GAGAN DEEP SINGH

PHONE:780-***-****

EMAIL: adjjrq@r.postjobfree.com

SEEKING MANAGERIAL ASSIGNMENTS IN F&B OPERATIONS WITH LEADING ENTITIES IN HOSPITALITY INDUSTRY.

PROFESSIONAL SYNOPSIS

*Over 19 years experince in FOOD AND BEVERAGE OPERATIONS in Hospitality/Food industry.

*Worked with ROYAL CARRIBIEN CRUISE LINES MIAMI (USA)3 years.

*Worked with SHERATON as HOTEL OPERATIONAL SUPERVISOR TRAINING AND COMMI 1 for 2 years.

*Worked with Italian restaurant as chef de partie .

*Worked with Moxies Classic Grill.

*Have Done Diploma of Hotel Management SRM COLLEGE OF HOTEL MANAGEMENT.

*Excellent communications and interpersonnel skills with the ability to work in multi cultural environment,comprizing of different nationality.

CORE COMPETENCIES

KITCHEN OPERATIONS

*Menu planning for an expensive repertoir of menus,along with portion standardization and supervision of food preparation.

*Handle all aspects of kitchen management including monetory food production and aesthetic presentation of food and beverages.

*Coordinate the work of the kitchen staff and manage the preparation of meals.

*Experiment and present innovative ideas,styles new dishes and ensure cost control measure.

*Maintain quality and consistency of food for enhancing satisfaction amongst customers.

OPERATION MANAGEMENT

*Ensure cleanliness in the kitchen area and that it is in order prior to commencement of food preparation.

*Conduct hygiene inspections and convey feed back to operations staff as well as managers for gaps in actual Vs standardized norms.

*Handles duties within kitchen areas in accordance with health,hygiene safely regulations.

*Synchronise with;

*Storekeepers to obtain the correct delivery of ordered food.

*Purchase manager for timely availability of fresh and pakaged food with the

*Handle daily maintenance of the logs for temperature,thermometer,fridges,deep freezer.

*Conduct surveys to purchase from new markets for procurement of raw material with assistance from the purchase manager and Accounts manager.

*Ensure compliance with the HACCP Quality standards.

CLIENT SERVICING/TEAM MANAGEMENT

*Ensure customers satisfaction by achieving delivery of service quality norms.

*Execute policies and procedures in the operating systems to achieve greater customer delight.

*Interacting with clients,hande guests request and resolving complaints.

*Training staff in accordance to the company s specification and standard procedure.

ORGANIZATIONAL EXPERIENCE

ROYAL CARRIBIEN CRUISE LINES MIAMI

*Functioned as a team leader for the HACCP Certification.

*Was the head of welfare association from f&b production for 2 yrs conseqeuntly.

*Significantly contributed in developing new means in co-ordination with Executive chef.

*Involved in planning and carrying out food promotions in the ship.

*Conceptualizing and implementing variations for daily dinner buffet in the windjammer cafe.

*Efficiently maintained the kitchen costs as well as requistionong of stores.

*Skillfully handled the staffing for the kitchen along with training of the staff.

*Monitoring daily production and maintenance operations in the line with various quality standards and maintaining documents for the same.

PARK SHERATON CHENNAI

KEY RESPONSIBLITIES AND ACHIEVEMENTS

*Appointed as an incharge of pool side grill called khyber grill.

*Successfully handled italian coffeshop named cappucinno and room service catering to room guests.

*Played a very important role in many festivals like lebanese,sizzlers and kebabs and lots more.

*Played a key role in maintaining kitchen costs as well as requistionong of stores.

*Gained exposure in handling staffing functions for the kitchen.

*Proved instrumental in interacting with the guests and responding to their complaints along with proper documentation

for the same.

*Monetaring daily production and maintenance activities in adherence with stipulated quality standards.

*Leading and training the kitchen staff.

OPERATIONAL TRANING

*Done 6 months trainning in Park Royal New Delhi.

*Done 1 months training in Hotel Ashok.

*Done 6 months training in Hotel Centaur.

ACADDEMIC QUALIFICATION

Diploma in Hotel Management

from SRM Institute Chennai

PERSONNEL DETAILS

Date of birth :16th december 1979

Present address:Wz 10 a street no 1,Second floor,Shiv nagar,Janak puri New Delhi 110058

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