Robert Day

**** ***** **.

Cheverly MD, *****

Phone +1-240-***-****

E-mail adjlhz@r.postjobfree.com

OBJECTIVE

A dynamic results-oriented operations and beverage professional offering focused leadership to drive sales and profitability in highly competitive markets seeking a sales position responsible for the tactical marketing and selling within assigned accounts in the assigned market.

PROFESSIONAL EXPERIENCE

Richard Sandoval Hospitality USA Costa Rica Qatar UAE China Mexico Serbia Oman Japan Director of Operations March 2016 – Present

• Responsible for the development and management of new client relationships.

• Design FF&E / OS&E – If applicable

• Design and create beverage menus and features – Lunch, Dinner, Bar, Happy Hour, Dessert, Cocktails, Wine, Events

(Culinary, Operations, Beverage Team, Sales, Marketing).

• Lead of new account openings and training.

• Conduct preventive maintenance and training.

• Hiring GM (ops), Chef (Culinary), Bar (Beverage).

• Facilitate staff hiring with local management team and licensor team.

• Maintaining daily, weekly, and monthly budgets in sales, food, liquor, operating items and labor.

• Work with hotel operators during pre-opening phase (training, ordering, staffing,) and post opening (quarterly quality visits, menu changes, chef events, assist in hiring).

• Creating proforma’s and concept decks for potential partnerships.

• Budgeting for all RSH operations.

• Lead for opening 42 restaurants globally.

Richard Sandoval Hospitality USA Costa Rica Qatar UAE China Mexico Serbia Oman Japan National Beverage Director December 2012 – February 2016

• Responsible for the development and management of new client relationships.

• Focusing on budgeting, forecasting, and monitoring the financial performance.

• Attend networking events as “the face” of Richard Sandoval.

• Balance, and lower inventory using lower and profit analysis methods

• Negotiate pricing with vendors, suppliers, and manufacturers for all National / International restaurants.

• Managing bar operations for all Richard Sandoval Restaurants.

• Tasting new products – Creating seasonal Wine/Cocktail/Beer/Sake programs.

• Training staff on product knowledge and selling techniques with creativity and innovation.

• Developing metrics to improve food and dining operations.

• Perform site visits and audits, including review of improvement. Charmer Sunbelt Group Washington, DC

Sales Representative/Territory Manager Aug 2008 - June 2012

• Responsible for achieving and exceeding goals for wine/spirit/beer sales in a designated territory. Developing, maintaining and expanding market share by providing extensive customer service, including making sales presentations, coordinating promotions, seminars and conducting product tastings and staff trainings.

• Strategize regular sales calls to designated customers to cultivate relations and satisfaction for services provided

• Recommend, create and deliver professional sales presentations to customers by balancing the company’s priorities when designing wine/cocktail list

• Assist customers in inventory management

• Conduct wait and bar staff trainings, executing bar promotions, and installing Point of Sale pieces on bar and table tops

• Researching sales reports per customer per brand and conducting new programs to ensure product movement on brands with decreasing numbers

• Runner-up for Salesman of the Year in 2009.

Charmer Sunbelt Group Washington, DC

Promotions Manager Feb 2008 - July 2008

• Liaison between suppliers and distributors

• Increase brand awareness through promotions and other marketing strategies

• Research promotional opportunities with sales force before entering accounts

• Schedule promotions and confirm dates with bar and salesperson and follow up with re-caps from the sales force.

• Provided product promotion strategies to help in the execution of successful merchandising. Examples include: Monitoring patron interest and market trends, managing product placement, and overseeing promotional model activities.

Buca Inc. Washington, DC

Assistant General Manager Nov 1999 - Feb 2008

• Manage all petty cash and office supply expense accounts.

• Help reconcile G/L detail, assist in month-end processing and forecasting.

• Generate and manage all FOH employee schedule through TMx, Squirrel and ReMacs systems

• Introduced wine seminars for servers, strengthening knowledge of offerings, which dramatically increased wine sales.

• Introduced scotch and bourbon seminar for servers and managers.

• Extensive profit/loss experience in standardization of portions and implementation of labor cost controls, documents end-of-month, daily and weekly transactions.

EDUCATION

Johnson & Wales University

Bachelor of Science in Hospitality Management (In Progress) Air Force ROTC - 2nd Lieutenant 1995-1999

Charmer Sunbelt Group – Retail Education Program 2008/2010 Courses Completed: WSSM & TOPS, Wine Apprentice Program (completed with Honors), Focus Marketing, Journeyman’s Spirit Program (completed with Honors). Tips Trainer Certification 03 / 2015 - Present

Sommelier Level 1 Certification – The Court of Master Sommelier 11 / 2014 Consejo Regulador del Tequila “Award T” Certification 10 / 2014 Consejo Regulador del Mezcal “Mezcalier” Level 1 & 2 Certification 05 / 2014 Food Protection Manager Certification and ABRA Manager Certification 01 / 2012 ADDITIONAL SKILLS

Extensive knowledge and experience with Adobe CS6 (Illustrator), Microsoft Office (Word, Excel, PowerPoint), MICROS, Aloha, SQUIRREL, POCKET ADVANTAGE, Compeat, Avero Slingshot, and DSS systems. Obtained Wine, Spirits, Sake, and Beer certifications.

Contact this candidate