagement.

Used Ultra edit tool to debug the script issues.

Accenture Services Private Ltd. July2011 to May 2016

Projects Handled: #4:

Client : Highmark, Pittsburgh, PA

Tools : Performance Center 11.52

Protocols : Web (Http/Html) and Flex Protocol.

Role : Performance Tester

Duration : July 2015 to May 2016

Description: Highmark is currently one of the largest not-for-profit health insurers owning

Several for-profit subsidiaries. Project was on performance testing of web-based Applications. Created Vugen scripts using WEB (HTTP/HTML) Protocol for multiple modules like BLUE2, OCWA, ECS, CPBRE, FLOW, ECLIPCE, CSD SERVICES,

SAA (SPENDING ACCOUNT APPLICATION) & OSCAR MASS ADJUSTMENTS.

Responsibilities

Requirement gathering from client.

Test plan preparation.

Designed test scripts for all the business scenarios.

Enhance the scripts with Web, LR and C functions.

Debugging the script.

Executing Load test and Generating the Load test report after completion of every test run.

Analyzing the report and giving inputs.

Extensively used Performance center 11.52 in the whole of this engagement.

Worked on MQ (Message queue) script.

Attended Dynatrace classes.

Used Ultra edit tool to debug the script issues.

Projects Handled: #5:

Client : TOTALHR4 YOU, France

Tools : Load Runner 11.52

Protocols : SAP Web.

Role : Performance Tester

Duration : Nov 2014 to July 2015

Description: Total is the one of the very first international oil and gas companies. Project was to perform performance

testing of web-based applications. Created Vugen scripts using SAP web Protocol for multiple modules like EIP, EIC, EIF and

Training.

Scenarios:

EIP

EIF

EIC

Training

Responsibilities

Requirement gathering from client.

Test plan preparation.

Designed test scripts for all the business scenarios.

Enhance the scripts with Web, LR and C functions

Generate the baseline report after completion of every test run

Extensively used Load Runner 11.52 in the whole of this engagement

Used AppDynamics Monitoring tool to monitor the application and find the cause of bottleneck.

Projects Handled: 6:

Client : NSW DEC LMBR, Australia

Tools : Load Runner 11.52 and Splunk

Protocols : Citrix ICA, Web (HTTP/HTML), Ajax True Client, Silver Light, Ajax Click and Script, SAP web.

Role : LMBR Performance Tester

Duration : Nov 2013 to Oct 2014

Description: NSW-DEC-LMBR: Australian School modules like portals (Staff, student and parent), ebs4 (Client, agent and learner), synergy and SAP (HR/Payroll, finance and Duet). Project was to perform performance testing of web-based applications. Created Vugen scripts using Citrix ICA, Silver light, Ajax True Client, SAP web, Ajax Click and Script and web (HTTP/HTML) Protocols for multiple modules like ebs4 Client, ebs4 Agent, ebs4 Learner portal, SAP finance and Duet and School Portals.

Scenarios:

Ebs4 Client (Used Citrix ICA Protocol)

Ebs4 Agent (Used Silver light Protocol)

Ebs4 Learner (Used Web (HTTP/HTML) Protocol

Ebs4 Portals (Used Ajax True Client and Web Protocols)

Ebs4 Schools (Web Protocol)

Responsibilities:

Requirement gathering from client.

Test plan preparation.

Designed test scripts for all the business scenarios.

Enhance the scripts with Web, LR and C functions

Generate the baseline report after completion of every test run

Extensively used Load Runner 11.52 in the whole of this engagement

Used Splunk tool to check whether the messages are getting triggered at the back end.

Used New relic Monitoring tool to find the root cause of Performance bottleneck.

Projects Handled:#7:

Client : US Steel, USA

Tools : Load Runner 9.5(Web (HTTP/HTML) & Oracle Web applications 11i), QC and Jmeter.

Role : ERP Performance Tester

Duration : Nov 2011 to Oct 2013

Description: The United States Steel Corporation. Project is to perform performance testing of web-based energy applications. Created Vugen scripts using Oracle 11i web, Oracle NCA and web (HTTP/HTML) Protocols for multiple modules like EBS, HCM and OBIEE.

Scenarios:

PTP (Procure To Pay)

oOTC (Order To Cash)

OPS(Operations)

HCM(Payroll Related)

RTR(Record To Report)

OBIEE, HYC

Responsibilities

Requirement gathering from client.

Test plan preparation.

Designed test scripts for all the business scenarios.

Enhance the scripts with Web, LR and C functions

Ran the Baseline Test with 50 users after every new deployment.

Ran the Load Test with 200,400 & 500 users.

Generate the baseline report after completion of every test run

Extensively used Load Runner 9.5 in the whole of this engagement

Worked on AWR report (Used for checking Long running Queries) on Oracle Data base.

Education:

Bachelor's in Electronic and Communication Engineering from G Narayanamma Institute Of technology and science (HYD) in March 2011.

Visa: H4 ead

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