Delos Reyes, Lou Dominique E.
*** * ***** **. ***** Rosa City
Laguna, Philippines
Mobile Number: (090*-***-****
Email Address: adjlxj@r.postjobfree.com
Professional Summary
Service-Oriented professional with 2 years background in the BPO industry and more than 4 years in the Hospitality Industry. Core competencies are in Operations, Conflict Resolution and Guest Service Management. Marked with excellent communication skills, handles tasks with accuracy and efficiency with highest standards of professional and ethical in alignment with the company standard and objective. Skills and Abilities
Operations Management
Good Communication Skills
Management Skills
Guest Service Oriented
Time Keeping Management
Keen eye for details and accuracy for Administrative / Clerical works
Computer Literate (Word, Excel, PowerPoint)
Work Experience
SM City Santa Rosa - LFMC Mgt. Corp February 2020 to July 2020 Metro Manila Shopping Mecca Corp.
Selling Supervisor
Overview Selling Area
Overview Stocks and Inventory
Kenny Rogers Roasters February 2017 to December 2019 Nuvali Solenad 3, Santa Rosa City
Assistant Store Manager 2
Works primarily on details for Maintenance of the equipment and fixtures of the Restaurant.
Monitoring of Stock and Inventory.
Act as the assistant of the Store Manager who works for all Administrative Task of the whole Restaurant including Petty Cash Voucher and Profit and Loses report.
Organize and Develop Proper Training of staff including their Payroll account Kenny Rogers Roasters September 2015 to February 2017 Nuvali Solenad 3, Santa Rosa City
Shift Manager
Works for all Administrative Task of the whole Restaurant including Petty Cash Voucher.
Organize and Develop Proper Training of the staff including their Payroll account International Business Machine Services February 2014 to September 2015 Nuvali, Santa Rosa City
Branch Office Coordinator
Works hand in hand with the technician abroad usually in the United States of America, Can do outbound calls.
Monitoring and Cascading Schedules for the Technicians. International Business Machine Daksh June 2013 to February 2014 Nuvali, Santa Rosa City
Branch Office Coordinator
Works hand in hand with the technician abroad usually in the United States of America, Doing Outbound calls
Monitoring and Cascading Schedules for the Technicians Educational background
Tertiary: 2009 -2013 De La Salle University Dasmariñas Cavite BS Hotel and Restaurant Management
Secondary: 2005 -2009 Colegio de Sta Rosa de Lima Inc. City of Santa Rosa Laguna
Seminars Attended
April 2018 Management Development Program2 Training Team Member Training System
Lepanto Bldg. Makati City
May 2017 Red Cross Training
Proper first aid Seminar
Lepanto Bldg. Makati City
September 2015 Management Development Program1 Shift Training Lepanto Bldg. Makati City
Personal Background
Age: 28 years old
Weight: 101 lbs
Height: 5’4
Civil status: Single
Languages: Tagalog, English
Reference
Charisse M. Maganito
Kenny Rogers Roasters
Store Manager
Karen Salguero
SM City Santa Rosa Branch
Selling Department Manager