Contact

919-***-****

adjjnq@r.postjobfree.com

*** ***** ****

Angier, NC 27501

Education

Campbell University

December 2018

Healthcare Management, BBA

Johnston Community College

June 2011

Certified Nursing Assistant I

Skills

Leadership & Management

Attention to Detail

Accounting & Budgeting

Problem Solving

Memberships

Medical Group Management

Association

Volunteer

Neill’s Creek Baptist Church

About Me

Highly motivated, experienced medical practice manager. Able to handle multiple tasks on a daily basis. Use a creative approach to problem solve. Dependable person who is great at time management. Energetic and eager to learn new skills.

Work Experience

Practice Manager: Campbell University Health Center January 2013 – Present

Supervisor: Nicholas Pennings, DO

Oversee two medical offices with 15+ providers and staff.

Manage practice budget, reduce spending, increase revenues.

Hire, train and manage staff. Conduct performance appraisals, define salaries. Monitor work flow.

Facilitate and set up COVID testing sites for community care.

Assures compliance with all appropriate laws and regulations, both federal, state, and accreditation.

Manage medical records and ensure HIPAA compliance.

Design and implement workplace procedures.

Liaises with general practitioners to ensure necessary support.

Customer service oversight.

Oversees implementation of performance improvement, quality management, infection control, and safety activities.

Looks for opportunities to improve services and assist in developing and implementing practice goals, objectives, policies and procedures. Patient Service Specialist: Harnett Health BJRH

March 2012 – January 2013

Supervisor: Lisa Symons

Answer phones, provide customer service, schedule appointments.

Provide medical records, adhering to HIPAA guidelines.

Coordinate referrals for patients.

Collect copays and deductibles, balance receivables, make deposits

Bill patients according to the latest CPT and ICD-10 codes Department Assistant: Johnston Health Center

December 2009 – March 2012

Supervisor: Donna Hinnant

Provide secretarial and administrative support for entire department.

Coordinate patient intake, discharges and transfers.

Process physician orders, manage communications. TAMMY D. MATTHEWS

Practice Manager

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