Shelby Sulpazo

**** ****** ****** *** **

Knoxville, Tennessee

423-***-****

adjjpo@r.postjobfree.com

Education

University of Tennessee - Knoxville

Bachelor of Business, Human Resources, Collateral in Marketing

Graduating August 2021

Northeast State Community College- Blountville

Associates of Science, Business Administration

Graduated May 2018

GPA: 3.49

Memberships, Awards, and Certifications

Society for Human Resource Management

Phi Theta Kappa International Honor Society

Microsoft Office Specialist Certification

Employment

Tennessee Avenue Child Care Center, Bristol, Tennessee November 2014 – August 2019

Daycare Teacher

Planned activities that encouraged educational growth in preschool children.

Supervised children to assure that they were in a safe environment.

Discussed the children's progress with parents.

Treasure Quest Day Camp, Bristol, Tennessee Summers 2017 –2019

Day Camp Leader

Lead daily recreational activities for elementary and middle school students during the summer.

Successfully used conflict resolution skills to address problems between campers and prevent escalation.

Monitored children while on day trips throughout the summer.

Kingsport Aquatic Center, Kingsport, Tennessee April 2017 – August 2018

Front Desk Agent

Worked with eTrak system to ring up daily admissions and manage membership accounts.

Aided patrons as they checked into the facility.

Answered phone lines and resolved patron problems or concerns to ensure satisfaction.

Leadership

Cross Point International Chinandega, Nicaragua Summer of 2014, 2015, 2016

Planned vacation Bible school and activities for the children in the community.

Handed out supplies including shoes and clothing to those in need.

Developed additional leadership skills and showed adaptability while working with diverse people in an unfamiliar culture.

Tri Cities Baptist Church Gray, Tennessee 2014-2016

Group Leader, Middle School Girls

Participated weekly planning and vision meetings to assure that I was prepared to lead the group.

Used communication skills to keep the group focused and engaged on the topic of the discussion.

Demonstrated leadership skills by counseling adolescents through emotional difficulties and social needs.

Projects

University of Tennessee, Knoxville Human Resources Department

Intern

Collected information about PHD programs from universities in the area

Collected information form surrounding counties in Knoxville to be used on UTK’s website

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