Kayla Nicole Neff

*** ********* ***** **** ******, Pennsylvania 17543 540-***-****

adjkwl@r.postjobfree.com

EDUCATION

Mary Baldwin University, Staunton, Virginia

Bachelor of the Arts August 2018 to Present

Health Care Administration with an Emphasis in Public Health Business with an Emphasis in Human Resource Management

● Ranked in the top 10% of my class Spring 2020 Semester

● Honors List, GPA 3.860 Fall 2019 Semester

● Honors List, GPA 3.75 Spring 2019 Semester

● Dean’s List, GPA 3.69 Fall 2018 Semester

PROFESSIONAL EXPERIENCE

Shipt, Lititz, Pennsylvania

Grocery Shopper January 2021 to Present

● Accurately and efficiently shop and deliver customer orders to their homes

● Deliver high-quality customer service at all times

● Adhere to safety and quality rules

Instacart, Staunton, Virginia and Lititz, Pennsylvania Personal Shopper April 2020 to Present

● Collaborate with grocery stores to ensure the delivery of efficient, high-quality service

● Complete on-time deliveries by choosing the most efficient driving routes

● Politely assist customers via telephone and in-person Target, Lititz, Pennsylvania

Seasonal Fulfillment Expert November 2020 to January 2021

● Selected merchandise to complete guests’ orders accurately and efficiently

● Prepared, packed, and sorted guest orders for shipment

● Pushed and stocked products to the sales floor

Walgreen’s, Staunton, Virginia

Designated Hitter February 2019 to September 2020

● Assisted the Pharmacist while under direct supervision

● Followed accordance with state and federal regulations Kayla Nicole Neff

550 Speedwell Forge Road Lititz, Pennsylvania 17543 540-***-**** adjkwl@r.postjobfree.com

● Utilized pharmacy systems to obtain patient and drug information and process prescriptions

PROFESSIONAL EXPERIENCE

Walgreen’s, Staunton, Virginia

Sales Associate April 2016 to September 2020

● Modeled and delivered a courteous, friendly, and efficient experience for my customers

● Registered sales on a computerized cash register

● Resolved any issues and answered any questions that my customers had ORGANIZATIONS/VOLUNTEER WORK

Be My Eyes

Sighted Volunteer July 2019 to Present

● I lend my eyes to help blind people in need through a live video connection Crisis Textline

Crisis Counselor February 2019 to Present

● I answer texts from people in crisis, bringing them from a hot moment to a cool calm through active listening, collaborative problem solving, and safety planning

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